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    Skin Deep MD

    5.0 (8 reviews)
    Closed Closed

    By appointment only

    Services - Skin Deep MD

    Nonsurgical body sculpting

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    Rinnova Skin & Body

    Rinnova Skin & Body

    4.6
    (53 reviews)
    0.8 mi
    $$

    I have been a client at Rinnova Skin and Body Center for years for various services, but I will not…read morebe returning due to my experience with hormone replacement therapy under Dr. Rastegar. I went in for estradiol pellets to help relieve a few menopause symptoms. At a later visit, while describing new symptoms, Dr. Rastegar discovered and acknowledged she had forgotten to prescribe progesterone, which is a necessary part of this procedure. She inserted another estrogen pellet before addressing the issue, and added a prescription for progesterone. Once I started taking the progesterone, for the next few months I experienced heavy bleeding and painful cramping, ultimately requiring an ultrasound at my own expense that showed a thickened uterine lining, which is a documented result of receiving estradiol without progesterone. When I raised concerns about the prolonged bleeding, discomfort, and the initial oversight, the response was dismissive and framed as "just a risk of HRT". Dr. Rastegar held no accountability of her oversight, nor did she offer meaningful support. Hormone therapy requires careful management and follow-up. That standard was not met in my case, and I want other women to be fully informed before seeking similar treatment here.

    I have gone to Rinnova on several occasions for expensive treatments and have always had a nice…read moreexperience with the providers. However, this company has left a very bad taste in my mouth and I can't recommend them. A while back, I had tried to get appts for a treatment, but was forced to late cancel twice due to me contracting covid and then my elementary aged daughter contracting covid, once I had a cold sore and they asked me not to come in, and once because I am a displaced elementary teacher and was asked to teach last minute. As a displaced teacher, it is crucial to be available so they will call you again in the future. Rinnova charged me for these late cancellations, which was okay. I understood they were not able to fill that slot regardless of what had gone awry for me. It was a short string of bad luck when I've never had issues with coming to my appts there in the past. For my last appt, they told me it would be no problem to reschedule but that if I canceled one more time then they would not be able to book me in the future. I of course understood this to be the agreement and so I accepted the substitute teaching job for the day and rescheduled, and honored our agreement. Everything seemed fine. I just tried to schedule the same procedure a year later. I intentionally waited until summer so that any substitute teaching assignments would not conflict. After booking my appt, Rinnova called me to say I am not welcome at their business any longer, despite having come to the last appt. It is so disappointing to see a business not be understanding about two conflicts due to covid and the plight of a displaced educator. I honored our verbal agreement which they proposed, and they retracted it a year later; and over the phone, made me feel embarrassed and shamed for it.

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    Rinnova Skin & Body
    Rinnova Skin & Body
    Rinnova Skin & Body

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    LaserAway

    LaserAway

    2.3
    (3 reviews)
    1.0 mi
    19 years in business
    Certified professionals

    I like the people at the Boulder location as they are friendly and very good. I believe that the…read morestore is clean and knowledgeable. I would recommend LaserAway Boulder location as the place to learn about tattoo removal how and the process takes time and patience. I have three tattoos and have had five treatments on each one and I look forward to going to my appointments.

    I genuinely wanted to love this location because I've had good experiences with LaserAway in the…read morepast, but unfortunately the Boulder location has been nothing but frustrating. Over the course of my treatments this year, this location has canceled and rescheduled my appointments THREE separate times. I live over an hour away (about an hour and fifteen minutes), so these aren't quick trips for me. Every appointment means planning my work schedule, arranging my day, and driving a significant distance. This latest experience was by far the worst. I was already on my way to my appointment and was only about 10 minutes away when I received a text that my appointment had been canceled. The first explanation I was given was that there was a gas leak at the building. Naturally, I was concerned, so I called back to verify what was happening. During that phone call, I was then told something completely different and that the nurse hadn't come into work that day. I understand emergencies happen. Gas leaks happen. Employees call out sick. Life happens. What I don't appreciate is receiving two completely different explanations for why my appointment was canceled after I had already driven over an hour. At that point after being canceled on for the third time, I told the staff that I no longer wanted to be rescheduled at the Boulder location. I explained that I wasn't comfortable continuing my treatments there because I had lost confidence in the reliability of the location. I specifically asked that my appointments not be rescheduled. Imagine my surprise when I opened my LaserAway app and discovered they had scheduled me for another appointment the very next morning without my knowledge or consent. To make matters worse, LaserAway has a cancellation policy that can charge patients if they cancel within 24 hours. Since THEY created this appointment less than 24 hours in advance, I was suddenly worried that I'd somehow be responsible for a cancellation fee for an appointment I never agreed to in the first place. No customer should have to worry about being charged because a location scheduled them without their permission. The treatments themselves may be great, but customer service and respect for a client's time matter just as much. Especially when people are paying hundreds or even thousands of dollars for these services. Driving over two hours round trip multiple times only to have appointments canceled, receiving conflicting explanations and then being rescheduled without my consent is simply unacceptable. I sincerely hope LaserAway addresses how this location handles scheduling and communication because this experience has completely eroded my trust. I cannot recommend the Boulder location based on my experience.

