You never know what someone is going through,if you're going to be in customer service learn how to…read morespeak to people.i walk in to do a return and the registrar near the door was where I was,last Saturday my mom came and did a return and they looked up by using her card going month to month.i walk in today and all of a sudden this policy just changed..the other lady over heard and was just being nasty in her tone of voice...omg what do you know the women found my purchase...after all that bitch well now you lost a customer have a nice Friday

Great selection and well-maintained store. I have found the staff to be uniformly helpful and…read moreaccommodating. I have become a "regular" there ... either shopping or returning (or both). It's my go-to store!

I went today to find an outfit for my daughter's first birthday. I knew the selection would be fun…read moreto pick from and with the help of Victoria (darling sales associate) she helped me find some adorable dresses and outfits to match my party theme/color. I walked out with TWO outfits and some fun sweaters. moral of the review- it was a great experience and I got an outfit!

AWFUL, Workers are extremely u reasonable and do not let you return. Also very bad customer service.read more

If anyone's wondering why the reviews of this store is so low, I think I've found the answer…read more.. We were trying to find a prom dress for our friend and after we went to counter to checkout the dress. There were only two workers at the store and one seemed like the manager. The other worker was pretty nice but the "manager" had the nastiest attitude. After we found the dress we wanted to buy, they were struggling to find the style of the dress at the counter because they had lost the tag on it. This is their problem but I still waited patiently while they try to determine the style and they found another dress with a tag on to compare. I was also looking at it trying to help them out and then the "manager" gave me the dirtiest look and said "Can't you wait? Give us some time so we can figure it out!" She was talking to a white male(we're Asian btw) prior to us and she was so nice to him and spoke so soft. We went over to ask her about a shoe right after she was talking to that guy and she was like "go ask the other lady." She was so patient to him and gave us such an attitude? I wonder why? Can't be because we're Asian Firstly, why even bother to put it on display when you can't sell that dress? What? To waste our time? Also, How messed up can the management of the store be when you put a unsellable dress on display? The other worker worked very patiently and were helping all around the store while the "manager" only stayed at the counter and did minimal job. The girl found us the right sizes and even helped us hang the dresses back. The other girl should be the manager, not her. She acted like I'm forcing her to do this job Well she chose this job and she's paid to do it so she better learn to have some self control! If you don't have self control, why should you be able to run a store? I've seen other reviews about this problem and I can promise you, you will regret stepping into that store! It will sabotage your whole day's mood! My best advice for this specific store is to fire that manager! ^ Update We called the customer was super nice and they called Rosa which turned out to be the manager. Rosa said to us before that she would ask the price during the conference meeting at 3:30 because she couldn't call them and could only email. We didn't believe her because she didn't even ask us for our contacts so they can notify us. It was the other girl that asked us for it. After we called at like 3:00, the customer service called her and immediately, she called back to the number we left her(still with an attitude) and told us we can go pick the dress up. After we arrived, Rosa criticized us for calling customer service and getting her in trouble and told us we can still call back if we want(to file her a complaint). She said that it was messed up that we called because she was willing to go up and beyond to help us show the dress at the conference meeting. She had already just got the price for the dress for us. It was only 3 and the meeting was at 3:30 so how did she get the price? She did exactly what she said she couldn't do: called. So why did she tell us she couldn't call? Because she didn't want to. Her coworker was still very patient. Big thumbs up for her coworker and the customer service We did exactly what she asked for and filed a complaint. Leaving the one star for this store just because of her

Worse shopping experience ever. Rude salespeople who barge in the fitting room without any respect…read morefor privacy. I would never set foot at this location again.

Nate the Great is the real deal! My family has been seeing him for years because he knows exactly…read morehow to handle difficult-to-fit feet. He narrows down the "zillions" of choices to the perfect few, and the custom-made orthotics are the icing on the cake. Yes, the store gets busy--quality service like this takes time! Be patient, trust Nate's experience, and "trust the process." It's worth the wait to get your gait and fit handled by a true professional.

Scheduled an appointment to do the shoe/insole test and everything went perfectly. Nate the Great…read morehelped me and my friend get some shoes and insoles for our upcoming marathon.

I always liked their clothes. Last week I saw on facebook that glow had 20 or 25% off so i…read moretravelled 30 minutes in each direction. As their hours on line said they were open until 6 on Saturday i was sure to arrive by 5 20. They were closed . I called and left a message to please call me, on sunday so i would return. It is now a week later and no call. I see on facebook they have 15% off. Guess who is not going

This is my all time favorite store in New Jersey. I have been shopping here for many years and…read moretheir selection of clothing and shoes to me is better than any New York boutique too. I love their designers - my favorites are Rag and Bone, Ports 1961, Helmut Lang, and Phillip Lim. Just when I think "I have everything from them that I could need", they go and get something else that I HAVE TO HAVE! It's an addiction, but seriously their selection is so wearable so I know I'm buying things I am going to live in (they also have a great selection of cocktail dresses - which without fail I have found success with when I need a dress). The staff is so helpful and friendly but not in your face. Their suggestions are always spot-on and make me feel comfortable. The store itself is designed in I guess a very modern minimalist way so it is just so easy and pretty to shop in. This is what a boutique should be. For the best shopping experience in NJ, definitely visit Glow.

Love all my purchases and the staff is so helpful! Definitely recommend going there. Give it a try.read more

Couldn't believe it..the best customer service ever. people were so helpful and took their time…read morewith me.

Coming here for the seasonal SALE. Take additional 50% off…read moreon top of selective sale items, plus the promotion I received in mail! Most wonderful thing and get me all warmed up was the passionated ladies who worked there. They're genuinely just as happy as I am, partly because I do pick up few beautiful clothes, but they are happy to see their customers are happy. The staffs are friendly and helpful, with their help and the great sales going on, I walked out the door with bags along with wonderful shopping experience! I can't wait for the Thanksgiving and Christmas sales!!

A shout out to Tina at Ann Taylor's She was very helpful…read moreand friendly along w the staff in store. It was a pleasure to shop there and I will be going back again Ty.

A very helpful gentlemen assisted me in finding the right dress shoes. He knew which size to give…read moreme based on the manufacturer tending to run larger that average. It's hard to find that kind of expertise anymore.

Guess what? I heard you when you muttered, "I gotta win the lottery". Sorry if I was misinformed…read moreabout the shoe sale prices and did not buy two pairs of shoes. But correct me if I am wrong, isn't your job to retrieve shoes from the back room? I should have known there was an issue when I said thank you about three times and there was no response. FYI, "you're welcome" is the response. The other young lady who was wearing glasses can teach you a few manners. The one who was helping me should find a new job, maybe at a DSW where there is little customer support because you know nothing about customer service. Yes you probably would be better off if you hit the lottery but remember to say thank you when they hand you the check