I reached out to see a car and received Bobby as my sales person. He was very professional and nice…read moreover the phone and in person. My hubby and I test drove 2016 Jeep with 113,000 miles. They wanted about $11-12,000 out the door! We offered $9000 cash! Per Bobby the owner said no because he put too much money in the car. Well they received the car Sept 5, 2025 from either an auction or another dealership. Nothing on the Car Fax suggests any major work. But ok, they didn't want to sell us the car. What's CRAZY is that I didn't see much foot traffic while there. My hubby and I were the ONLY ones there, and in this economy good luck with it. I just find it strange that they didn't even counter offer. Not letting go of almost a TEN YEAR CAR is crazy! I hate I wasted our time. So, I can't say to go there, but I will say that we had our own financing. So maybe they couldn't stack ALL THOSE FEES like come up with on us and pad the price. If you do go, ask for Bobby. But then if the Owner didn't help him with this sale, I'm not sure what's going on. Maybe you'll have better luck.

Dealership FORGED signature on title transfer paperwork and hid the title information from us when…read morewe requested it. This was done because they could NOT produce an original certificate of title only a certified copy. Dealership gave us 2 clean Michigan 12-point safety reports when we went to them with major concerns after purchase: Telling them money doesn't matter we just want a safe car. Damage WM Dealership missed that put our LIVES AT RISK on the road: - Rear differentials needed complete replacement - No horn - Replacement of fluids and filters (including trans @ 30k miles) - Dry rot tires Multiple issues with financing as well! They ended up ignoring us as their solution. AVIOD AT ALL COSTS!!!!

We had an outstanding experience working with Sam at Varsity Lincoln! From the moment we walked in,…read moreSam Jamoua was kind, attentive, and genuinely focused on making sure we had a great experience. He even stayed late to accommodate our schedule, which we truly appreciated. He made the entire car-buying process smooth, stress-free, and easy from start to finish. Sam was patient with all of our questions, never made us feel rushed, and made sure we were comfortable every step of the way. If you're looking for someone who truly cares about their customers and goes above and beyond, we highly recommend asking for Sam. Thank you for making what can often be a stressful experience such a positive one!

Wonderful experience with Varsity Lincoln and in particular Andy Elrod. He found me the car I was…read morelooking for and kept me in the loop on the progress. He was prompt, through and got the job done. We have used Varsity Lincoln in the past and will continue to do so even as we live in Traverse City. We tried to buy local in Traverse City but the sales rep never called us back after assuring us he would that day. Never followed up. Would not recommend Fox Grand Traverse.

Great advice from one of the best Avanti experts. He has the best selection of Avanti parts.read more

Dan Booth, owner, probably knows more about Avanti cars than anyone. He has a good supply of new…read moreand used parts, including body parts. His prices are reasonable. His advice is provided free of charge and well worth listening to.

I purchased a 2023 Dodge Ram Big Horn from LaFontaine Chrysler Dodge Jeep Ram of Walled Lake back…read morein SEPTEMBER 2025 (IM STILL IN A LOANER SINCE DAY 2) and it has been one of the worst experiences I've ever had buying a vehicle. Within days of purchase, the truck had major issues. It's now been in the shop for over 6 months total, and I've barely been able to drive it. From engine problems to ongoing mechanical concerns, this vehicle has never been right since the day I bought it...NOW TRANSMISSION!!. What makes it worse is the lack of communication. I've had to chase them down for updates, calls go unanswered, and promises made early on have not been honored. Now, instead of making things right, they've tried to buy the truck back for far less than what I paid--leaving me stuck with the loss on a vehicle that was never right to begin with. As a customer, you expect honesty, accountability, and basic communication--none of which I've received. If you're considering buying from here, I would strongly recommend thinking twice. My lawyer said they receive alot of calls about them. Family dealership??? I never wrote a review about any dealership (Im in the business) and treated me horrible. ​

This place is a JOKE. Took one of our kid's vehicles in for some expensive V8 engine-related…read morewarranty work, they quoted double the repair costs so they can double dip their profit with the warranty payout. After analyzing multiple issues with the vehicle, they tried to charged us multiple $250 "diagnostic fees" for EACH separate issue. We are gladly taking our vehicle to a more reputable dealership for the warranty work. This place was a scam in the early 2000's under the Shuman Chrysler name, and they are just as bad today. Sad to think of the people they are scamming who don't shop out repairs and warranty coverages.

