Arthur was an amazing stylist and walked me through every step to ensure my hair remained healthy. I came in and he was so nice despite the state of my hair- I g a color remover and cut both of which were amazing. the place was clean and nice and Arthur was great conversation (as well as the woman at the front desk). read more

Finished another amazing week working at JCPenney salon at PV! , I cannot express how fun and knowledgeable this team is. We offer a little bit of everything here. It's worth booking an appointment. Every day is a great vibe at the salon. Hair skin and nails. Offered here. Find a stylist that works for you! read more

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I'm sad to say, I was not happy with my hair cut. it's been quite some time since I had a haircut so my hair was down to low back. I brought in a video of what I wanted and left with a Dora the explorer haircut. my hair is now above my bra line now and not even close to what I asked for . I should have just went to Great clips for half the price and I'm sure would have got the same hair cut!! ‍ disappointed. Now I have to wait for it to grow out again and will be living in a ponytail. I will say that the hair stylist was nice and friendly. But just came up short on what I asked for!! read more

Listen up kids, this is not your grandma's salon. I have NEVER left a salon so happy with the results. EVER. And I've spent thousands of dollars at expensive salons. Gavin is a ROCKSTAR! He took the time to explain hair colors to me and made sure I was involved in the process. He was funny, kind, and a fabulous stylist! I would absolutely refer my friends to this salon. It's clean, I met the manager....also awesome! This is the first review I've left on Yelp that wasn't negative.....I had to share it....this salon is really worth every penney (get it?!). Thanks Gavin! I'll be back! read more

Poor Marianne didn't see me coming. I specifically called and asked someone that could do African American hair. You could tell it was outside of her comfort zone, but she did great for what I needed it for. I got a silk press and she got it straighter than I would have at home. So props to her for hanging in there! read more

JC Penney Salon - Hair Stylists Near Me - Phoenix, Arizona

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I love my hair!!! Thank you so much Gavin!!!! You are the best!!! Great atmosphere. Went in for just a hair cut then ended up wanting a color and Gavin was so wonderful and was able to get it done!!! read more

JC Penney Salon - Wonder red/purple - Hair Stylists Near Me - Phoenix, Arizona

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I was extremely upset with the service I received try to make an appt. with Christine at PV Location AZ. 6/28 I scheduled an appt. online for 6/28 then realized I had a repair man coming that day. Called to rebook abs was told she nothing available until 7/5 so I went a head and booked. Went online found an appt. on 6/30 for 2 45. Canceled 7/5 appt. and scheduled for 6/30. However works not take my color with it! So called talked to the manager and she had me speak to Christine as she requested. Christine claimed she would be able to fit both services with 2 45 appt. Was my understanding she was canceling 7/5 appt. and rebooting this appt. For 2 45 for both services. She then told me her price was $160 and online booking clearly stated $120. She insisted price to be $160! Okay then Sunday 6/29 Christine had someone else else call and stated she wanted me to keep the 7/5 appt. and cancel for 6/30. I claimed I needed before 7/5 and she indicated no go. I had her cancel all appts. ThenvI looked online to verify all this was now correct. She now had me booked for 3 45 on the 30th.I canceled online. This is very rude, unprofessional and disturbing! I Iive right across the street and was referred there! These employees for no regard for how much time I spent booking this appt, quoted price. I shop here all th time! I even buy my shampoo at this location! Shari 503-560-0583 read more

Asked for my layers to be trimmed and my hair was so bad I had to chop it off I've never had my hair this badly butchered the manager never called me back either do not recommend ruined my hair they just hire anyone apparently read more

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I had a great experience at the salon today. Shanta at the desk was lovely and professional. Jo did my hair. If you explain what you want done, she not only listens but follows thru. If you don't want your bangs cut she doesn't go and cut an inch or two off. She is adorable with an Irish brogue. She is an expert at doing hair in my opinion. I will be going to her from now on. read more

Wonderful, Awesome Experience at JCPenney Salon this Week! First, Esthetician Joanna, once again delivered an AWESOME facial experience: skin analysis, consultation, mask, hydration, cleaning, warm towels, exfoliation and best of all, a relaxing massage of my face, shoulders, arms, hands, feet and legs! Next, Hair Stylist, Gene, asked about my daily hair routine, the "look" I wanted, offered suggestions, summarized what we decided, explained the products he planned to use, then colored, cut and styled my hair to perfection! Best of all: the scalp massage he gave me was splendid! Thanks to Karen G., check-out was easy and fun! She carefully explained each charge and introduced me to JCPenney Rewards which enabled me to shop the salon's extensive hair and beauty products right there in the salon! My suggestion: Treat yourself to an awesome JCPenney Salon experience, you will be delighted! I can't WAIT until my next visit! read more

