I've had a great experience so far at Westchester Laser Association for my tattoo removal (six of…read morethem). Nicolette has been amazing--she's professional, knowledgeable, and makes the process as comfortable as possible. I can already see a difference after my treatments, and I'm excited to continue my removal journey here. Highly recommend this place for anyone considering laser tattoo removal!

This has to be the most professional and cleanest faculty I have ever had the privilege of finding…read more Nicolette was highly knowledgeable, and I trusted her advice on avoiding pain. The proof is in the pudding with the photos below. They have only the top-of-line machines that remove color, which is the hardest for laser tattoos. I must have rescheduled more than 5x times, and they are always accommodating to fit my schedule. 10/10 for your needs. Great staff with High-quality machines. What more can anyone ask for?

I purchased 5 to 6 sessions for under the neck area. I must say at first I was very nervous because…read moreI had a really bad experience a couple years ago. I am happy to say that am on my 5th session and am very, very happy with great results. I have one more session to go. Maria is a amazing. Also Nicole as well. I haven't had her but heard she's just as good. Most importantly, for darker skin.... they use the YAG laser which was what I was looking for. Great results!

From the owner: Best Laser Hair Removal of Westchester and Connecticut. Other Services Hair Removal, Dark Spots,…read moreSpider Vein, Eyelashes, VelaShape II, Teeth Whitening & Photorejuvenation. # 1 Medical Spa in New York. We specialize in: Laser Hair Removal: Back Hair Removal Legs Hair Removal Face Hair Removal Arms Hair Removal Chest Hair Removal

TERRIBLE TERRIBLE PLACE STAY AWAYY!!! All the negative reviews are very true. I booked an…read moreappointment through Groupon and my card was charged. The worker is telling me they are fully booked and can't provide the services I PAID FOR. He SCREAMED at me and told me it's Groupon problem. When I asked how I am getting my money back, he hung up and is not answering my calls anymore. If you want to pay for really bad attitude and NO SERVICES will be provided, this is the place for you. I would give this place 0 stars if I could

This new spa is beautiful. It is an upscaled establishment with all the accoutrements( plush robes,…read moreserene background music, trickling water backdrop ,candles ,etc). I had a wonderful massage last month. Yesterday I had a facial done along with an eye mask. My skin is rejuvenated. So nice to find a place that treats you special in every way there are packages that will cater to your needs whether it be hydration, acne, or any body massage. I have recommended all my friends and family to experience their excellent skin care with careful attention to customer satisfaction. I live all the way in Connecticut and make it a point to come at least once a month.

Great experience! Easy to get in, quality service. I'd recommend for anyone in need of a good…read moremassage.

Their massages are pretty good, but they ruin the experience after you're all relaxed by insisting…read moreyou give a large tip. I will give what I feel is appropriate. A TIP IS EARNED, NOT ASKED FOR. Don't ruin the experience for your customers by being so greedy. You're ruining your own reputation

My mom is 88 and cognitively impaired, quite clearly has dementia. She went into the store for 15…read moreminutes and came out having spent over $1,800!!! See attached photo! I called and tried to explain that it is not really fair to take advantage of the elderly in this way and got nowhere. I wasn't asking for a refund or anything but they could have maybe taken some of the profit margin off - or something. It was frustrating. Our mom clearly cannot afford to spend that kind of money. So before you walk into the store, beware, be very ware.

Be careful! My…read moresecond appointment at La Suite was with a different esthetician named Iwona today at 3:00pm. Before she started, I informed her of my super-sensitive skin that reacts to everything, so I told her I could not have any harsh peels/exfoliations or electrical treatments performed on my face. I informed her that my dermatologist told me to use Cetaphil for sensitive skin as my skincare. Ywona said "okay, I will only do exfoliation treatment which is non-electrical and very good for your skin". I got hesitant and said: "let's not have any devices at all", but she interrupted and assured that "it is not a device, it is number 1 exfoliator on the market" and that she has been working for 29 years so she knows what she is doing. Ok. Ywona started the treatment and only then decided to inform me that it was not a regular step of the facial, but "oh, by the way, it is $125 extra". It is extremely unethical not to inform your client of this beforehand, especially when they do NOT ask for it! I told her that I came with a limited budget today and next time I will prepare better. She told me she would not charge me for this, so FINE. The rest of the facial felt rushed, the extractions were extremely painful to the point that I told her "it is okay if it is not ready to come out, just leave it, I don't mind". I have never had such painful extractions in 10 years that I have been getting facials. In the end, she put a warm towel to clean the mask off my face and my face was so irritated that it was burning from the contact with a towel so I told her that. I came home with leftovers of the cooling mask on my face. However, the WORST PART is that I spoke to my dermatologist and found out that this exfoliation should have NEVER been performed on my skin! First of all, it has to be performed by a qualified, experienced board-certified physician and the treatment has a list of contraindications (attached) which obviously did not concern Ywona. She never told me about them, never asked me if I take any blood-thinning oral medications (which I DO!), never told me it was bad for people with rosacea (which I DO have), or for people with moles (which I DO have on my cheeks), neither has she shared ANY of the details of the treatment, which turned out to be a SCRAPE OF A SCALPEL on my sensitive skin!!! Is $125 really more important than health and safety of your clients? Hope my unfortunate experience will help people be better informed before they come to this place.

Definitely coming back! I did the PRP and micro needling service. Spa is very clean and smells…read morenice. The doctor I saw was very nice and took her time to do my service which I appreciate it. I have nothing but good things to say about this place. It's definitely worth a try!

I had an 11:30 a.m. massage appointment. At 11:15, after driving to the spa and paying for…read moreparking, I received a call cancelling the appointment. Apparently they booked the appointment with a therapist who was not scheduled to work today. This shoddy customer service is completely unacceptable.

Thai Serenity Spa used to be reasonably priced with very good massage therapists. Recently, the…read moreprice is much higher now and the therapists are horrible. I asked for a relaxing Swedish Massage, and the therapist was not listening and kept hurting me as she treated my body like bread dough, as if she was hurriedly 'kneading bread.' She had no technique, no finesse, just kept rubbing in a random way as if she'd never had professional training. She was causing me pain and I kept telling her to go softer and slower, as I couldn't relax and would stiffen up my body since she was hurting me. She even forgot to do some areas. I tipped her anyway because of the time she spent on me, but certainly didn't deserve it. the whole thing was a waste of time and money. Never again going to Thai Serenity Spa, it's anything but serene.

I booked an appointment online for a massage and facial using their 4 payment plan. I thought it…read morewas a great idea because PayPal offers this too And I've never had a problem. but, it turns out the company they use just steals your money and the Spa ignores your emails. I never got the services I asked for, yet they're still deducting my money from my checking account. So Buyer Beware, if this is how they treat potential customers, I can only imagine how they treat actual customers.

Twice they've cancelled my massage appointment same-day. I had a nice facial but won't be returning…read morebecause of the lack of courtesy to their customers.

Good service as expected. Ownership and staff very professional…read more No pressure and easy to schedule appointments. Best massages