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    Sip ‘N Swirl

    3.4 (12 reviews)
    Open 12:00 pm - 9:00 PM
    Updated 2 months ago

    Order Sip ‘N Swirl Takeout or Delivery

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    Text confirmation of the pick up time

    I placed an online order a few weeks ago. I paid and received a text confirmation that my order would be ready for pick up at 10:00 AM on April 15th. I arrived to the store at 10:30 AM. The door was unlocked and the lights were on inside. I repeatedly called out as well as ringing the service bell which is at the counter. No response. I began calling both the phone number on their YELP! Site as well as the phone number on the email confirmation. All going to a recording. After 30 minutes a man entered. He said that he didn't know how to operate the computer system and asked me what i ordered. One tortoni box and one dirt cups box. Rather than go to wherever the orders are stored, he went to the store freezer where there were 2 boxes of each. They are ROCK solid as if they've been frozen for weeks! Why did i order in advance for presumably fresh made cups when i was given old ones??? Very disappointed.

    My medium, daughter's small, wife's small

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    2 years ago

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    2 years ago

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    1 year ago

    Odd set up inside with no real line for customers. Plenty of outdoor seating. Flavors were ok, but waffle cones were stale and not good.

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    2 years ago

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    1 year ago

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    1 year ago

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    10 months ago

    I purchased for the first time the Coffee Grounds flavor. I wanted to support a Jersey endeavor. I thought the flavor was weak.

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    3 years ago

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    3 years ago

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    3.8(842 reviews)
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    Came here as a party of 2 on Galentine's Day, February 13th. Previously made reservations via Open…read moreTable. We were immediately shown to our table upon entering the venue. Upon entrance, we were pretty surprised by the lovely Valentine's Day decor for the pop up restaurant. It was a set menu for $70 that included starts with a glass of champagne, appetizer, entrée and dessert. We ordered the seafood salad, calamari, lamb chops, filet mignon, chocolate moose and red velvet cake. Everything was super delicious and very fresh tasting, We had bread brought to our table with olive oil.

    ONE STAR -- Heartbreaking Disaster for Our Twin Daughter's First Birthday…read more I am absolutely shocked and heartbroken by the way Calandra's Bakery handled our daughters' first birthday cake. We paid $400 for a custom cake -- and even had to supply our own candy hearts -- and the entire bottom tier collapsed. The cake was constructed incorrectly, the dowels were tilted, and it was sliding off the base. This was not our fault -- this was baker incompetence. The baker was Alida. When we called to report the disaster, the manager Tony was rude, dismissive, and nasty. Instead of helping us salvage the cake, he blamed us, said we should have paid extra for delivery, and then had the nerve to tell us we should drive 35 minutes away, wait 30 minutes while he "fixed" it, and drive 35 minutes back -- all while our twins party was happening. Absolutely unbelievable. After threatening a fraud dispute, Tony finally sent a replacement cake -- which was just a plain white cake with basic piping, looked nothing like what we ordered, and: * Arrived late (promised 2:20, showed up at 2:55) * Our event ended at 3 * Was stale, ugly, and poorly decorated * Had gray piping, not the promised rainbow design When we tried to get an ETA for the replacement cake, Tony did not answer any of our phone calls. When it finally arrived, his attitude was the same -- dismissive and rude -- telling us to "be patient" while the delivery men shrugged at the ruined original cake and tossed it aside. No apology. No compensation. When we asked for compensation, Tony yelled and blamed us, despite the cake being a complete failure due to their mistakes. We were celebrating a once-in-a-lifetime milestone for our daughters, and Calandra's Bakery ruined it entirely. For $400, you expect care, professionalism, and a beautiful cake -- we got disrespect, incompetence, and heartbreak instead. Do not trust Calandra's Bakery with anything that matters.

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    4.1(12 reviews)
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    No. Hard no…read more "Do you make the cookies in house?" "No, but they're hand made by bakers" By who? The continental cookie company? The first bite you knew exactly what you just got ripped off for. The staff, was rude. "The ingredients are flown in from Europe and the cookies are handmade in the city" are you sure? "do you think I'm lying?" With an attitude? Well. Yes. In fact do less. Because if the ingredients are flown in from Europe they should know what they're doing with them because these my dear are from the continental cookie company. But don't bark at me when it's the single most dry cookie I've ever attempted to eat. The raspberry jam was so artificial. For 43.00 a pound at least get GOOD bulk cookies. Because for an employee to be as nasty and defensive but have an answer for everything? Just say you were wrong and move on, nope you wanted to argue. Brunette, glove on, to serve the dry cookies, only to then touch the lids with said glove between. Took cash while wearing glove, made change (23.00 for 5 small cookies and 2 small coffees) and then with the same hand put the cookies in a bag, while with the glove fiddling with stickers to close the bag. 7.50+ each for small coffees (one latte one cappuccino) neither made properly. An amalgamation of crumpled sugar packets that look like they'd been taken from other establishments stuffed in a small tin on the counter. You want to be some form of Parisian patisserie? Pretend better. Over priced and the entire case looks awful and if you're going to employ people who would rather play on their phone than do their job? At least make sure they can be composed. The young blonde was polite and kind throughout, the dark haired employee? Thankyou for telling us you're not the owner, because the owner should really evaluate your customer service. Needless to say we went back in to return the cookies because the one my husband choked down was enough but the abhorrent attitude solidified this being a terrible experience.

    The atmosphere here is absolutely lovely--the interior design perfectly complements the European…read morevibe they're going for. You can really feel the care and intention behind every detail. The knowledge of the staff truly stood out! She was incredibly informative about the cakes and pastries and even took the time to recommend latte flavor profiles that paired beautifully with the desserts. That level of expertise made the experience feel extra special. The entire staff was sweet, welcoming, and attentive from start to finish. It's the kind of place that makes you want to linger and come back again. Wishing them nothing but continued success and a long, thriving future--this is a place the community is lucky to have!

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    4.8(21 reviews)
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    Stopped by again (was closed Wednesdays when I first visited) and finally got to try the goodies!…read moreAlthough I didn't have time to find parking for a stay - it's a small cute dessert shop with limited seats. I am a fan of the pandan flavor desserts and bought two that I wanted to try. One being a roll cake and the other layer cake. The pandan roll cake with taro I was told is a specialty that they only have on weekends. It was really flavorful, moist and spongy, just perfectly touched with a dash of sweetness in both the cake and the cream - I personally don't like overly sweet foods, and this is just perfect for me and my mom. I'm equally pleased with the layer cake as well it was very fresh and have that "QQ" texture - deliciously chewy and bouncy. This too, just hit right for me on the gentle sweetness, the pandan flavor keeping the spotlight in this dessert. My mom and I are big fans of these desserts. We just came back trying out others pandan layer cakes in Downtown Flushing and this shop beats them by a large margin. I hope to come back more when we could even though this shop is quite a distance for us.

    Delicious baked goods with great attention to detail!!…read more I recently visited Shinpuru Baking and was extremely impressed. Everything I tried was fresh, flavorful, and beautifully made. The pastries and breads had a perfect texture, and you can tell a lot of care goes into every item. The staff was friendly and helpful, explaining the different options and making recommendations without being pushy. The bakery itself is clean and welcoming, making it a pleasant place to browse and enjoy treats. Overall, Shinpuru Baking delivers top-quality baked goods and excellent service. I'll definitely be returning and would highly recommend it to anyone who loves fresh, tasty pastries.

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