Came here for a lash lift and tint and a brow lamination and tint about 5 weeks ago! Waited to…read morereview because I wanted to give honest results! The place is huge and clean! Staff is very friendly! The girl who did my services was lovely! I like the brow lamination a lot. The tint was wiped off a second after putting it on for my brows and I never noticed a different with the tint. The brow lamination lasted about 3-4 weeks. I wish the tint showed up, maybe it needs to be on more than 1 second, although she did say if left on longer it would be too dark but I did not notice a difference. For the lash lift I am upset about this service. My lashes were pretty crooked/all over the place. The service also made a lot of my lashes fall out. I really wanted to love this. I am open to trying again, I've seen great results on other people. Maybe I just need to try a different technician.

Writing this because the waxers are fantastic however...I have officially left after being a…read morecustomer loyally since last July. I have only had to cancel once after a confirmed flu test. Even when I called then I was asked if I wanted to mask up and come in and I little taken aback at the staff and management's willingness to risk safety. I was then told well do you want to move it to later and my response was, "I will still have the flu later." They charged me but said it would be credited at my next appointment and it was. Fast forward. I have a birthday trip coming up and I originally booked my appointment for Wednesday morning but then changed it to Tuesday evening at 8:30. My car fob died and my car is push to start. I called them immediately and said I could uber but it would get me there five minutes after the grace period. They said I was the last appointment of the day so they wouldn't allow even though they're open til 9 and I would have made it by 8:45. I ask if I can come at 9 as they had complete open avails for Wednesday from 9 to 3 PM.. I was told no. I would be charged for tonight and then again the next day. I say this is ridiculous as I am a regular, this is out of my control and you've had no appointments all night except for me. I did not cost the business money. You are supposed to stay open til 9 and I have offered two solutions. I am not going to pay 150 for a wax because i am being double charged. So, I book elsewhere. This morning at 9 AM, I get a call saying they will grant me a one time courtesy to walk in between 9:30 and 4:00 as they have lots of openings. I state that I said this yesterday and they told me that they are enforcing policy and that yesterday I was told I could not make another appointment and this is different as it is a walk in. I said it isn't given that there's no one on the books. The point is, I could've been accommodated. I told them I booked elsewhere and I wont be back. Marking me as a no-show when I called ahead to explain what was going on is honestly a little crazy to me. They are so callous and cold. The front desk can be very non-chalant and rude. Happy to receive my services elsewhere moving forward. Update - they have responded saying this has happened multiple times. It literally has not. It happened one time when I had the flu. I had a doc appointment the same day and wanted to be proactive. At the end of the day your staff and this response is absolutely why I will not be coming back to your awful customer service. So I guess we are both fortunate and blessed. Calling me to offer an appointment I could have gotten yesterday and not allowing me to arrive three to five minutes after the grace period for a situation beyond my control is nuts. You close at 9. I would have been done by then. This establishment never needs to worry about me. Terrible management. Terrible staff. My favorite waver left and I will be following her regardless. She said she hated working here and your waxers consistently complain about how you make them uncomfortable and that these rules are unnecessary as you all do not stay booked - ie - all time slots open today from 9 to 3. Your turn over is high and it will continue to be because the establishment is run by raggedy, unkind people.

I've been going to Evy for over 5 years, and she is absolutely amazing! Not only is she the…read moresweetest person, but her work is truly top-tier. She pays incredible attention to detail and always makes sure to check if anything needs a touch-up before you leave. She has such a beautiful soul and is, hands down, a phenomenal esthetician. I cannot recommend her enough!

I have always had amazing services with Painless Waxing! Evy have always made my waxing appts very…read morecomfortable and quick and painless. Her work is exceptional! I have been seeing her since 2019 and will continue. Love Evy to pieces!

