Loved our experience here. My timid 4 year old got her hair washed at the sink for the first time,…read moreblow dried and had sparkle strands applied. Also had a baby's 1st haircut for my 20 month old and staff was so good and patient with them. Such a cute little kids salon, with a play area, will definitely be back.

Absolutely horrible customer service. We arrived THREE MINUTES after our scheduled appointment time…read morebecause there was a car accident down the street that delayed us. Despite explaining what happened, they refused to see my son. Three minutes. What made the experience even worse was how rude and completely lacking in compassion the staff were about it. This is a salon specifically designed for CHILDREN. My son was there expecting to get his haircut, and instead we were turned away over being three minutes late. He became extremely upset and started crying. I understand businesses need policies and schedules, but there is a huge difference between someone showing up significantly late and a parent arriving THREE MINUTES after an appointment because of an accident immediately down the road. A children's salon, of all places, should understand that things happen when families are trying to get young children to appointments. The way this was handled was unnecessarily rigid, rude, and upsetting. There was absolutely no effort to show kindness, understanding, or even attempt to find a reasonable solution. Watching my son cry over something that could have been handled with a little basic compassion was incredibly disappointing. We will never return to Sit Still Kids Salon after this experience, and I would not recommend this location to other parents. If being three minutes late due to circumstances completely outside your control is enough for them to refuse your child's appointment, parents should know that before booking

So my wife and came in today for my sons haircut which we made an appointment for today at 4 clock…read more. So we get there and right off the bat she has an attitude and tells us to wait outside . Ok !!! So then she finishes with the other customer and we come in and she ask that our 2 year old has a mask in at all times how do u expect for a 2 yr old to keep it on at all times during a haircut and stay still at the same time while getting a haircut . She was very unhelpful and unprofessional. We left and came to cookie cutters where wow what an awesome customer satisfaction and service with out all that crap about a mask on a 2 year old . Never coming back or suggesting this spot to anyone else .

Came here today for a hair cut for my son who has sensory processing disorder and was very thankful…read more to have Dardie as our stylist. My son can be shy around new people and it's stressful for him & I when it's time for a hair cut which is about every three weeks. She was extremely patient and Kind making him feel very comfortable. I will be back here again for his haircut needs. They have little tv's , game counsels and a cute waiting area to keep kids entertained.,They also great variety of products and merchandise available as well from Bows, combs, and imagnext toys score !!!

I love this place!!! Such a cute and fun place for girls of all ages to enjoy some pampering.read more

Since this company is having a go fund me to keep their doors open, I figured I would leave a…read morereview. My experience was over a year ago, but I did not go back. The lady who provided my daughter's first hair cut left us with an uneven cut. I had whatever package for first haircut booked. I didn't want the certificate of a first haircut, and I didn't want to take a chunk of my kids hair home. When checking out the stylist made this known to the owner who was checking us out, and when my kid asked for a lollipop she was told that we didn't buy that package to include the treat and we couldn't get it. Also I remember not being welcomed in, there was also a camp of sorts going on without much for the kids to do. I haven't been back since due to the poor cut, poor customer service and less than great representation from their owner. And the go fund me email gave me the ick

Absolutely horrible hair cut for our toddler that only need a simple "trim" the day before a family…read morephotoshoot. Unprofessional, unprepared, and lack the basic skills to cut the simplest hair cut. DO NOT GO HERE.

Two stars instead of one because the place is cute and clean and my 2 year old daughter felt…read morecomfortable with Valerie cutting her hair. As for the haircut itself, 1 star. I asked for a small trim to even up her never-been-cut before hair. Valerie asked if I was ok with layers? I said a few long layers but I wanted to keep the length (my daughters hair is thin and super straight, this is obvious to an untrained eye). Valerie proceeded to give her short layers and left the longest part untouched, creating a mullet and stringy tail. I left feeling physically sick. My daughters first ever haircut went terribly and I had to recut it later that night at home to cut the length off and give her a bob. I was never intending her to have a bob I really hate to be the first to review this business with a negative experience but also don't want your child to walk away with such a bad cut.

I've been having my hair cut and colored by Amy for 12 years now, and wouldnt go anywhere else. I…read morefollowed her to Phoenix from her original Gilbert location even though I lived in Mesa and now that I live in Litchfield Park I still drive the extra miles. She's just that good. I am 75 years old but don't want an old lady hairstyle and she's just the one to keep me "current". Love her!

Amy is great, so easy to chat with and technically good at assessing what your hair might need.read more

Came in because these kids were looking a mess. Finally have been privileged to allow my good…read morefriend Mitch to cuts my boys hair! He was amazing and you can see it in the kids cut how much more confident they felt leaving the shop. Clean, precise, perfection. Only the best and the best at transformation cuts.

