My husband called over a week ago to get an estimate for a non-emergency hot water tank…read morereplacement. He left a message. They never called back. Poor service up front, so we went with Jones Plumbing instead. (See my review of their work.) Poor customer service up front makes me question how responsive they would be during an emergency situation or if there was a problem with the install after the fact.

Can't say enough how great working with Corey Fitzpatrick was. Didn't realize that they missed my…read moremessage and immediately came out to check my air conditioning unit and thermostat. Didn't try to sell us anything that we didn't need and when it is time to upgrade our unit gave us options. Later that night I went to change the thermostat out and had issues due to wiring. Spoke with Corey the next morning and he was booked up for at least a week but walked me through finding the necessary wire to hook it up myself. Will definitely be using and recommending them in the future.

They again have saved the day! I live in an older (70 + years) house and the plumbing has not been…read moreupgraded at all. They came out today to fix a broken pipe leading to my kitchen sink; and while they were here they installed shut off valves! They are so reliable, fast and polite. Last time they were here was on a Holiday Weekend when a drain pipe from my upstairs bathroom sprung a leak. They responded quickly, fixed the leak, and the price was very reasonable for a holiday weekend. My church has now used them a few times also and they are very pleased with thier work.

Nick and company are as reliable as they come. Always get the job done and show up when they say…read morethey will. They are a 9-5 company, so after-hours charges will apply outside those times, so be aware of large and lengthy jobs with critical timing. In other words, you want it done today and it's after 5? You'll be charged extra. Had this happen once because I needed the job completed that day. It was more than I hoped, but the job was done and tenants were happy to have hot water. Fair is fair and that's how business works. Highly recommend Cropf Bros., Inc for all your plumbing and heating needs.

account unit efficiently and with a smile. Tyler is a grea5 asset to Jeff Wilbur Plumbing. Love…read moremy maintenance agreement and the fairness in fees. I HIGHLY recommend Jeff Wilbur Plumbing.

Always great things to say about Jeff Wilbur Plumbing and Heating! They have been taking care of…read moreour home for years! Had a new wood furnace installed DEC 20 and needed it connected to my HVAC. Called Jeff and after a quick inspection, he had a plan a team here very quickly. That wood furnace is a dream and our house is as warm as ever! Jeff, Justin and the team of installers are tops with us! Highly recommended!

Great customer service both during the appointment setting process and the tech that came out…read more Very courteous and was able to diagnose the issue quickly. Would recommend using them if you need a reliable plumber!

I highly recommend this Let It Flow Drains. The service provided was exceptional. The service…read moretechnician was friendly, knowledgeable and completed the work quickly. He repaired my plumbing problem at a reasonable cost. It was a pleasant surprise to do business with an honest and dependable company. Thank you.

I was in need of an HVAC-certified technician to service my heating/AC unit before putting our…read morehouse on the market and Chad Baker Plumbing was recommended by a trusted friend...and boy am I glad they were! Within two hours of my initial phone call, two very friendly, very professional young men showed up at my door and introduced themselves with a handshake. A few minutes later they were in our basement cleaning and replacing parts with a skill that I thought reserved only for much older HVAC experts. The final cost was EXTREMELY fair (to the point that my wife thought I was lying) and they left no trace of dirt, grease or anything else behind. My system has been running so much more efficiently that I regret not calling them sooner. I HIGHLY recommend Chad Baker Plumbing to anyone looking for quality, reliable HVAC service at a great price!

The technicians were very prompt and courteous. They explained the repair process thoroughly, and…read morethey gave us a very fair price, about 2/3 less than Pronto Plumbing. They were respectful and courteous and did a great job!

