Great customer service! We were given a 4 hour arrival window and our service technician, Joe, was…read morethere within the first 15 minutes of that window (so rare these days)! Joe was very courteous and patient but was able to quickly diagnose our dryer issue. He gave me a quote and said he could repair it right then and there. We need warm and dry clothes so of course we said go for it! Within another 15 minutes, all was fixed and as good as new! Thank you Joe! Your expertise, professionalism and courteous service is an asset to the business.

called Georges appliance repair and explained that I had a under the counter microwave and the…read moreissue I had with the appliance. The gentle man that I was speaking with on the phone said it sounded like the microwave door latches needed to be replaced. When the technician Joe showed up at my house the next day he stunk like a cigarette. He preceded to take pictures of the serial number on the appliance. In conversation I told him that the same Kitchen Aid microwave that I have is currently 499.00 dollars at Lowes . He then told me with out doing any diagnoses that the repair was going to be 450.00 dollars so I was better off just buying a new microwave. He also said nowadays the microwaves that they manufacture are throwaways and that when they go bad you throw them out and replace them with a new one. Now if that is the case why didn't the gentleman on the phone when I called them explain that to me. It seems to me they just wanted the 121.00 dollar service call fee that I paid them. Ironically I looked up on line the prices of the switches and they were 24.99 each. I also took apart the control panel and cleaned the switches and now the microwave door switches work fine. I also wanted to add that we used Georges appliance repair in the past and we had no issues. So we were not a first time customer. When I called Georges after I fixed the latches I got nothing but a lot of crap from the gentleman that I spoke to on the phone.

Punctual. Responsive and easy to reach out. Showed up on…read moretime and did the job. No extra work recommendations if not needed. Nice person to work with , humble and polite

Service requested for a washing machine. The response time and turnaround were quick and punctual…read moreon the appointment. The diagnosis was free and accurate (this is the main reason for 4 stars). However, the issue is that the quoted replacement part was extremely high, and the quoted labor cost for replacement covered about one hour of work. I guess that the "free" diagnosis won't be free after all if I followed up and agreed to proceed. Speaking of time, the replacement part is no longer available new anywhere, and if I had bought a correct replacement, it would take less than 10 minutes to replace it. The alternative repair was done by me/DIY by following a YouTube video, and no parts were required.

I called to make an appointment based on the reviews here. hesaid he was in the middle of…read moresomething and asked if he could call me back. Of course! I confirmed he had my phone number.....this is what happened.....(as they say, this space left blank intentionally)

I highly recommend Felix for sewing machine repair. He came to my house in Astoria and took a look…read moreat my Kansai cover stitch machine and a small Singer Featherweight that was having trouble. He's very knowledgable, he gave me some pointers, and he got both machines working well again. Like some others have said in their reviews, we did have to change appointments a few times because he wasn't able to make the originally agreed-upon times. And I won't pretend that wasn't somewhat annoying. However, in my experience, there aren't many sewing machine repair people in this city who are willing to travel by subway to any borough to fix your machine in your home. And there are even fewer who will do it for a reasonable price. Felix is one of them, and given that I can't just pack up my industrial cover stitch machine and bring it to a shop, I'm glad I was patient. So, if you need assistance immediately, I get it, and depending on his workload it's possible you'll need to find another solution. But I'll still make him my first call regardless.

I have coverage under Nicor Home Solutions and when my oven went out, Nicor said they would be…read moresending this company out to repair it (A&G). A&G didn't call me, I had to call them, they said they didn't have parts so they would have to order, etc., etc. Called Nicor back and requested another company. They referred me to One Stop Appliance Shop. They contacted me the same day, made arrangements to come out. The repairman was competent, timely, friendly....Good experience. Will use them again for any appliance repair work that needs to be done and absolutely will refer them to my family and friends.

