the nail techs at this salon are incredible. brought some friends here to get our nails done before…read morea festival two weeks ago and they absolutely nailed the designs! (pun intended) today the retention on mine is 100% no chips no lifting i'm STOKED! it was also my birthday so i splurged on my design so i am extra happy that they're still holding strong. i wish i could keep this set forever! thank you!!! highly recommend!

I chose this salon expecting a professional experience. When a business advertises licensed…read moreprofessionals and charges premium prices, I expect professional-quality work. Unfortunately, this appointment fell well below that standard. I was originally quoted $80 for a Gel-X set, but once I arrived I was told there would be an additional $10 charge just to remove my existing Gel-X. From there, nearly every option came with another surcharge. Glitter was an additional charge, and placing the glitter at the base of the nail instead of the tip increased the price even further. The pricing structure felt confusing and constantly changing, making it difficult to know what the final cost would be. After hearing the additional charges, I decided against getting a new set and paid $45 for a manicure after the Gel-X removal. For $45, I expected my natural nails to leave looking polished and professionally finished. Instead, I left with: * Jagged, uneven nail edges that were not properly filed * Visible product residue still left on multiple nails * Uneven nail surfaces * Dry, unfinished cuticles * Nails that looked incomplete rather than professionally manicured I took photos immediately after leaving because I couldn't believe this was the finished result. The service itself was also disappointing. My technician, Annie, repeatedly stopped working on my nails to answer phone calls and attend to other matters. The appointment felt interrupted and rushed instead of relaxing. A manicure should feel calm and focused. This did not. The salon also raised concerns for me. The supply/storage area visible to customers was cluttered and disorganized, and I observed nail files being reused, which made me question the sanitation standards. Even checkout was frustrating. I wanted to leave a tip for the technician who performed my pedicure because she did a nice job, but the payment process made it difficult to direct the gratuity to the correct person. The biggest disappointment is that none of these issues should exist regardless of the price. Whether a manicure costs $25 or $45, customers should leave with nails that are smoothly filed, free of leftover product, and professionally finished. Those are basic expectations--not luxury extras. I left feeling disappointed, overcharged, and with nails that I could have filed more carefully at home myself. Unfortunately, based on my experience, I cannot recommend this salon.

Don't go here!!…read more Warning to future customers: I had a terrible experience here. I came in for a lip wax and they ended up lifting the skin on my upper lip, leaving it red, raw, and painful. When I told them, no one apologized, showed concern, or offered a refund or any help. The manager was there the whole time and didn't say a single word. On top of that, the service was completely unsanitary. I watched the technician blow on the wax stick to cool it down, right next to her mouth, before applying it to my face. That's disgusting and unsafe. The staff were also extremely rude, talking amongst themselves and clearly not caring about the customers. It was hot and uncomfortable inside, and even though multiple people complained, the manager wouldn't turn on the AC. To make it worse, they kept changing the price--from $39 to $28 to $29--which felt shady. I regret going here and wish I could take it back. I will never return, and I wouldn't recommend this place to anyone who values cleanliness, professionalism, or basic respect. The manager didn't want to refund me.

I love this nail shop and only go there for my eyebrows I don't trust anyone else I've tried other…read moreplaces since I live in Burbank now but still prefer to go there only

I've been consistently coming to Friendly Nails for the last few years. I usually call first thing…read morein the morning to check their availability for the same day & if it's too busy I'll ask to book an appointment for the next day or future date. All of the nail techs are great! I request for Cici when I want to do cat-eye or more simple gel manicures. If I want more artsy designs, I'll usually request for Ella or Karen. Gel manis are still $45, with full cat-eye adding an additional $15. Hand drawn art design nails may add between $4-6 per nail, depending on the design; while if you're okay with stickers, it may be $2-3/each. More intricate nail designs will require more time & cost more depending on what it is -- so I would inform them if this is something you want to do so they can allot the right amount of time for your booking. I typically spend about 1.5-2 hours to get my nails done (including removing the previous months' nails, nail trimming, shaping, cuticles, etc.) As stated before: Easy parking in the First St. structure behind the shop. Restroom available in the back of the store & always clean. They also do have bottled water, if needed.