Julie is THE BEST. I was referred to her by my esthetician and I truly do not take the…read morerecommendation for granted. Julie is so personable and helpful when we were deciding what injectable between Botox or Dysport would suit me best. She has a charisma and joie de vivre that is bubblier than champagne. I also really enjoy how this practice has a rewards program that helps you earn as you get treatments. The lobby and rooms are spotless and there is ample paid street parking. It's a lovely place to come and relax and treat yourself.

Came here for my first ever facial and Valerie made my experience so enjoyable and relaxing. She…read moreanswered all my skincare questions, gave me product recommendations and explained every step of the hydrafacial experience. The whole med spa was clean and beautifully decorated, plus the staff were all very nice and helpful. I would definitely recommend them to anyone looking for a facial.

I came In to DVida Med Spa in River North, Chicago for a consultation regarding Fat reduction and…read morecellulite concern. During consultation with Luda, I asked so many questions and all of my questions were answered patiently and honestly as well as treatment plan was created. I am on the plan of getting CoolSculpting fat freezing as well as TShape2 cellulite treatment and after 12 treatments can see amazing results already and planning to continue for couple more. I had other treatments such as Endermologie and didn't see any difference. I am so happy I found solution for cellulite!!! Thank you, Dvida spa and Luda and Bella my practitioners . You are the best!

A wonderful group of people. They always listen to my needs and made me me feel brand new. Highly…read morerecommend them, worth every dollar!

Tiffany is very friendly and did an excellent job at shaping and threading my eyebrows. I'll…read moredefinitely come back to get my brow done by her. She was very professional and funny! I was really impressed with how nicely shaped, and flattering they looked after I had them threaded. I highly recommend giving trim a try and ask for Tiffany!!! She also do other services. I can't wait to come back! Thank you Tiffany!!! You are the best!!!

I got my eyebrows tinted. It was so over-lined and boxy, and after trying to correct it, the tint…read moreleft a shadow behind, beyond my eyebrows where it was over lined & they still look boxy... unfortunately not satisfied with them I think the technique could be revised - make the body more full and the front be more "ombre'd" out

I wish I could give this place double stars!!!! I had a great experience with Tamara for a service…read more She was so nice and welcoming and made me feel very comfortable. The location has decent street parking and is so nice inside and out. It feels and looks like a high end spa without if feeling intimidating or over the top. Pricing seems to be on par with "going rates" for services in other parts of the city. THANK YOU Cirine. Looking forward to my next appointment.

I recently had a facial and a glass skin peel with Ivana, and I am beyond happy with the results!…read moreIvana is incredibly passionate and knowledgeable about skincare. She's amazing at what she does and she clearly loves helping her clients achieve their best skin results. After just one session for the peel, my skin already feels amazing - very firm, smooth and unbelievably glowy. The spa itself is very elegant and professional, with a warm, friendly and positive vibe that puts you at ease that you are in the right hands the moment you walk in. I can't wait for my next visit and I would recommend seeing Ivana to anyone looking to treat themselves, feel pampered and achieve incredible results.

I had such a great experience with their customer service! They responded to me right away and were…read moreincredibly kind and attentive throughout the whole conversation. What I appreciated the most was how genuinely they listened to my needs and took the time to understand what I was looking for. It really felt like they cared about helping me and making sure all my questions were answered. The communication was quick, friendly, and very professional. I truly appreciated the attention and care!

WARNING! i got the clear and brilliance face laser. The laser severely burnt my face. My face is…read moreseverely red more than a week later. I am. praying Ii don't scar. They refused compensation on this treatment. GO SOMEWHERE ELSE!

The nurses are kind but seem uncomfortable with the bodies they are working with. Many missed key…read moreareas have caused treatments which become more painful at each appointment as the laser intensity increases to go on longer than was probably really necessary. That also means areas which were not treated have been receiving higher levels of laser intensity than is right for an untreated or less progressed area. The areas that were treated properly are doing great so I'd say - be sure your RN is at "just right" comfort level before getting the treatments.