Unfortunately I have had a terrible experience with this local shop and in short, cannot recommend…read morebased on: a) Inconsistent information and prices with each interaction, b) having to hound the business repeatedly to get an update on the "repairs", c) after 2 weeks finding out that they determined they can't actually fix the item (only after I called again to find out status, after they told me they would update me asap), and the real pearl of my experience: d) having the owner imply that I am a liar (and in turn, lie to me about a phantom conversation he had with me!) So a fair warning to all - you bear the cost of their experimentation. If you do decide to let them "try" to fix something make sure your entire understanding is in writing! For more color: 1) Day 1: Told my wife it is $100 to look at an AC regardless of whether they fix it or not, regardless of whether they come to your house or you bring it in (should have just stopped there). But, on Day 2 I decide to go into store myself and confirm that this is indeed the policy (because that seemed like an expensive policy for an inexpensive item) 2) Two gentleman greeted me (depending on the version of his story, one of the gentlemen may or may not have been the owner). I explained my air conditioner had fallen out of 1st story window (~4ft) and electric cord appeared to have been yanked loose. I asked if that is the sort of thing they repair. "yes". I asked if it is indeed $100 to look at if I brought it in. "$50". I asked what happened to my $50 if they couldn't fix it. "There is no such thing as an air conditioner that can't be fixed". I marveled at that, obviously, as that is a pretty memorable and confident thing to say! Said ok, so what happens after you fix it? The total price subtracts out the $50 fee? "yes". 3) I come back the next day with my air conditioner. Reiterate the exchange from previous day since this was another new person I was dealing with and it didn't feel like they had consistency in their "process". Fill out the forms, am told they will take a quick look at it (I *assumed* to eyeball and make sure they indeed can fix). They call me back later that day and tell me that they will get working on it and I need to come back and pay $50. So I came back, paid $50. 4) Fast forward after multiple follow ups on my part (only time they reached out to me was to tell me to come back and pay $50). They tell me they cannot fix the air conditioner. I expect that I will be refunded the $50. (no) I am very surprised! I say "but they guy told me there was no such thing as an air conditioner that can't be fixed; paying you $50 to MAYYYBE fix it wasn't part of the deal". I am told no one would ever say that. Then was told that the person I probably spoke to doesn't even work with the company anymore. After some back and forth and insisting to speak to owner, I have the privilege of speaking to the owner. 5) Owner reiterates that no one would have ever said that to me, tells me that he remembers me, and instead, what he actually told me was that he *wouldn't even bother fixing an air conditioner if it fell out the window*. WOW, I really must have a serious comprehension problem! (Perhaps needless to say, not the most "customer-centric" tone or approach - I had to ask the owner to please stop being rude and talk through this situation with me). He then ended the call and said he would call me back. (which he didn't)

John from American Appliance Services is a brilliant technician…read more He will accurately diagnose your appliance problem and will repair it perfectly. He is polite, honest and respectful of your property. He will candidly tell you if your appliance is not worth the cost of repair. Service of this quality is a real rarity these days. Do not hesitate to give him a call. You won't find a more trustworthy nor more talented appliance expert.

Do not use this company. They told me that I needed a new fan motor in my True commercial freezer…read more I told them to give the the motor that they are removing out of my freezer. The Technician handed me a regular fan motor that didn't belong to my freezer. My motor was never changed and they charged me $895 for the repair. My freezer still isn't working. The picture below is the motor they gave me

Great support in new oven purchase. Perfect installation replacing a smaller oven with a wider oneread more

Solid choice for fixing your vacuum fairly and reasonably. Estimated repair match what we were…read morebilled. Service was good. Timely and friendly.

I recently moved to the area and I have a Miele. The owner was great! Showed me a new attachment…read morethat works amazing and didn't upsell me. He showed me the Miele attachment that was more money and compared a less expensive one that he said was better. I respected that. Great service my vacuum has never worked better. I went for a hose replacement and walked out with a better attachment and my vacuum working better than ever. Great place!

Had the pleasure of working with Chris on March 6th 2026. Very courteous and honest repair person…read more The prices described both with the simplest solution as well as the worse case scenario was within what I was willing to pay to get my refrigerator's ice maker back up and running. Chris explained my options (several time until it made sense to me) and did not try to upsell. I will call again in the future without hesitation.

Great Service! Chris was very helpful and accommodating and able to work around my work schedule…read more Chris was very thorough when checking my washing machine and trying everything he could before replacing any parts to ensure I wasn't over spending on something that could be easily repaired. When it came down to replacing a part he was very straight forward and showed me the price of the parts and ordered everything in front of me and returned in a timely fashion as soon as the part arrived and was very diligent, clean and precise when working.