Been here about 5 times. Overall it's a good value, they do a pretty good job with regular polish…read morepedicure. I will say...It's not consistent though. Depends on who you get. I've had probably 3/5 pedicures that I liked. They have a loyalty program and being that I came so many times and tipped generously they never offered it to me. Disappointed in that. The staff is nice and I might come back because of location and value but for a regular pedicure service it's lacking a bit. Cost: 5/5 Service:3/5 Color selection: 4/5

Andrew is amazing. I only came in for a pedi and I almost never get my nails done. In the few times…read moreI have, my experience here has been the best out of the bunch. He is so considerate, nice, and really tried to make a welcoming and comfortable environment. Also looking at his IG, he is SO talented. Absolutely recommend! He deserves all of these 5 star reviews.

I booked with Trulycure when I was on a hiatus with my regular nail place. I did show up a few…read moreminutes early to my appointment since it was my first time and I also wasn't sure how parking was. My appointment time came and the salon was still closed (I just want to note that my appointment time was 30 minutes after their opening time) and I was waiting outside, unsure if I should just leave or wait. I ended up messaging Trulycure for an update and didn't get an answer. A lady showed up about 5-10 minutes later to open the door, asked if I needed a pedicure and then to sit down on one of the chairs. Now the chairs were really nice, but did not have a built in spa. She had to bring over a tub of water. I wasn't asked which pedicure service I want (I later saw there were multiple options on their menu) and asked me what color I wanted. Andrew had walked in while I was getting my pedicure done. He worked on removing my old set of gelx that I got done elsewhere and put a new set (he did an excellent job at this). I opted for a cat eye effect on my nails since he mentioned there is a promotion at the time. I thought Trulycure is somewhere I want to go back to but after reflecting on my experience of waiting without any communication they were going to be tardy, pedicure gal cutting my toe nails oddly to the point where my big toe nail is growing out not the way I like and the cat eye not being a cat eye (looks like a layer of glitter polish applied), I was completely ready to go back to my usual place.

Better check out her eyelashes extensions place/ nails! Trinh is so sweet and she knows what the…read moreclients wants. She gives good input on what would look best for your eye. I definitely recommend Trinh to anyone who wants their lashes to look amazing. Been going with her over 10 years. Recommend!

I had a very disappointing experience. During my appointment, several lash extensions were placed…read moredirectly on my eyelid, which caused significant irritation and discomfort. The pain became so bad that I had to have the lashes removed shortly after my appointment because they were unbearable to wear. You can see in the photo how the lashes were placed so close and it wasn't right. I reached out to the Trinity to explain what happened and requested at least a partial refund since I couldn't keep the lashes due to the improper application. Instead of taking responsibility, I was told that because I had the lashes removed before they could inspect them, they wouldn't offer any refund due to their policy. I understand businesses have policies, but I also believe there should be exceptions when a service causes physical discomfort and cannot be worn. I wasn't asking for anything unreasonable. I simply wanted a fair resolution after paying for a service I couldn't use. Based on my experience, I was disappointed with both the quality of the application and the way my concerns were handled afterward. I hope this feedback encourages the business to improve both its application standards and its customer service. My advice get your lashes done somewhere else. Also the workers are not welcoming at all and are very rude. Do better.

My first time here and I loved it. The owner is very nice. They are very clean and use new…read moreequipment with every customer. I got a pedicure and they go above and beyond. it's a small place but definitely worth it. Good prices. Highly recommend.

I've been here twice and both times I've had a quality manicure at a great price and minimal wait…read more I've definitely found my new salon.

Great mani . Will definitely be back ! Fresh and clean ! Great price and service too !read more

Such a horrible place don't ever come here they will cut your nails!!! They will blame you because…read morethey don't know how to glue on nails and say that your fingers are the problem! She left me with no cuticle oil to help my fingers heal! She also cut me with the scissors as she was removing the acrylics. It's so disappointing. I would not recommend this place to anyone please don't come here! The lady didn't even want to give me her name but I remember her!

I have tried a few places in the area and think I found my go to spot! I was way overdue for a…read moremanicure Thank you Kelly for hooking me up! Thank you all for great service!

i enjoyed my time there, the ladies are pretty nice and i didn't wait at all when i walked in. i…read morewas able to simultaneously get a gel x manicure and a gel pedicure at the same time gel x manicure w/ special design - $75 gel pedicure w/o any package - $40 i did notice some odd or crooked nails but overall, the price is pretty good. not the cleanest place ever, but you get what you pay for