I started coming to Renewd about six months ago when I was interested in getting lip filler. It was…read moremy first time ever seeing an esthetician, so I was a little nervous going in. Michelle immediately made me feel comfortable and spent a lot of time during the consultation educating me, answering my questions, and making sure I felt confident before moving forward with my first service. Since then, I've come back for additional treatments and have had consistently great experiences. Michelle is incredibly knowledgeable, supportive, and attentive, and the results have been fantastic every time. I highly recommend Michelle and the team at Renewd!

Michelle was super nice and honest with me about the reality of my potential results. She didn't…read moretry to sell me on a service that wouldn't help me achieve the results I'm looking for. Instead, she educated me on procedures that could be helpful outside of her spa. When I asked her if she knew of any good/reputable professionals to go to, she said she would ask around for me. I'm so incredibly grateful to her for saving me time and money, especially after the last person I saw sold me on two different services that gave me zero results. I'll definitely go to see Michelle the next time I need some Botox though!

I have known Cassandra professionally for 8 years now and she is a consummate professional. Even…read moreprior to Covid she went above and beyond with safety and sanitation protocols. I'm a little disturbed by another reviewer who made allegations about "vaccine" status etc as it's none of our business to know the personal medical info of a professional doing treatments as it in no way affects the client. You have more chance of catching hepatitis or norovirus from eating at an eatery than you do catching covid from professional skin services. Cassandra has always worn gloves and masks when doing treatments and to top it off she has written Covid safety and sanitation protocols for the esthetics industry that other estheticians have put into place in their own practice.

I just had the most disturbing experience at this 'establishment'. I booked a consultation for…read moreelectrolysis. I arrived on time to a locked office with no lights on. I texted Cassandra asking if I was in the right place and she said she'd be up in a minute. I waited for about 10 minutes when she showed up without a mask on which was immediately unnerving to me. On the door to the business is the photo posted below-her website doesn't provide any information about her stance on vaccines. Had she had made it clear on her website that she is against vaccines and the science behind them, I would have never made the appointment. Aside from her blatant disregard for public health, Cassandra was extremely rude to me. I left just a few minutes into it because I was so uncomfortable. I'm not sure if she was being particularly rude to me because she could tell I was uncomfortable from her not wearing a mask/her sign or if she treats every customer this way. I've never been spoken to the way she did by a 'professional' in the beauty/health/wellness industry. It was as if she was mad at ME for being there! I thought maybe I had booked the wrong thing online, so a minute into her brash line of questioning I apologized and said, "oh I'm sorry I thought I booked a consultation," she responded in a condescending tone saying, "I know-this is me consulting you." It's concerning that this person is claiming a 'science based' approach to her work when it's very clear that she is not aligned with the scientific community. I'd caution anyone to patronize this business, particularly during this omicron surge.

It all began with a Groupon several years ago when I was searching for a place for permanent laser…read morehair removal. I was tired of bouncing around med spas trying to find a solution for my stubborn coarse body hair and lasers that actually work. On top of that I wanted to find a place where I felt comfortable with no judgement and be treated with professionalism. It is very overwhelming and discouraging going into a places where your judged and overlooked and I can honestly say I've been to a lot of those. Sima medical has welcomed, made me feel comfortable and have truly gained my trust from day one! For me, Sima medical clinic is god sent because not only am I happy with my services and results, but because I'm more educated about my skin every time I walk out of there. I walked in there with with my head low and now walk out with my head high. I am now more comfortable in my own skin then I have ever been and overall a more confident person. This is something I have struggled with my entire life and Sima Medical has helped me reshape my perception of how I view myself and has helped me overcome my insecurities. Tamala Galloway who is their LPN has become one of my most favorite people in the world and I am truly thankful for her knowledge, her patience and her caring attributes. She is my go to person and has truly changed my life. There are no words to describe how much I appreciate her, cherish her and how thankful I am to Groupon for leading me to her and the Sima team. It's their care, their understanding and their environment that truly makes them stand out from others. They have truly exceeded beyond my expectations and I am definitely a lifelong customer. Thank you Tamala, Sima, and Claudia for becoming my family and always taking care of me. You guys have no idea how thankful I am for you!

I went to Sima for years and thought I could really trust them. Aftee they burned my face terribly…read morebecause they had the new IPL machine turned up to high they did not take responsibility for it. I had to go to a dermatologist that I paid for and miss weeks from work. The burns were bad and they told me it was normal. They didn't even over me a refund. Since I have left their clinic and now go to other estheticians showing them the pictures they were in disbelief the burned me and didn't take any responsibility for it nor a refund. I had trusted them a little more than I should have. I want to post the pictures so bad but it doesn't look like I can. Truly it was horrible burns.

Thank you Ava! Microneedling with PRP procedure softening and brightening of skin is visibly…read morenoticeable after our first treatment. My skin looks years younger. Looking forward to my next visits--youthful glows here we go!