Jo Needles is incredible!! She gave me one of the best haircuts I've ever had. Not to mention, she's incredibly warm and kind; she listened to exactly what I wanted and executed perfectly. I will follow her anywhere. Thank you so much, Jo! read more

Had an amazing experience with Lydia. We came in for the first time and she took care of my hair. She is a very skilled stylist who is passionate about her work. Thank you so much for the awesome experience. Highly recommend her. read more

I want sing praises to Tyler at the JC Pennys salon in the Paradise Valley Mall. She was amazing! I woke up this morning and for the first time ever I just googled hair salons- and hoped I could get in somewhere today. (My usual stylist is 2 weeks wait) So, I went in with no referral, just a random shot in the dark. And Wow. Her pace was perfect, quick but not hurried, "skilled" would be my word. Her hands have finesse. I watched as she performed my full head highlight weave as she took the thinnest amount of hair, in order to correct the chunks my other stylist usually leaves. I asked for a shade lighter than what I walked in with, a bit of long layers and for her to give me some beach curl look. She nailed it on every point. Gave me a hair mask to thicken and correct the cuticle frizz, took her time blow drying, then as she curled, she showed me how to curl my hair in order to achieve the beautiful look she gave me. It was a shot in the dark and I hit the bullseye. Tyler is my new stylist!!!! The staff is great and today was a fun day! Plus they have the best deals on products as well. read more

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Since moving here from Oklahoma, I had not really found a hair salon that I was 100% comfortable entrusting my ethnic hair to. I had gone to the JC Penney hair salon in Oklahoma and decided to call up the one in Longview, WA at the Three Rivers Mall. I was very pleasantly surprised. Carlena did my hair and even though she probably wasn't prepared for the coarseness or length of my hair she took her time and did a fantastic job. She explained to me what products she was using so I could use those products myself if I wanted to; however, I'd much rather have her do it for me since she did such a great job, and it was reasonably priced. This will definitely be my salon from now on. read more

Lydia did an amazing job. My hair was brunette and Lydia turned it into lovely ashy blonde in no time. Typically other hair stylist require 2-3 visits to get this blonde but not Lydia. She is passionate about what she does and she does it so well. I'll definitely be back, one happy and satisfied customer. Thanks Lydia read more

The salon definitely needs more life as right now, one goes inside a creepy side gate and there seems to be no wow factor to it. They do a pretty good job on the hair and would definitely go back as it takes time to know your hair. They do not honor coupons here that Pennies offers and could create a more modern and cleaner environment. read more

I had someone random bleach my hair and pretty much thought I'd have to shave all my hair off. I've been to JCP salon before and told myself I'd never go back but once I got in a panic of no salons being open Sunday I saw Jcp Salon was open and told myself "well let me look at the reviews". I saw a ton about a China and immediate she got me in within 20 minutes! Once I got there (nervously) she didn't lecture me like almost every stylist does and she told me my options and she fixed it my hair Without having to shave it off!! She have me a balayage and toned it and we trimmed it up from a past hair stylist who had zero idea what he was doing!! I'm so happy about my hair and have been wanting this hair color for years!!! Thanks China!! I gained a stylist I'll always go to now! Seriously try her out girls and guys!! read more

My stylist was great as usual, but this salon is a DUMP!!! The front counter people are terrible, and the whole place has a basement/abandoned attic feel. The walls are sad and plain, with the occasional super-faded oversized photograph of an ugly and dated style. read more

I have been hesitant to get my hair done ever since I moved up to Phoenix, but it was in desperate need of some TLC. I made an appointment with China to get my hair balyaged. It has always been a struggle to find stylists that do long hair well. China did a fantastic job. I love it. Just the right amount ot blonde and she was able to keep most of the length. She is great at what she does, she is willing to give her opinion and listen to your own. Awesome experience and talent!! read more

JC Penney Salon - Hair Stylists Near Me - Phoenix, Arizona

Best hair experience ever. Angela Taua is my new hair dresser. I'd recommend her to anyone. I had a full foil highlight and my hair turned out superb. Thank you again Angela read more

I have been going to the Salon for 3 years. My stylist Abby M is a great person and extremely talented. The service is great. I have never waited. The people at the reception area are very courteous and kind. A nice touch is that they text you to remind you of your appointment and confirm you with a call as well. I highly recommended them! read more

My daughter had her hair cut by MaryAnn, worst experience ever. If rude was part of the service, she certainly delivered. She made remarks about her hair that were not professional at all. My daughter has thick hair and I guess it was not something this hairdresser knew how to handle. We will not go back, and I certainly will not recommend this salon. read more

Nail polish was old she told me but should be okay well my gel polished chipped in two days and then it all came off in a week not good at all They did however refund my 33.00 dollars and offer to fix them so I just took the 33.00 so that was nice of them at least Manicurist was very sweet to read more

