Discriminatory, passive aggressive staff members with no people skills!
Avoid this place at all cost unless you want to deal with a xenophobic group of staff members!
The staff are extremely rude, discriminatory and passive aggressive. A truly awful place for anyone not from the area.
If they don't like the look or sound of you, they'll throw you out and try to gaslight you.
I came here on a Tuesday evening, the place was relatively quiet. I was undecided as to what to order, the server gave me a menu which I thanked her for. She then came to me a few minutes later and asked me what I wanted, she was holding a tray of beers at the time and upon seeing this I politely replied that I'm just looking at the menu for now. She went to deliver one of the tables the beers - no problem!
In the meantime, I looked to the server behind the counter to ask for a recommendation (I'm not from here, I just moved to the place). He avoided me even though I put down the menu showing that I was ready to order since the other server did not come back. At all times, I showed patience and maintained a composed, friendly disposition.
Other people, locals who they knew by name, came to the counter after me and were met with immediate attention and were asked by the server behind the counter what they wanted - they even discussed recommendations of alternatives to beers because they were out of what the man wanted. This is fine, no problem.
I waited there patiently, quietly and respectfully until the server would notice me as the other server did not come back. I soon realised the server behind the counter was purposely avoiding me - wouldn't make eye-contact and, in disposition, was unwelcoming and unfriendly.
To my surprise, as I waited there patiently, out came the server from the outside area to escort me out after the server behind the bar made it clear he didn't want me there. Perhaps it was my accent or that I don't look like I'm from around here (it's clear upon meeting me I'm from a different country - I have a thick, heavy accent). I asked politely whether I was ordering at the wrong place in the pub but was bemused as this is where others were being served. Nonetheless, I remained calm and respectful.
Yet I was given no reason and they pushed me out the door, even putting their hands on me. They didn't even explain what was wrong, they simply made a scene and humiliated me in front of others as I confusingly tried to understand what they were doing.
They then made a pathetic excuse of being overwhelmed by the numbers of people - it was 5pm on a Tuesday and almost every table inside was empty, the place was not even 1/4 full.
In sum, coming here, you risk potentially being discriminated against (unless you're one of their locals or perhaps just a Canadian), humiliated, and gaslit. They are irresponsible, discriminatory, and xenophobic. The staff members have not one ounce of people skills or charm and it is very clear that they are out of place in the service industry. This is coming from someone who has worked part-time for 4 years behind the counters of pubs and in restaurants. Avoid this establishment! read more