Big Al is awesome. Thank you for the excellent customer service. Would definitely recommend.read more

This review is for service at Feldman, I have no comment on their sales department, doesn't look so…read moregood in contrast to their service. Service is not bad, $150 diagnostic fee if you don't want the repair. If you do want major repairs, then you will get 2 years warranty. Some service like oil change and fluid change is cheaper than other dealerships. They also run discount and coupons from time to time. They also provide shuttle if you live within 10 miles. Some service agents do try to sell you extra maintenance service if you just come in for an oil change. Just say no and follow your owner's manual. Also I realize the older service agents always look annoyed where the younger hires are more friendly and energetic. They will call you once your car is done and washed.

Would rate zero if I could. Purchased a used 2013 Ram from…read moreNico. In less than 24 hours the EVAP detection pump went bad. I tried calling and emailing him about fixing it and he ignored me and brushed me off for a week. Told me I needed to buy a OBD reader and clear the code and replace the gas cap. Which I did, and it didn't obviously fix the issue. He then ignored me for another week before telling me "well, you purchased it as is, so my boss probably won't do anything". I'm now out $500 having to get it fixed at Meineke!

I decided on a whim I wanted a new car. I had no idea what to do with my current car. was going to…read moredo $0 down so I didn't want to deal with taking it to a dealer and decided to go online for quick sales. i checked multiple marketplaces to sell private party to another person. Once I found carvana and got a price, I wasn't going bother with anything else. I filled out all the forms and paperwork online, and setup a date the day after I picked up my new car. They arrived in the window given after calling the morning of and i had a check and my car was towed away a few hours later. The process was truly amazing and easy. Of course you need to be honest about your vehicle, which I was, and everything was as easy as possible.

it's as easy as the TV commercial why haggle with a dealer or private buyer take their offer or not…read morepay for tow pickup or drop off yeah I would do it again great experience

We take our cars here for everything! They know exactly what that funny sound is or obscure issue…read more We love their honesty, fair pricing & quick turnaround service. We've used them for extensive damage working with insurance claims, as well as normal day to day maintenance. I would highly recommend them!

Nick and his team are awesome. They have serviced my car as well as my daughters. They take time…read moreexplain the concern and issues with you car. They always provide 100 customer service and the pricing is always affordable.

In town on vacation and our transmission failed. After numerous calls, this location agreed to take…read moreit for repair. They were completely upfront about the fact that it could take up to two days to even look at (other places mentioned up to 3 weeks!). They actually diagnosed it the next day, secured the part, fixed it in time for us to continue our trip! The price after repair was exactly what they quoted us. Excellent experience.

I purchased a Jaguar F-PACE on May 29, and as part of the deal, the dealership made written and…read moresigned commitments to replace the tires and buff out scratches on the vehicle. What should have been a straightforward matter turned into a two-month ordeal. The vehicle spent approximately two weeks in service, and when it was returned, none of the promised work had been completed. I had to return the vehicle again and spend the next several weeks trying to get the dealership to honor the commitments it had made at the time of purchase. My sales associate, Roberd McClelland, had left the dealership by then, so I was referred to General Manager Zachary Perry. Despite several calls to the general manager, my calls were not returned. Ultimately, the repairs I was promised on May 29 were not completed until July 31, more than two months after I purchased the vehicle. The experience became even more frustrating when I accidentally left my new Samsung Galaxy S24 Ultra in the vehicle. Service Supervisor Kevin Krunk told me that my phone had been secured in a safe. After multiple unanswered calls, I was eventually told the dealership could not find it and was not responsible for it. When I spoke with Zachary Perry, I felt as though I was being treated like I wasn't telling the truth about leaving the phone there. After I continued to insist that it was in their possession, the phone was ultimately located and returned to me. To be fair, David Haze was helpful and professional and ultimately made sure the vehicle repairs were completed. I appreciate his efforts. Unfortunately, my overall experience was defined by broken written commitments, a two-month delay in completing promised repairs, poor communication, and a lack of accountability from management. I expected much more from a brand-new dealership and from the Feldman name. A customer shouldn't have to spend two months chasing a dealership to fulfill promises that were made in writing at the time of purchase.