My oil fired hot water heater which supplements my heat pump was not turning on. I called BNH on a…read moreFriday evening and they were willing to come out that night, but as I was on the phone, my wife called up from the cellar and said it had fired up. I knew it was overdue for routine servicing so I arranged for them to come the following week. They did a better job of servicing than anyone I have ever used before. They put an additive in the oil tank to get rid of impurities; they scraped out the exhaust pipe, they noticed some moisture in a copper pipe leading to the air circulator and removed the insulation and explained that the insulation on that short run of pipe was corroding the pipe and should be left off. They caulked the nuts holding the exhaust flue. NO OTHER SERVICE PEOPLE HAVE DONE ANY OF THOSE THINGS!

I called for help, and was told they didn't want to do any work for me because of the manufacturer…read moreof my equipment. They also made reference to other customers that refused to pay their bill, assuming I was one of them without even knowing who I was. Very unprofessional and rude! I wouldn't even bother making the call.

The water was backing up into my basement when we ran the washing machine. Brian came out within…read more24 hours and had the problem fixed in no time. Brian spent 1 1/2 hours at my house. The charge was very reasonable. Brian was patient with me explaining what was done. I feel much better knowing that if I have any more problems I have a very reliable and honest person to fix it. Maria K

We had a good experience with Brian. He prefaced his visit by clearly stating that he is not an…read moreexterminator or pest control expert. He very patiently checked our sewer lines and drains with a flashlight to confirm that everything was clear. He was able to confirm that the ten Invade Bio Drain gel treatments that we have applied have been successful in clearing the drains of organic matter as far as the flashlight could reach. He was punctual, honest, and did not perform any unnecessary services. He also was able to determine that the source of the infestation issue is likely tied to drainage issues in the backyard, as well as the storm drains in the front of the house. The total for the consultation came to $85.00. We were pleased with this service and will not hesitate to contact Drain Kings for any other plumbing-related services.

Years of solid service, then one maintenance visit, $5k in avoidable damage, and selective silence…read morelater... I used them happily for years on a bi-annual plan with zero issues and would have recommended them without hesitation. That changed after our late-January routine maintenance visit. Shortly after, the AC froze for the first time ever, thawed, and flooded the hallway with significant property damage. A second Central Penn tech came out, flagged restricted return airflow, and recommended adding another return. We got the estimate, requested minor changes for a revised quote - and never received one. During that window of waiting on the quote, the unit froze a second time. Only then did I bring in a 2nd independent licensed HVAC contractor, who discovered the blower fan speed was set incorrectly for the system. Combined with the restricted airflow from the vent being bolted and taped shut, this incorrect and overlooked fan speed was gradually destroying the equipment. Two unit freeze-ups, two Central Penn visits, property damage and two additional visits and repairs from a 2nd contractor left me roughly $5k out of pocket for problems that appear to have started the moment their first tech left in January. * First tech left the filter access door taped and bolted shut, restricting airflow. * Second tech correctly noted the restricted return air but somehow never noticed (or checked) that the blower fan speed was set incorrectly for the system (which one can only assume was correctly set prior to the January visit). At that visit I was given no warning to stop using the unit or any indication that continued operation could cause further damage as every previous visit stated the unit was in correct working order. * When I followed up via email afterwards with a full overview of the situation, they agreed to refund their follow-up visit to the bi-annual maintenance check (which I'm still waiting on the actual money from) I simply asked whether bolting/taping a filter door shut is standard procedure and whether techs routinely verify blower speed. That email has now gone 2+ weeks unanswered. Hard not to read the silence as an unwillingness to acknowledge either issue because of the liability it would create. I'm not asking for perfection. I'm asking that multiple paid maintenance visits catch the obvious things that can destroy an HVAC system, let alone most likely having the techs creating the issues, and that a long-time customer at least get a straight answer when things go sideways. Neither fully happened.

I have used this company for my business 2 times now and I must say they are awesome! From the…read moremoment they answer the phone to the time they finish the work they are amazing. The technicians they send out are always punctual and polite, they give you the information in a way that everyone will understand. Anyone in this area that wants to support a small business this is who you should call!