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    LaserAway
    LaserAway
    LaserAway

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    Aura Advanced Skin Care & Plastic Surgery

    Aura Advanced Skin Care & Plastic Surgery

    4.0
    (38 reviews)
    1.5 mi
    $$

    I strongly recommend AURA Advanced Plastic Surgery in Boulder, the practice of Nathan Roesner, a…read moreDoctor of Osteopathy (an MD who treats the whole patient), for your cosmetic surgery or reconstructive needs. When I was diagnosed with breast cancer last November, Nathan Roesner intervened during the most daunting period of my life; he helped me. To add to the hellish diagnosis, I was hit with the death of my younger sister, Maya, who passed away the very day before I visited the Aura office. Dr. Roesner was incredibly empathetic when he and I first met. He shared that he had lost a dear friend of his earlier that year. His words were precisely what I needed to hear that day. He then explained the complex phased breast reconstruction process using visual aids and sketches. The plan reassured me that I was in excellent hands. On December 20th, 2023, I had a double mastectomy, and then Roesner performed Phase 1 of my reconstruction. The following day, I awakened and immediately leaped out of bed to look in the hospital mirror. I unzipped the white sports bra the surgical staff had placed me in and took a good look at myself. The Tissue Expansion Devices (TEDs) were slightly filled. I am so grateful that I didn't have to go through the additional trauma of waking up flat-chested. My post-surgical pathology report revealed that more cancer was lurking, so Dr. Roesner had me scheduled to undergo the removal of more tissue, D[r. Roesner's surgical coordinator deserves a quick shout-out. She got me in the OR before any metastasis occurred. THANK YOU.] The more radical clearance of breast tissue led to an epically received report of NED (No Evidence of Disease)...not even any RESIDUAL disease remained in my system - (or at least none that can be detected by the state-of-the-art surveillance systems we have to date). Roesner removed some of the air from the TEDs to protect the fresh incisions from the stress of being stretched. I looked deflated, which was not very cute, but only briefly, for the air fills began shortly, eventually replaced with saline. During that second surgery, Roesner also removed a chemotherapy port from my chest that I wouldn't be needing. Having the port so seamlessly removed was a tremendous relief for me. Over the next few months, I would visit the AURA office for TED fills and facial treatments, including BBLs - Broad Band Light laser treatments. Master medical esthetician Kerri McMain performed my BBLS and other facial work. Kerri is probably one of the most careful, competent medical estheticians to have ever worked on my face, neck, and decolléte. As a licensed esthetician, I am highly selective with who wields a laser over my skin; I knew I was safe with Roesner's practice. I even brought my 11-year-old daughter in as we were struggling to clear up her acne. Not only did Kerri work on her face with great care, but she also gave us fresh ideas regarding care and prevention. With just a single microdermabrasion session at AURA, there was marked improvement in my daughter's skin. Kerri is also a delight to converse with; she seems genuinely concerned about the health and beauty of the patient's skin and overall wellness. I felt valued as a patient at AURA. The desk attendants always seem upbeat and accommodating. Dr Roesner's Nurse, Tanya, was the one who typically performed my TED fills (gradually expanding the breasts via painless needle puncture). Even with the injections, undergoing those fills proved to be some of the most incredible medical fun ever. Growing breasts was an absolute blast for me! Nurse Tanya was always a pleasure to see, as was every other individual who works at Aura, conveniently located near Pearl Street in Boulder, Colorado. My reconstruction has become more aesthetically pleasing than 97% of the reconstructions I have viewed. [Mind you, I am a brutal critic.] Since the 3rd surgery (swapping out the TEDs for silicone implants) on April 22nd, 2024, I have noticed that my breasts are outstanding in symmetry. They are also my preferred size -my original size- and have minimal scarring. Dr Roesner must have used some technique that looks anything like butchery. Best of all, the new breasts feel like they BELONG inside my body; they cause me zero pain; granted, I am half numb, but with consistent scar massage, the sensation is starting to return. What's a nice bonus is that I can wear almost all of my favorite pre-mastectomy bras. I had some pretty great native breasts before all of this, so the bar was set very high for Dr. Roesner. By the grace of God working through him, he managed to hit the high bar. He hit it aesthetically as well as perfectly excising an invasive cancer that would have left my daughter without a mother. Instead, I was SAVED, and I have literally been resurrected. So, I insist that you give AURA a go.

    The best decision I made for myself was to have the surgery! Dr. Roesner is Amazing! His kindness,…read morehis compassion, his knowledge, his surgical skill are beyond measure! I am so grateful to Dr. Roesner and his entire medical and office team!

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    Got that AURA glow now
    Got that AURA glow now
    Aura Advanced Skin Care & Plastic Surgery
    Aura Advanced Skin Care & Plastic Surgery

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    Skin Deep MD - medicalspa - Updated August 2026

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