Most clean and consistent barber you'll find in the valley, friendly environment all around. 10/10read more

Heather put us at ease in less than an hour! She arrived 45 minutes after I contacted her. Her…read moreprice is very reasonable. I highly recommend her.

Heather is amazing! I called her in a panic first thing in the morning and she was at our house…read morewithin 20 minutes! I have lots of VERY thick, curly hair so I knew I needed an expert. She spent 1.5 hours checking me and 3 other members of my family. The best part was the education on how to keep us and the house clean. Heather is kind and patient, even with my millions of questions. She was very affordable- the peace of mind was well worth the $220! My only regret is not calling her sooner! Update: Heather is a true angel! She combed my hair an additional 3 times because it was so hard for me to do my crazy hair on my own. She also helped me identify if what I saw were nits or not. I honestly would not have been able to get through this ordeal without her and I will be forever grateful!

Reasonable pricing ($8 for lip), nice staff, clean, very efficient. Nazanin was terrific!read more

Unfortunately, this was not a good experience. The color I asked for was not achieved, and the…read morehaircut was nothing like what I requested. I asked for long layers, but my hair ended up uneven and all over the place. Almost a year later, my hair still hasn't grown the same, which has been extremely frustrating. It felt like my requests weren't really listened to and the work was done carelessly. I regret coming here and wouldn't recommend this salon based on my experience.

Ivan is amazing!! He fixed my daughter's botched bangs from another hair stylist after hours and…read moreeven refused payment for it. I walked into Vertigo earlier today because my daughter's bangs had just been butchered by the person who has done a great job on my hair for years. My daughter specifically asked for "V bangs" and my person said they could do it after seeing a photo of the look I sent them days ago. The end result was awful and my daughter was devastated. She starts school on Monday and was sick at the thought of the first day. I paid for the cut plus a small tip to save face and left. Vertigo was the second salon I walked into and Ivan immediately greeted me even though he was washing a client's hair. I told him what had just happened and all but begged for his help. He asked if my daughter was with me so I grabbed her from the car and Ivan seemed genuinely shocked at the poor quality. He asked if we could come back at 4pm so we did. I now see that he closes at 3pm on Saturdays so this was an absolute courtesy. He fixed them as best he could and made my daughter feel 10x better about starting school. Ivan gave her his card and told her to come back in 3 weeks and he'd fix them again. When I tried to pay he refused payment and said he just wanted to help. WOW! Ivan is an absolute angel and now has 2 new loyal clients. I will recommend him to anyone just based off of this initial interaction and am already looking forward to my first visit with him.

I am disappointed that Ive suffered traumatic hair loss. Ive lost half of my head of hair here at…read moreVertigo. Ive asked for a refund and been denied. I had a 3 year business relationship/friendship with Jonathan the owner now for over 3 years. My first experience with overprocessed hair loss was with his stylist named Chris who works on the weekends. He was new to Vertigo leaving his previous salon and bringing me with him. After Chris destroyed my hair and refused a $200 refund himself, Johnathan offered to correct my hair to compensate. Weve been recovering my hair these past few years. Until this Feb I noticed some loss, but I continued trusting him. Then in April I returned. I was shocked when he was walking me to rinse in thd sink he stated (while processing the lightener for my hair) " lets not leave it on that long this time". Which I hadnt even been told thats what happened "last time" in Feb. Now here I was in April when he said that. I was devastated when I discovered HOW MUCH hair was lost over a holiday attending an event, I attempted to style my hair and I noticed the breakage with small pieces sticking out all around my scalp that had been broke off and lost from Feb and now April. There was absolutely no communication whatsoever from Jonathan and I couldn't understand why. Why couldnt he either say hey "I think this is a bad idea",or "I want you to know there was significant hair loss, I apologize heres your money back and if you wish we can come up with a repair plan". I would have jumped at the chance valuing his honesty and genuine remorse, in a heartbeat. Instead Ive been forced to discover this by myself on the night of an event. Its horrible to endure this by the hands and person you trusted. Ive sent multiple messages to him just asking for a refund attempting to move on even without any explanation, apology, or accountability. The first damage in Feb was $200, and again in April $200, but Ive been willing to take half. He refuses to respond to me or my Zelle requests which tells me hes blocked me or is just hoping Ill go away. Its ironic that Chris brought me to Vertigo and damaged my hair, and he also refused me a $200 dollar refund. Now Ive left Vertigo with half the hair I had, and refused a $200 refund again. Im posting this so that others do not have to suffer the experience the same as I did. And that the awareness of this may be spoken for and heard.