This location/company came recommended to me from a friend because of their unlimited services for…read moreone price. When I came in for a consultation, the sales person was extremely pushy and kept me for over an hour (past closing and way longer than the 20 minute scheduled appointment) asking me personal questions and showing me a slideshow that they clearly didn't understand much of themselves. They didn't have answers for my actual questions and steered the conversation away from what I wanted to discuss. They didn't understand how the payment plan worked, which was extremely concerning considering the large financial commitment this is. They told me there would be no interest on the payment plan, but when they showed me the plan it had 24% APR. I only decided to go ahead with it because it came recommended and I had already decided the max I was willing to pay before coming to the appointment (they don't share pricing unless you do this consultation). I was frustrated that person got the commission from me. They pulled the classic trick of the trade that I wouldn't be able to get the pricing unless I committed with them then. I honestly had such a bad experience with them I wanted to file a complaint. I met a couple technicians that day and they were very kind, so I don't want their bad salesperson to reflect on them and their work. Now that I have been going here for over a year, I have only had good experiences and interactions with the technicians. I just wish the sales experience would have been actually helpful and less pushy.

I am so happy with my esthetician Clair. We did a chemical peel a month ago that renewed my face…read more It looks and feels great. She also recommended some skincare and perfect instructions on how to apply everything. I'm just so glowy. They also carry some great sunscreens. I tried for the first time ALASTIN tinted sunscreen. Wowza. Worth every penny. I'm able to use it around my eyes without any sting. Try Claire out for your skin needs!!!! You'll be so happy you did!!!!

FINALLY found a go-to facial spot for my needs. I've always been skeptical and iffy about facials…read morebecause I'm already a skincare addict, but after meeting Audrey, Sarah, and Ronie.. I'll forever be going back for my facial and injection needs. I tried an advanced VI Peel with Audrey (@audrey_spaderma) and learned a lot because she was very educational and tended to my skin texture and pore needs. I got a lot of compliments post peel and thought I was just oily but when I touched my skin, it was like BABY CHEEKS and naturally glowing. My first ever hydrafacial was with Sarah (@sarah_spaderma) and I also went through a microneedling treatment plan and honestly, it fixed these acne scars I've had and also one on my nose that "only I can see" but it definitely smoothed out. I still remember when I told Sarah I love it when people go ham and CLEAR ME UP, and she responded "Oh, I go ham" and she extracted out my pores and my face always feels refreshed afterwards. I was introduced to Ronie (@ronie_spaderma) when I got interested in trying Botox, I ended up with Dysport and Ronie is the best. She's quick and efficient and knows exactly what I need without making me feel self conscious and feel the botox. She's also lowkey famous with local celebrity clients so check her out! I just DM them on instagram and they're super nice and knowledgeable to your needs so no worries on how to get started!

Very clean, modern cute med spa!…read more I first started going to Spa Derma in Lincoln park but have moved so west loop is more convenient. I see Ashley Heinz for my Botox and she is the absolute BEST!! Not only is she very thorough, caring, welcoming, knowledgeable, patient but also just very approachable. I have seen my fair share of aestheticians at various different Med Spa's . Let me tell you, Ashley has been my absolute favorite !! She just gives you the warm and fuzzies! She's always very positive and in a great mood! She never makes you feel rushed, and she always follows up after your appointment to check in! If you're feeling nervous about getting your first Botox injections or any fillers or any medical grade products, Ashley will definitely take care of you! Love that Spa Derma always has promos also!

I am new to Spa Derma, and as a healthcare professional myself, I am always weary when it comes to…read moremedical spas, dermatological practices, etc. My sister, an MD herself, highly recommended this location. I had a 30-minute skin consultation with Michelle, an experienced aesthetician and laser & light specialist. She was knowledgeable, thorough, and made thoughtful recommendations, including a written out individualized AM/PM skin routine. She also discussed appropriate in-office treatments for my personal needs, concerns, and goals (such as the hydrafacial which I now have booked coming up soon)! Overall, this was great, informative experience at Spa Derma in the West Loop. I'm looking forward to my first hydrafacial with Michelle next week!