Horrible customer service. I have been to this location twice and both time were disappointing…read more I tried to use a gift card I had and was told that they aren't set up to take them????

Jen, thank you for your excellent customer service in helping us find the perfect S hook to fit our…read morehummingbird feeder. We went to 2 other stores and we did not find what we are looking for and no one even offered to help. I would highly recommend your store and I'll definitely be back again in the future!

This hardware store has a great selection and very helpful employees I worked with Anne today. I…read morehave found everything there from unusual light bulbs, Toilet snakes, Insect products, Gardening gloves and nuts and bolts. It's a one stop hardware store regardless your needs. I have always got great service by their friendly knowledgeful staff. They also have a good return policy.

From the owner: Founded in 1908, Aubuchon Hardware is a family-owned hardware store chain in the United States,…read morewith over 100 stores throughout New England and upstate New York. Aubuchon Hardware stores also offer many convenient services, including free assembly and buy online pick up in store.

Lost Sales Opportunity: I replaced a dishwasher and was…read morepleased with the product & service so much so that a year later I engaged them again about my gas wall oven. The key pad didn't work so the oven would only broil. The person on the phone advised I had to replace the oven or repurpose the space. He enthusiastically suggested a wine refrigerator and scheduled an appointment to review my options. A young man arrived; confirmed the oven needed replacement so I mentioned how the phone salesperson had suggested oven or wine refrigerator replacement options. 1) Gas oven: He advised not to replace it with gas oven and didn't recommend and models. 2) Electric oven: He discouraged an electric oven because of the existing gas hookup. Again no models shared. 3) Wine refrigerator: This was my last option and suggested by the phone rep. He remeasured and said that would not work because of a baseboard kick plate vent below. So I asked what CAN I put there and he told me to "go look at the website ". I said, well if you don't have a solution, let's table that for now. I'm also in the market for a new refrigerator. What do you recommend for replacement refrigerators? Answer: "Will YOU make up your mind?!" I complained to the company via phone how the salesperson was not helpful. The person was rude and offered no apology nor to send someone else out. Solution: I contacted the gas oven manufacturer and bought a replacement keyboard panel for about $100. I installed it myself in 5 minutes. The original oven works like new.

I bought a stove about a month ago. I used them because they are local and close by (less than 10…read moremiles) and I needed delivery. They gladly took my money and the sale and I still have not received the stove nor heard from them except for when they called soon after the sale to say they couldn't deliver due to road weight restrictions. I'm pretty sure the kitchen stove doesn't weight 6 tons but I'm not an expert like them. They suggested that I pick it up myself. like I said, I'm not an appliance expert but I don't think I can fit it into my small SUV or drag it into the house by myself. After the lies and ridiculously long wait for a stove that they claim to have in stock I would never do business with them again and I am ready for a refund on an item that is never arriving!

Do NOT order firewood from this guy. We got 2 cords and it looked fine on top of the truck. When we…read morestarted to stack it, we realized that at least half of the load was the equivalent of mulch! I contacted him and asked that he do the right thing and bring us some decent wood. He chose to not respond. I'm extremely pissed off!

From the owner: Welcome to Wood 'n Saws. Since 1979, we have provided Mount Washington Valley with only…read morehigh-quality Husqvarna chainsaws and handheld equipment. We specialize in ONLY Husqvarna sales, repairs, and accessories. With over 30 years of experience, you can rest assured knowing your Husqvarna chainsaw is in the right hands. We are proud to provide products and services to forestry professionals, arborists, tree services, landscapers and homeowners. Mount Washington Valley's first mechanical firewood processor since 1986. Come into Wood 'n Saws today. We are happy to assist you.

We've been doing a lot of work on our house, and live about 10 minutes away from this store. So…read morewe've come here a few times. The employees are usually really helpful, which is nice. I hate having to walk around a store searching for something. Especially when someone can just let me know whether or not they have it in stock. I also love that they're pretty knowledgeable as well. They also usually recommend a few other places you can go to if you're looking for something they don't have. They are slightly more expensive than other stores that sell the same type of stuff.

From the owner: Moulton Lumber in Cornish, Maine, takes pride knowing that we can assist in every way possible. Not…read moreonly do we want you to be satisfied with the materials you choose, we want you to be satisfied with the service we provide.

Beach River Mill made a full set of shutters a couple years ago For our historic colonial home. 15…read morepairs of shutters in Salem, MA, a big job. Shutters painted black with black coated hardware. Shortly after install the hardware / hinges rusted. Beach River Moll acknowledged the defect and had the manufacturer mail us new hinges Right away. Beach River said it was a painting defect with the company they use to source their hardware. We asked Beach River to replace the defective rusty hardware which involves removing and setting each shutter pair on a ladder. They first told us to hire a company do doing which we did not think was fair. They then indicated they would set up an appointment next month, then next season. The season came and went and now they will not return emails. We have to hire someone now to do this work that was jog our fault because they have opted to ignore us instead of ensuring their product looks good, which should be a win win for both of us. Disappointing.

Best built exterior woodworking in New England. Whole house is now complete and it looks FANTASTIC!read more

I live only a few blocks away and genuinely wanted to support this local business, but I can't…read moreanymore. On my last three visits, the owner has made comments about my body and size. Today I finally called him out in the store because enough is enough. It's inappropriate, unwelcome, and has made me feel uncomfortable every time I've walked through the door. I'm relieved I didn't buy my Christmas tree here, no one should be made to feel that way. I'll happily drive farther for a place that treats customers with basic respect.

For years I've driven by Wallingford Farm in Kennebunk. Today I finally decided to stop at the farm…read moreto check it out. I was pleasantly surprised to see they had a store that sells a variety of item including fresh baked goods which included, a large selection of pies, cookies,pastries and more. Giftwares produced locally and more. I purchased a Strawberry Rhubarb pie that was simply one of the best I've ever had. The pastry light and flaky, the Strawberry Rhubarb filling well balanced between the sweetness of the Strawberry and the tartness of the Rhubarb. I highly recommend checking out Wallingford farm and check out the farm store .

They usually have exactly what we need and they make the whole rental process seamless. Very little…read morepaperwork and the pick up and drop off of heavy equipment is quick and easy. We have rented from them for many different items like saws, excavators and rollers and every time the service was great and the equipment worked flawlessly.

Had a rental out from them for a customers job, called to extend it to a month, got the all clear…read more(just needed to confirm the charges with customer) called back to confirm it a few hours later and they booked it out, no call to me or anything. usually deal with other companies and have never had this issue, tried to give them a chance here and it was an overall terrible decision. Bad business.