What a cute store! I was so pleasantly surprised by this shop. Cute choices for babies and children…read moreand excelled customer service. What a gift to have in our little town! Thank you! I'll be back again.

Such a great little store! I purchased my daughter's communion dress there and they had so many…read moredifferent styles and price points- something for everyone! My daughter tried dresses on twice and the customer service was excellent- my daughter felt like a princess as she tried on multiple dresses. We never felt rushed and it was a special experience for her. I highly recommend them! Thank you Cuties!!

I went in there to buy a birthday present for a one year old. I've purchased from here previously…read moreand had no issue. However, there is an older woman in there working who continuously kept bumping into me, shouting so loudly "Excuse me" and then puts clothes away right in the section that I'm browsing through as if she did not care that I was actively searching for an item. I'm not sure if there's something wrong with her but surely you can stock the items after I leave that area and there was no reason for her to come barreling through where she kept stepping on my feet. I find this place to be overrated, rude and way too snobby. I'm not spending my money at a place that treats me this way regardless of how adorable the clothes are. I wanted to purchase the outfit so badly that I thought about buying online but I'm not playing into this. From reading the other reviews, this is an ongoing problem that they choose to do nothing about.

this is about online sale janieandjack.com I had made a large order 35 items and when I received…read morethe order I was missing 3 items after speaking to the manager Antonella L. she informed me that I would need to dispute it with my financial institution not with them even though they never packed the 3 items she said she can only help if all my items were missing I wouldn't recommend shopping here since they like to steal and say well you got some items at least . Very unprofessional supervisors and management team they have .

The BEST place to purchase a beautiful, unique gift!! Has something for EVERY person & event, my…read moreGO TO for all special gifts at ridiculously low prices! Wish I found this place when I first moved here!

Cute spot if you need a hostess gift, housewarming item, dorm favor, that sort of thing. Lots of…read morehandcrafts. A nice way to avoid big box or etail for a sweet, personal gift.

I first came to cottontails because my wife ordered something and asked me to pick it up on the way…read morehome from work which was mildly out of the way. They gave me a nice drive and it was not terrible to get there or home from the shore to the New Braunfels area. The store itself is in the end of a strip mall. Inside the store. It is fairly spacious and what I would describe as well organized. I browsed around some of the items just to see what they had and it seemed like everything was in really good condition. The item we got my wife called ahead for and asked if they can hold it for a day and they were willing to do that. Which was very nice because when you have a newborn it reminds me of the Steinbeck quote. The plans of mice and Men often go awry and we just couldn't make it there the day she saw the items she wanted. The woman behind the counter was super friendly and a pleasure to interact with. All in all we really like the store for a number of reasons. Outside of getting a great deal, another big concern of ours is the textile waste and product plastic waste from getting new toys, clothing and baby items. They often outgrow them quickly and while the items may be small when you're constantly buying new contribute to landfills. Shopping at consignment shops like this are a great way to help combat that by making sure gently used goods don't end up in the garbage. We really appreciate the store and will likely be shopping here for years to come

Truly a great store. Constantly restocking items, good prices, wide variety. Reviewers that are…read morecomplaining about rude employees and inappropriate music are not representative of the DOZENS of times that I have visited this store to BOTH buy and sell items. If you are mad because they wouldn't take your stuff, one of two things is likely true. One, your stuff is not as good as you think it is. Two, you did not read ahead to find out what items they are currently taking. Remember, you are giving them things you do not want. Don't be so arrogant to assume that anyone else will, let alone someone who would like to sell them. The truth is that this is a great store, particularly for sports related items and winter gear.

Had to buy a new belt after mine snapped while I was at work, Carol was so nice and helpful. I had…read moreto return one a little bit after I bought it because it didn't fit, and it was no problem at all. Highly recommend.

The manager is the worst blue lips pregnant AF doing nothing for anyone. Denied for a simple size…read moreexchange for the same exact item because I used a portion of gap cash to pay for it. Why have a store?

The staff is very nice and helpful but I was told I had 30 days to return my purchase when its…read morereally 10 days for money back and 30 days for store credit. That is a huge difference and when I asked about the policy because I was buying a gift for someone I was told I had 30 days to return my item. Funny how she didn't mention that its a 10 day return policy for money back!

Needed help with sizing a wetsuit and the owner was more than helpful in assisting me. I had came…read morefrom another surf shop locally where i was not assisted and was stuck trying on different brands and sizes for over 2 hours. I was in and out of billabong with a perfect sized wetsuit in 20 minutes. Owner was very knowledgeable and made sure i got what i came for and that was a properly fitting wetsuit. Staff was very friendly and i will definitely go back to billabong. I'd also like to mention how the owner did not try to sell me on the most expensive and bank breaking suit. He found the proper one for me and i was more than happy with the assistance.

The selection options and presentation were excellent. There is a wide variety of styles and…read moresizes. The cost for the quality were good deals too. The owner was in the store and she was fantastic to work with. Highly recommend this store.

Just consigned my first items and this store has beautiful pieces! Will be back especially for the…read morebeautiful furs they had on display!

This location is the best have one closer but rather take the longer route. Service is impeccable…read moreand store is always neat. Special shout to Robin Julie and Susan the manager. Thanks again

This place is absolutely the worst. I'm so disappointed every time I have to pick up a prepaid…read moreorder. They got rid of the online order pickup kiosk, so now I'm forced to stand in a line of 30 people just to pick up an order that's already been paid for. It makes absolutely no sense and completely defeats the purpose of ordering ahead. The whole process is frustrating, inefficient, and unnecessarily time-consuming. They really need to bring back a dedicated pickup option.