I called E-town Heating and Cooling out last year because my AC unit wasn't cooling anymore. It was…read morean emergency and they came out pretty quickly and took care of the issue. Fast forward about a year and the same thing seemed to be happening. I called yesterday and while it wasn't an emergency they had someone out to my house before 10am next day. Tyler was the tech that stopped out this time and he was efficient, friendly and chatted with me when I had questions. Turned out this time was not the same issue, the capacitor was bad which I am told happens at times after prolonged heat and humidity. I am glad it wasn't the same issue as before showing the fix they put in place last year is still going strong. Whereas I have no idea if the invoice charge is high or low, the service was excellent and it was money well spent. I definitely recommend E-town Heating and Cooling.

We never was given the chance to see or purchase their products…read more Our furnace went down and needed a replacement fairly fast, everyone ( 6) we called jumped to get us a quote that same day and could install within 1 to 5 business days, I called and left a message with Elizabethtown and no one returned my call, I called in and was told the salesperson couldn't make it out for 7 days, I told her we had no heat, but she stuck with the time, so we went elsewhere. I am sure they sell a good product, but I feel if you can't jump to get my business you're not going to jump to service me.

We really like Bruce with whom we've connected about moving our service to New Holland once our…read morecurrent HVAC contract is over. We called to get a quote to replace a heater blower in our HVAC system. The problem had already been diagnosed. In fact, thru Shorty's in Indiana, we were quoted a price for the Carrier brand blower motor- $790 In fact, Shorty's told us what an easy fix this particular blower motor was. FYI: Shorty's marks up the prices by 20% to the trade and consumers. https://shortyshvac.com Bruce quoted a price of $2001- the highest estimate we had gotten from 5 companies. What part was being used, an EOM, or an aftermarket? We have no idea what that $ 2001 entailed- a massive markup on the part is what we presume, or an incredible hourly rate. We told him the price from Shorty's and he responded that his supplier was double in price. (WUT??) We bought the part from Shorty's. Had to ask twice via text to learn that Bruce was not interested in installing it for us. " We can only install parts we source and purchase. The installation of customer supplied parts presents issues with insurance coverage and warranty policy." What issues are they Bruce? is it that this job means you are making less money since your supplied parts markup is gone? Am sure that is it. Lack of transparency is not a winner for us. We have a 1 year warranty for this part from Shorty's. This quote and final response was unfortunate, especially knowing that we had opted to move to New Holland HVAC after our contract was over. No longer happening.

I am over the top happy with Bruce's work and the professional…read more way he conducts his business. He meticulously installed my new air conditioner, stabilizing it, framing in out, and even filling in a gap between it and my house. You can tell he and his co-worker take great satisfaction in doing a meticulous job!! And the work he had to do in the basement was excellent. It is much better to work with small business owners like Bruce!! I can't say enough good about this business--their skill, work ethic, and professionalism!!

We had a leaking water pipe above the ceiling in our kitchen. I called Schanneur Plumbing and…read morescheduled an appointment. Phil from Schanneur came to the rescue the same day and fixed the leak. He was very courteous and knew exactly what to do. Good job!

I want to update my review. We had them come out over several times over the years and I never…read morethought once to double-check their work. I trusted them. The other year I started to have a leak again in something they recently fixed. I ended up opening the toilet only to discover they never replaced the part the month before they charged me for, it was the original and old part. I specifically asked them to change it and they billed me for it. So then I was left wondering, let me check the other things they claimed to replace over the years. One by one, only to discover they didn't replace the parts, only adjusted them. So, turns out they didn't replace the parts in our toilets like they charged for. So yes, I am disappointed. So I'm confused as to why I was charged for new parts when they were never installed.

Eric answered my call and remembered me as a customer, and checked the schedule right away to see…read morehow soon he could get a tech to get my boiler producing heat again. Tony showed up the next morning and quickly diagnosed the problem, went to get the part, and after his return had me up and running within the hour. Everything went ultra smooth and was professionally handled.

Their tech was able to find the leak in my air conditioning unit, seal it, and recharge the system…read more Great Service! Great Price!

I had used them for about a year in 1980 and had good service, so when I bought a house with oil…read moreheat in 2019 I became a customer once again. I had them out to work on my furnace every year and had two emergencies that first season. The technician was knowledgeable, clean, and courteous. The two urgent calls were dispatched much quicker than I expected. Because of that I purchase all my oil from them and their rates are competitive. I highly recommend them. Bill Beck, Ephrata, Pa.

Our landlord scheduled them to replace filters for heating/air-conditioning unit which is needed…read moreevery year.... I asked the man who (said he's been here before) came to use Boot Covers - he said they don't use them.... In getting up into the attic, he broke the drywall. I asked him if he had a stepstool or a ladder and he said he only had a 4ft ladder... He got a 5gallon bucket and turned it upside down to use... I have insulation down all the steps and the on the carpeting to out the door... He also had to borrow my dustpan & brush to cleanup his mess!!!!! Now what business doesn't supply Boot Covers, Small Ladders/Steps tools or Dustpans , Brushes for HVAC work???? You're going in & out of houses and respect should be given to people's property!!!

They again have saved the day! I live in an older (70 + years) house and the plumbing has not been…read moreupgraded at all. They came out today to fix a broken pipe leading to my kitchen sink; and while they were here they installed shut off valves! They are so reliable, fast and polite. Last time they were here was on a Holiday Weekend when a drain pipe from my upstairs bathroom sprung a leak. They responded quickly, fixed the leak, and the price was very reasonable for a holiday weekend. My church has now used them a few times also and they are very pleased with thier work.

Nick and company are as reliable as they come. Always get the job done and show up when they say…read morethey will. They are a 9-5 company, so after-hours charges will apply outside those times, so be aware of large and lengthy jobs with critical timing. In other words, you want it done today and it's after 5? You'll be charged extra. Had this happen once because I needed the job completed that day. It was more than I hoped, but the job was done and tenants were happy to have hot water. Fair is fair and that's how business works. Highly recommend Cropf Bros., Inc for all your plumbing and heating needs.

I'm a week a new AC unit was out in professionally Was able…read moreto get someone out here in hours. 3 men installed

1 star only because I can't give negative stars. Installed an entirely new HVAC system in my (82…read moreyear old) mother-in-laws house at a significant cost, two or three years ago. In the past year it has stopped working, including today when temp are in the single digits. The owner sat silently after I described the situation and said, "I am not sure what you want me to do". I repeatedly asked about getting a rep out from the unit manufacturer to evaluate the problem and the install. No dice, he simply ignored that idea. Then, on top of everything else, after talking over me multiple times, he hung up on me. DO NOT GIVE ANY BUSINESS TO THIS COMPANY. THEY DO NOT DESERVE TO BE IN BUSINESS.

Fantastic work! Joe and his team came out and installed a ceiling fan where there currently was no…read moreelectric running. This included cutting multiple holes in the dry wall, adding switches, and putting in the fan. Quality work was done and perfectly cleaned up. We couldn't be happier with the finished work. Being new to the area, Joe also gave us legit contractor names for other work we needed done. We will definitely be using Radle Electric for more projects soon.

Very helpful and didn't take long at all as they worked quickly. Provided information and made…read moresuggestions for service, very polite and punctual!!! Would highly recommend! Great value for the job too. As first time home owners, we were not sure who to call. So glad we followed their other great reviews