Mr. Johnny Stagg is very conscientious, dependable professional!…read moreI thought that I had major problems with my electrical panel that was newly installed just last year, kitchen and living room lights were flickering, and finally no electricity in these areas.
Yesterday, on Sunday, nearly all electric companies were closed for business, but I found Stagg Electric LLC who can provide service.
Johnny showed up within 30 minutes, check through the unit and electrical panel, and gave me his findings and recommendations.
Nothing is wrong with my unit panel, but B line inside the panel is not getting electricity. Therefore, it could be either condo building's circuit breaker for my unit or HECO Meter is no good, or combination of both. We talked to building maintenance personnel, but since it was Sunday afternoon, nobody at building office was working. Johnny re-routed other 110V lines to good A-line so I can use all 110V (refrigerator, lights, microwave, TV etc.), so fresh and frozen food won't be spoiled, and I didn't have to suffer that night! (Thank God!) The only things that I couldn't use were dryer, AC, and cooktop (220V).
On next day, first thing in the morning, Johnny talked to building manager, explained him everything over the phone, contact HECO Emergency Service, then him and HECO service man showed up in less than 45 minutes.
They found no problem with HECO Meter, but found electricity flow of the breaker was very unstable (comes and goes), and recommended circuit breaker replacement. Manager agreed, so Johnny went out bought a new breaker, install it, came down to my unit re-wired everything back in place.
For all these since yesterday afternoon, it only took one full day to fix the problem!
I really do appreciate Johnny's knowledge, expertise, and diligently moving onto next and following steps!
I tried two other electric companies before, but Stagg Electric stands out way above them!
Truly recommend his professionalism, honesty, and hard work!