I attempted to return two boxes of Hamilton joint compound, but my request was denied on the…read moregrounds that the product's "lifetime storage" period had expired. There is no expiration date indicated on the packaging, and neither the sales associate nor their manager handled the situation in a professional manner.

Heard good things about Knez, but I think I was working with the wrong person there…read more The contractor came by and was prompt/communicative, friendly. He said he'd have an estimate for me be end of day/next day and left, great! I am trying to decide soon. It's been a few days now, and I checked in with text which led to a really sassy response.. What gives, Dale? We're all busy! Not interested in working with someone who was nice and then had some weird change of heart.

New location and same great service. If you're looking for trim pieces for your home this is the…read moreplace to start. They carry most styles and both in wood and pressboard. When I installed my new front door, I wanted to match the trim to other pieces in the house and without any problems they had it in stock ready to go.

A great place to purchase wood trim for our home…read more I really like the spaciousness of the new shop. The team is always welcoming, super helpful and attentive to what we need. The product is high quality and the only place we go for our home in Dunthorpe., High quality, well versed and extremely helpful..

Good Wood Wood Goods replaces Viridian Wood, now WD Walls, as a source of upcycled wood for…read moreinterior and exterior construction. They have wood homegoods too. They have created a lively wood craft art event community. That includes wood carvers. Good Wood Wood Goods finds sustainable wood sources, mills it at Pioneer, and displays it in stacks in their upstairs warehouse. What I saw were Northwest tree species. They have some crafted furniture and decorative items for sale too. They would be a source for crafting, custom furniture materials, remodeling, shelves, flooring, siding, and building. They have a network. I spoke with the owners and this is their passion. I love their motto, Sustainable is Attainable. Their mission statement says it all https://goodwoodportland.com/about. They are active on the socials. If you need wood, yourself, or for your remodeler, contractor, builder, or crafters you know, stop by and see what they have, and keep an eye on new arrivals. If you have an interest in wood crafts, stop by to their events.

Colin at this location is super helpful! What a neat store and experience. The atmosphere almost…read morefeels like a museum as you walk through it. I hope this location and its owners know how much value a knowledgeable, helpful, and friendly employee like Colin adds to customers shopping experience. Not to mention bringing back repeat business! Thanks Colin!

I love that this store exists. They've been around Portland for almost 50 years. They are a salvage…read morestore specializing in hardware, lighting, and plumbing from 1860 to 1960. Really, I see two use cases for the store: 1. If something breaks in your old house, you can bring it in to show to them and see if they have a replacement. 2. If you have time to kill and want to get lost, you can wander around their giant maze of a store, looking at stuff. I'm not sure the store is organized enough to be useful for large projects. For example, if you wanted to get a full set of cabinet knobs, or multiple windows, you may or may not be able to find matching ones of them all. But if you want one of each to replace your current ones, sure! That said, staff has always been great. They do their best to help and know the store better than anyone. So if you're looking for something specific, it's worth it to ask. You can email in with pictures and they can look around for you. They accept returns for two weeks which is great because sometimes, no matter how many times you measured, what you got doesn't fit. Some of the descriptions on their website that really ring true: "we are mostly just a wacky junk store" "it may take many days to take a good rummage around" "we offer assorted collectibles, trinkets, whatnots, and whoziwhatsits" And be sure to look out for hippos of all kinds distributed through the store! Maybe a fun scavenger hunt for kiddos?

Service, service, service!…read more Why shop local? Knowledgeable, friendly, escorting, smiley, sleuth-like service till your question is answered. Find it at ACE. When folks say it is cheaper at the big box corporations ~ for the most part everything needed is usually found here and a closer drive. The local neighborhood community relationship is what keeps us coming back here. Something different when the staff call you by name and say see ya next time. This place gives better service than most restaurants and do not expect a tip!

I bet it's a blast to work here. The man at the register was talking excessively to customers to…read morethe point of them trying to walk away, looking very uncomfortable. I placed a pick up order from online and the cashier called the pick up order to be brought forward. The customer service and cashier argued back and forth about whether or not I even placed the order or was at the right store. I confirmed the information through the cashier while he was quite literally hacking up a lung. I can only assume how condescending the customer service people were with how the cashier was also sour to me. Eventually someone else came up to take the line and told me I could go back and they'd fulfill my order. Dumb and dummer were trying to redirect me to purchase a different bag of salt even though I'd already paid for what I wasn't getting. The system ace hardware was pretty stupid and this review isn't about how they couldn't fulfill my order, I don't blame the customer service people for the mix up because that was out of their control. The customer service employees (several. Very braindead expressions) just shrugged and said the only thing to do was cancel the order through my phone. Thank you for reading this novel of a review. Probably a sitcom working there and free entertainment to shoppers. Expect no service. A man was also waiting (from the time I arrived in the store until a little before I left) for a case to be unlocked. Surprising it took so long to help the man considering the group of 19 year old alternative kids in the back.

One of the best dewalt selections around! I know you aleady have 50 batteries and 20 plus charges…read more So now you want to buy a bare tool. Just the freaking tool! Not the stupid case, no charger, and for gods sake, NO MORE BATTERIES. ACME is the place. During their last dewalt sale I picked up a mini dewalt shop vac (sells as a kit at the box store for 200 bucks) for 79.00. Yup, not kidding! If your not looking for tools ACME also has a good selection of bulk drill bits and screws.

I bought a Proto tool backpack from here. After 6 months of light use the strap tore off from its…read morestitches on the bottom. Neither Acme or the manufacturer were willing to replace the obviously defective backpack. A fine place to get material from, but no support for the things they sell that are defective. I will be buying tools and bags from Platt from now on.

Our cabinet contractor recommended that we connect with Cheryl Boss for guidance on our kitchen…read morecabinet knob and pull hardware and sinks. The options & selections were great & to be honest a bit overwhelming but as per the recommendation, Cheryl was great. She interviewed us for what we were after, helped us narrow our selections and giving us options to meet our needs for budget and timeline & we love the results. Thanks to NBH & Cheryl Boss for the support.

Awesome supplier in town. Amazing customer service…read more Highly recommend... Slides, hinges, pulls, knobs don't go anywhere else...