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    Cast Salon and Spa

    4.6 (107 reviews)
    Closed 10:00 am - 6:00 pm

    By appointment only

    Updated 3 months ago

    Services - Cast Salon and Spa

    Applying hair extensions

    Bridal hair services

    Color only

    Cast Salon and Spa Photos

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    Recommended Reviews - Cast Salon and Spa

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    Reviews With Photos

    The "fixed" hair

    Pros: pretty salon, nice location, kind staff, tries to fix mistakes Cons: gaslights, expensive, doesn't give correct color/services, veryyyy long service I went yesterday just to touch up my brown hair since it was grown out. I showed pictures of my hair to the stylist and explained I had been getting my hair glossed every other month to that color. She convinced me I should dye it instead and get it toned. I trusted her since she was the stylist and she dyed my hair black when I had shown a picture of warm brown. :( Then when she began to dry my hair I was obviously shocked and was like this is alot darker than the color we had discussed... and she explained "no your hair is still drying" (gaslight 1x). Then when it was very obvious my hair was then dried, she then said "it's bad lighting, it's the correct color in other lighting" (gaslight 2x), then when it was obvious no matter what lighting the color was very wrong she decided to blame ME, she then said "your hair takes up dye a lot easier than most people's so your hair is a little odd" (gaslight 3x). Which also this is incorrect because she dyed my clip in extensions the same color lol. After gaslighting me 3x she continues on the appointment acting like it's ending soon instead of trying to fix my hair. I then tell her I'm going to the restroom so that I can go talk to the front without making a scene. When I showed the front my inspiration picture, the woman looked SHOCKED. She was like "oh maybe let's go outside and take pictures in natural light it'll be better" Then when she took pictures outside it was still black. And she acknowledged that it was black. So then the front desk woman went to the stylist explaining she needed to try and fix this (how come the stylist needed me to escalate the situation to even fix it). The front desk woman also told me she got me and that I was covered. In my head I was like okay maybe they'll fix it and at least it's comped now since she said I'm covered. They try SO hard to fix it, dye remover, clarifying shampoo, my 1.5hr appointment is now turning into a painful 5 hour appointment. I had to cancel everything else that day just to let the stylist ATTEMPT to fix my hair that she ruined. Then at the end of the 5 hours, my hair then reassembled brown again, not the color I had asked for at all, but I was happy it wasn't black anymore. I could also tell they were not going to be able to lift the color anymore and that this was as close as it'd get. The front desk woman then came over and was like "oh good!! Your hair isn't black anymore!! It's actually brown!" Girl.... Then she leads me to the front, and the same woman who told me I was covered asked how I would like to pay for the $150 appointment, I guess they decided to revoke me being covered since my hair reassembled brown. I've been getting my hair dyed darker brown for over a year now and other salons have never had an issue nor charged this much. Please be cautious when using this salon so you don't have to experience what I did. Attached are the pictures I asked for, picture of my black hair, then picture of me with my now very very dark brown hair.

    AFTER
    Catherine F.

    Elda did a FABULOUS job with my cut and color. That was genuinely the first time I have ever walked out of a salon 100% happy. When I first sat down I told Elda my general goals, concerns, and showed her some inspo photos. Then (in a very kind way) she explained why she didn't think my inspo photos would bring me toward my goals, gave me some alternative options, and told me why the other options would also suit my face shape and skin tone better. She patiently fielded my questions and walked me through what that final result would look like. And... she was absolutely right, it looks AMAZING - What an angel. if you're a girl that's open to feedback, or isn't quite sure what would look best on you, then I would HIGHLY recommend Elda. Thank you Elda!!

    Balayage and fresh layers!
    Leslie F.

    Holly does amazing work!!! She listens and asks a lot of questions to make sure that she and I have the same same hair vision. She's a true artist with color, takes her time and does the most fine and beautiful babylights I've ever had. I highly recommend her for both color and meticulous haircuts! The salon itself is beautiful, classy and relaxing. I'm looking forward to my next appointment!

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    I like the service I got there, the atmosphere is nice and Rocky did a great job , listened what I want and did it well

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    Page 1 of 3

    Ask the Community - Cast Salon and Spa

    Review Highlights - Cast Salon and Spa

    I found Jamie and Holly while at my daughter's ortho appointment nearby on High Street several years back.

    Mentioned in 21 reviews

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