After striking out at Home Depot for the variety of Dusty something or other my brother was looking…read morefor, we gave trusty Pike a try and hit a home run. The biggest win was the service. We were quickly greeted and pointed to the plants that were needs, gathered them up, and added some non GMO purple basil, because why not? The checkout process was quick, they got us boxes for our purchases and we were out! Great job Pike's!!

This is a review for Preston- We pulled up to the Pike 5…read moreminutes from closing, the employees were cleaning up and me and my friends were wondering if we should just leave. Preston was at the front and insisted that we should stay and continue to shop while offering advice and stories- from which trees were the best to how the poinsettia became associated with Christmas. He was glad we had extra purchases and had no qualms with staying a bit after- this man needs a raise because it's not often you find an employee who genuinely seems as delighted with their job as Preston was! We left with more plants and gift cards than we came for!

I bought two sabal palms and the install was smoothe. After two months one died. I did everything I…read morewas supposed to for both trees and one started dying. I tried reaching the Will the owner and no return call or text. He said you a one year guarantee and the winter isn't even here yet and the tree has died.

Order and install was super easy. Getting the guarantee applied to the 1 of 12 trees that died is…read moreimpossible. Would have been 5 stars if the guarantee was honored.

Always helpful. Explained everything if I had a problem. Takes plants back if you have issues with…read moreone. Great inventory

Needed to order an outdoor decoration & the staff was so helpful. Placed my order with ease & the…read moremanager made sure it was in stock @ another store. They called when it arrived. Also the outdoor garden center staff were equally nice & helpful. So many great Christmas greenery.

Amazing place.. always stocked of beautiful flowers, plants and all the accessories .read more

I was thrilled to discover My Secret Garden! The selection here is great and the employees are…read morefriendly and helpful.

Great customer service, very knowledgeable and very sweet - Taylor (who helped me with the…read moreselection of my plants according to my needs) and Vanessa, the cashier. Both were very friendly and very sweet and my little dog Latte loved them as well. This is my first time here. I'll be back again. Thanks.

Stopped by here for the first time to check it out, I am not very educated on plants and such, BUT…read moreemployee named Vanessa was super helpful and is very educated and has good knowledge and tips on plants and how to care for them. This place is very nice and will definitely be coming back!

I think having a negative and rude staff is mandated for all Ace Hardware stores. No difference at…read morethis location. Generally, all we do is walk in, grab what we need, pay, and leave. And yet we get mutters and attitude. I used to think it was because we wore masks, especially during the height of the pandemic, but the attitude still prevalent now. I guess that's the price we pay for convenience.

TLDR: I would strongly recommend not purchasing equipment from this location. This location does…read morenot have the capability to be an authorized Stihl dealer. I expect it's the same with all the high dollar equipment including BGE. I purchased a Stihl RB400 pressure washer in the morning to strip paint off my house, as my old pressure washer wasn't up to the task. I used it for about 20 minutes before all 4 anti vibration mounts sheared off the chassis and the engine and pump fell to the ground. After looking at it, it looks like the mounts were severely over-torqued by Ace during assembly. It was a little frustrating to have that happen to a brand new $850 piece of equipment that's supposed to be top of the line, but whatever, things happen and Stihl has a great warranty right? So I called the store to make a warranty claim, and I was informed they do not have any repair staff on site and would have to ship it to a repair facility. I've owned a lot of Stihl equipment, I've never had an issue with a warranty claim until now. They gave me an estimate of 2 weeks to repair, but since I have a halfway unpainted house now, I told them I just wanted to return it. On the phone they told me no problem and to bring it in. I loaded it up and took it in. When I got there they told me they can't take Stihl returns and I'd have to send it in for repairs. I run all Stihl equipment at my house, and I own a business that runs Stihl equipment in all our crew trucks. I've made plenty of returns and had plenty of warranty claims at other Stihl dealers without ever having a problem. This Ace is either unwilling to help or unable to help, both cases are simply unacceptable. If you'll be purchasing major equipment, purchase somewhere that can stand behind it and make you whole. That's kind of the whole point of paying a premium for Stihl.

Great location close to home…read more Everything we need and more. I mean it's a Home Depot... if they don't have it most likely doesn't exist. Came and got what we needed and then checked out quick... in and out in a flash. Easy peasy lemon squeezie!

If you are considering purchasing an appliance then see Carmen as she is the best. Very…read moreknowledgeable and patient. Give her a raise.