SCAM! DISCRIMINATION! I had a really horrible experience here and would never go back…read more Editing this review to add screenshots of Jesse's messages and consent form "after treatment", upon reading their misrepresentations and personal attacks on my review. I went in for a laser treatment, got a chemical peel and had burning/stabbing pain on my face right after the peel. My cheeks became red and discolored for over a week, and I was scared because it was my face. I documented everything, including the fact that the consent form was signed after the treatment, not before. The provider did refund me and sent aquaphor after she was scared of a lawsuit. She refused to reimburse a derm appointment. My skin did improve but there is still pain and pigmentation. The way the business handled my concern afterward was awful. Instead of simply focusing on aftercare and making sure my skin was okay, the Director of Operations Jesse started questioning my "claims," my "intentions," and even called me a "Groupon shopper." That was rude, discriminatory, insulting, and completely unnecessary. I came in as a paying customer. Whether I used Groupon or not has nothing to do with how I should be treated when I report pain and a reaction on my face. If not for groupon, this place wouldn't be able to pay the rent which is why they advertise on Groupon in the first place. They withheld meds that they claim to have ordered in lieu of more photos everyday so they can "verify" their claims. Due to a confusion with the order number, they figured I bought another groupon from another spa way before going to Skintegrity. None of my other groupons had anything to do with the treatment I went in for nor it should matter to the business. This is invasion of privacy without cause. I was also told I was "obviously trying to build a case," which is ridiculous. I was trying to make sure my skin healed and that I had proper documentation because the reaction happened immediately after their treatment. A customer reporting burning, tenderness, and discoloration after a facial treatment should be treated with care, not attitude. The communication afterward made me feel dismissed, judged, and attacked. I would not trust this place with my skin again.

This appointment was an absolute joke…read more The Nurse Practitioner took no more than 3 seconds to look at the skin issue I came in for, declared it's milia, and then told me it was caused by high cholesterol. That was not only a shockingly offensive conclusion, but completely inaccurate! In fact, my cholesterol levels are markedly low, and there is absolutely zero scientific evidence supporting high cholesterol as a cause of milia. She then told me the issue could not be treated without scarring my face, when other dermatologists have told me treatment is quick and simple, with no risk of scarring when done properly. After barely examining me, she sent me home with a cream and charged roughly double what I have been quoted elsewhere. The entire appointment lasted no more than five minutes. Three seconds of examination, demonstrably false information about the cause and treatment, no actual procedure, and an inflated charge. I have rarely encountered such dismissive and substandard medical care. I would not recommend this clinic to anyone.

Awesome service and great experience. Highly recommend this place! I got my mole removed here…read morewhich I was concerned about and was in and out in minutes.

I had the pleasure of having several services done with Erin…read more I had a signature facial, dermaplaning and waxing. Erin is such an efficient professional. She was really quick with the waxing and she uses NuFree products which I really appreciate and is the reason I came to her. I honestly felt NO pain and it was over so quickly-I was really surprised. She made sure she got all the hair. The dermaplaning was incredible, her blade felt sharper than most experiences I have had, and she was a master at using it. I could not believe how much dead skin and vellus hair she removed, I had dermaplaning done with someone else 2 months prior and the services were like night and day. Obviously the previous time missed a lot, judging by what she removed. I cannot say enough good things about the facial itself. I loved the products she used and she started out with some wonderful aromatherapy. Her facial massage was better than any facial massage I have ever had. I say this after having 30 years of facials all over this country-none of them touched what she did. She also gave me a neck and shoulder massage while waiting for some of the products to "do their thing". She asked if I wanted neck and shoulder or arm and hand. My arms and hands were definitely jealous afterwards! Next time! She gave me wonderful skincare advice to use with my own products so she did not push products on me, which I always appreciate. I rebooked with her immediately. Her prices are very reasonable, especially for the services she performs. Erin is a master at her craft. Highly recommended!

Erin's facial was illuminating- not only in my glowing complexion but with her massage. She's a…read moretrue healer and empath reading my grief and burying out energy. She scrubbed my face and my negativity in spirit and I left feeling light, happy, full . I'm so grateful to have found her- she's a gift.

My fiancé Rachael and I had never done anything like this before but Michelle made it so easy. She…read moretook the extra time to come out to us in Des Moines, and explained everything very clearly so we knew what to expect. Rachael has very sensitive skin and Michelle took the time and answered all of our questions. she explained the process and her options so she understood and felt comfortable before starting which we appreciated very much, as she has several allergies to cosmetics. We are so happy with the results, and she's been getting compliments all week because of how clear her skin is. Rachael is looking forward to her next appointment with Michelle, and even wants to try out some of her other services. Thank you Michelle and we'll be seeing you again soon!

Found Alaana as a first-time neurotoxin user and am so glad I did! Actually found her on Groupon,…read morebut I called and she gave me the same price I found, even better because it was directly through her. I've been back multiple times since then as she really takes care of my Xeomin and Botox needs in the most natural way, but also because she remembers what worked for my forehead (and suggested more improvements given how my skin was developing), her space was clean and tidy, and she was SO easy to contact and make an appt. Not only does she take care of my wrinkles, but she remembered personal things about my life and made me feel welcome in her space. Will absolutely be going back when I need another touch-up!