I picked up a couple things and liked the store ... until it was time to pay. Walked the entire second floor and no cashiers. Walked almost the entire first floor to wait in a long line. Almost left read more

I can't speak for the hair stylists, but the nail salon is terrible. I went once and got gel nails; they began chipping within a week. I had made a follow-up appointment the day I got my nails done, for Saturday 14 April. I called to cancel because I had an injury and couldn't make it. DIscovered that not only did the nail tech no longer work there, but no one had bothered to call me to reschedule or even inform me. The person who took my call didn't seem too concerned about it. If this is your idea of customer service, then you don't understand the concept. read more

I love getting my hair done at JcPenny's! Veronica is amazing. I have been seeing her for about 2 years. She is patient and gives you advice on hair styles and hair cuts. Last month I wanted to cut my hair completely off. She didn't talk me out of it. She helped me pick out a hair style and did the cut. I always feel like I am priority when I am in her chair. I love her smile and her beauty! read more

China has done my color twice. Both times, i have received compliments on the color from random people that told me they were hair stylists. Just love China and how my hair looks after I see her. Can't wait for my next appointment next week! read more

I started getting my hair done here almost two years ago by the wonderful Veronica. She always takes her time with my hair to makes it look healthy and beautiful. She's also very accommodating and fits me into her schedule, even if it is short notice. I love her work and she's the nicest person as well. Will continue to come back to this salon! read more

I went to see China hair designer who is magnificent she does an outstanding job ! Great for color correction and style I give her a 5 Star

Lisa G. Did my hair cut and absolutely loved it !! I got face frame and layer all around and looks beautiful got so many compliments on it ! I would recommend her read more

I had Connie cut my hair and I absolutely loved it! She knew what I wanted right from the start. She even made some suggestions which I loved. She was sweet and made the whole experience fun. read more

Veronica has certainly earned her stars and now she will be songbook her hair magic as her new business Veronica & Co. Her new salon is at 4716 E Thunderbird. Suite 129. Phoenix. Inside the salon suites. read more

Veronica Peraza is the most talented stylist in the valley! You will not be disappointed. If you choose to simply walk into this Penney's, you are doing yourself a disservice. Call in advance for time with Veronica and you will be happy that you did!!! read more

I LOVE MICHELLE!!! I've followed her for what feels like a decade now. She left her former salon and sent me a postcard informing me that she'd be at JC Penney's. Thank God! She does the BEST LAYERS in my long hair. She's gifted at color, too. I've never had a perm or blowout so I can't review on that. She's sweet, funny, personable, and listens to what you want. But most of all she's GREAT AT WHAT SHE DOES and doesn't charge an astronomical fee. Sure it's inside a Penney's and in my (snobby) opinion is in desperate need of a facelift, but overall they have a decent supply of comparably priced haircare products, nail polish (high end and lower), etc. The receptionists are always friendly. ASK FOR MICHELLE!!! read more

My daughter had her hair done and she was impressed! So I had a haircut by Kimberly Savage (master stylist) and she was great!! Didn't yap on and on about her life and drama!! We talked about me, my daughter, family, and anything else I brought up. Great haircut by a great person!! read more

My grandmother has been in town for the Winter and likes Penny's. I have to say I would give this place one star if not for Valentino, he does a good job. My issue with this place is the front desk staff. I have never seen anything like it. They get the appointment completely wrong or change the appt. on us last minute every single time. Just yesterday they called to change her appt. from 11:45AM to 1PM due to "a timing conflict." They also claimed we had a scheduled a standing Tuesday appointment through June, which makes no sense because she is leaving in March. They are just so unorganized and all around nightmare customer service, I would not recommend this salon to anyone especially for the price, $35-50 for a haircut. read more

Marianne Primeau does a great job on both cuts and colors. She has an incredible eye for detail and styling, and she is always very conscientious to be sure you look great leaving the salon. Highly recommend her. read more

First time being here. I was a walk-in and Allie managed to squeeze me in. She was cool. Very friendly service and staff. She gave me the option of washing my hair or not....which I usually don't have that option. Loved my cut. read more

After having my hair cut at Dolce Salon a few times and not being impressed I decided to give Veronica a try. Glad I did! Veronica actually listens to you and what you want. Veronica takes her times and is honest with you. She is always happy and you can tell that she genuinely enjoys what she does. I have never waited for her and she is always able to accommodate me. I found my hair stylist! read more

Signed up online for a JC Penney Salon at PV mall haircut, all confirmed headed over only to find out that Rosa doesnt bother to check her schedule. I had confirmed this appointment two days prior so no excuse there. They said I had to wait as if I was just a walk in. Whats the point on online convenience if they wont bother. Save yourselves the trouble and go somewhere else or better yet dont sign up online with Rosa because she wont bother to check her schedule for you! read more