ATROCIOUS, plain and simple. If you're a foodie, or, like me, in the catering industry, this place should be avoided. My spouse is a professional Chef and Baker. My review is from my own experience and is completely independent.
1. Starter - chicken goujons with sweet chilli sauce. The goujons came in a small soup bowl on top of shredded, white cabbage. The sauce was in a small pot and was separate. Firstly the chicken, what little there was, was almost cold. I thought this was due to the cold cabbage underneath but later found out it was more likely to be under-cooked. Bought-in goujons are no crime but failing to deep fry or oven cook them long enough is seriously dangerous. The unforgivable thing though is that the sauce was simply heaped out of a bottle into a small bowl....Wallah! a sauce. NO NO NO come on, get some passion and make you own. Sliced, white cabbage with nothing else????? What's going on there? Oh yes, NO PASSION.
2. Main Course - Combo. Rack of ribs with bbq sauce, goujons, chips & side salad. OMG what a load of crap! Again the goujons weren't cooked. So cold this time that 3 of our party sent them ALL back...DISGRACEFUL. The ribs had been well enough cooked but that was it. No seasoning, no 'secret sauce', no effort and lots and lots off 'Out Of A Bottle' sauce emptied over the ribs. I actually felt sorry for the pig that gave its life for this effort. The salad had no dressing, just plain mixed leaves...yum (NOT). Chips....better almost everywhere else.
Summary - The food industry is difficult and in todays market, really, really difficult. However though, it is NOT rocket science to inject a little passion and effort to make expensive and special days out feel just that. The service was OK but hurried. We'd only just finished our starters when the mains came tumbling out. A few other notes include, under cooked roasties and the prawn starter was minuscule on 1 small piece of wheaten bread.
On a couple of positive notes, the soup was quite nice (potato and leek) and the steak was acceptable. Most of the staff were friendly and helpful but no one seemed to care that 3 main dishes were sent back with my plate, and several others, being lifted at the end of the meal virtually untouched. The owner did ask if everything was ok but she failed to hear my "No". I did not pursue this as it was my elderly fathers big birthday. On paying the bill no issues were addressed and no deductions made. Full price and I, and at least 4 others (out of 11), left hungry.
If I could award this place a minus score I would. read more