We have been seeing Dr Sing for 10 years now! A few different rounds of treatment and numerous follow ups throughout the years. She is always kind and considerate. She takes time to talk with the kids to ensure they understand what she's doing and why. Highly recommend her and her staff. read more

They were OK though the process, until they get paid and then you are dead to them. We have had a lot of issues and you have to be persistent and they might see you. They try to turn you away every time. My 18-yo daughter has a retainer broken and she went in for help today after school, something she did not want to do as it is. They told her it would $100 to take a look and she could get in in a few weeks, and then they would tell her how much to fix it. This is typical, and only when she goes in alone. With a parent they treat you a little better, but they don't make it easy. When we call to express our concerns, they could care less. We saw the positive reviews, but those can be trusted about as much as Amazon reviews. I'm not alone with these issues, so if you're a gambler this is the place for you. read more

Rob, I believe the manager, is so nice! Dr is very sweet as well! They did a great job

I ended up with TMJ and crooked teeth. It was difficult to communicate. I do not recommend this place for adult metal braces.

From day one, I felt safe and comfortable at Sing Orthodontics. They took detailed scans of my teeth and provided me with a personalized treatment plan that I absolutely love. The payment plan was also very manageable, which made the whole process even better. The staff is amazing--everyone is so kind, sweet, and welcoming. Whenever I needed to reschedule an appointment, they were quick to accommodate me. Most importantly, the results speak for themselves! My teeth have never looked better, and I feel amazing. I couldn't have asked for a better team to take care of my smile. & I had metal braces for adults. Highly recommend! read more

We interviewed a few places and they were fine but as soon as I met Dr. Sing I knew this was the place for us! Everything was explained perfectly and they made sure no teeth would be pulled thank goodness. We are always greeted with smiles and a nice waiting room with drinks and Second review 1/23/20 It's been two years now and I could not be happier with Sing. The staff and doctor are all amazing and the attention to detail is beyond amazing! my daughter's teeth are beautiful thanks so much Sing!!! read more

Love Sing Ortho! My ten-year-old didn't have much dental experience and I was worried about how he would do in braces. From the free consultation all the way through to the placement of the wires, brackets and even the horrifying palatal expander (although I never admitted that to him), he had zero complaints. The staff is so warm and welcoming that any nervousness he may have had was quickly gone. Although the fresh baked cookies didn't hurt either. On a side note, I worked in a dental office and paid attention to which orthodontic offices our patients were pleased with. Without fail, Dr. Singh and her staff were always far and above any other practice in patient praise and satisfaction. Our family is on a monthly payment plan and my son will soon be finishing Phase 1. Now that all of the crowding issues are resolved, his permanent teeth are coming in the way they should be. We're not sure if he'll require further ortho, but feel the worst is behind us. Our son loves his smile. He has a renewed sense of confidence and doesn't mind showing his teeth now. 5 Star Referral Absolutely!! read more

Having our 9-year old get braces filled me with anxiety. So much has changed since I was her age. Great music which included a duet with Mr Joshua and constant laughing back and forth while getting a ton of info on braces. What a great experience here. Highly recommend them. They are so great with kids. So glad we chose them read more

Sing Orthodontics - Orthodontists Near Me - Lakeway, Texas

Dr. Singh and her staff provided an exceptional experience from day 1 for both my girls. They truly have the best interests of each of their patients at heart. Would highly recommend. read more

I have always wanted straight teeth but kept dragging my feet because it seemed so difficult... but Sing Orthodontics made it so easy & Dr. Singh was amazing!! They worked with my insurance to make it affordable too. The whole staff was welcoming & informed & helpful. Would highly recommend read more

If you need an orthodontist then look no further than Sing Orthodontics. Dr Sing is a personal and thorough dr with an outstanding bedside manner. The staff is friendly and engaging with their patients and make it a fun experience. read more

I got braces with Sing Ortho back in 2013/2014 and attended the A. W. Grimes location for all of my appointments. ALWAYS had a good experience there. Today I attended the Lakeway location for an emergency visit due to my permanent retainer detaching from 2 of my teeth. I'm grateful I was able to get an appointment to fix this before Thanksgiving! I was in and out of the office literally in 15 minutes. I was not in any rush to get the work done, but it seemed like they were - or at least the lady who fixed my retainer was. As a result, the customer service she offered was very poor. When she called me from the lobby, she didn't call me by the right name (so this gave me the impression she didn't pay much attention when reading it off my account). I was not really greeted by her. When I was explaining what happened to cause my retainer to break off, she was walking away; not looking me in the eye or giving much attention to my response. She came back with the appropriate tools, and started on the work. When she finished, I mentioned my interest in Invisalign and we talked about that briefly. After my appointment, I saw online that they're offering a big promotion for $1000 off Invisalign, so I'm disappointed that she did not mention that while we were talking about it; I would have asked more questions. She quickly walked me and my husband back to the front desk and did not give much of a goodbye. While this may not seem like a big deal, it was vastly different from the exceptional customer service I received at the other location. I was disappointed to not receive the same intentional care as I did by the staff at the A. W. Grimes location. read more

Dr Sing and her staff are always happy to see us and are always helpful. Even at moments when the staff were clearly stressed out, they did their jobs well and without complaining. They made my daughter's braces experience a seamless one. Highly recommended! read more

The Doc. And staff are incredibly friendly and informative. My son has been coming for several years now and never had any issues or problems. Highly recommend to all who is in need of a Orthodontics. read more

We have had a great experience at Sing Orthodontics! My daughter got her braces here and the staff is the best. Dr. Sing is one of the nicest people I have ever met. Sam, who is part of the clinical team, was great and thorough getting braces off. Made my daughter feel very comfortable! All of the other technicians were great as well! Josh is always super friendly and nice. Pricing was very fair and they offered a payment plan. Did I mention the cookies? Yes, warm cookies in the office. The office is very clean as well. Highly recommend! read more

Dr. Singh is not just an excellent orthodontist, she's one of the best medical professionals I have ever met in my life. I have never met a doctor who was so incredibly smart and genuinely cared so much about their patients as her. She is brilliant and always goes the extra mile. I had suffered with a lifetime of headaches and TMJ problems, and I had probably literally seen 30 doctors of various sorts, none of whom were able to offer much relief. I suspected that the problem might be malocclusion of my teeth, so I met with several orthodontists. They all told me in various ways that they weren't interested in helping me. I figured no orthodontist would want to deal with a tricky case like mine and had all but given up when I took a chance and made an appointment with Dr. Singh. She was incredibly compassionate and sympathetic and seemed eager and willing to take my case. Through the whole treatment, she always took my input about what was working and what wasn't and went out of her way to try to personalize the treatment to my needs. In the end, it was like a miracle cure! It helped more than I ever thought possible, and it's all thanks to Dr. Singh and her brilliance and compassion and sensitivity. I simply cannot say enough good things about Dr. Singh. We are so lucky to have her here in Austin. I wholeheartedly recommend her. She has been an absolute life saver to me. With Dr. Singh, you can rest assured that you are in the best care possible. read more

Getting my braces on was such a pleasant experience at Sing Orthodontics, rescheduling appointments was never a hassle and the staff were always very accommodating and helpful! read more

Dr. Singh is the best orthodontist. She cares about all her patients. Brian, the treatment coordinator, is very good with kids and welcoming. After meeting him, you want to come back. The downside is Dr.Singh has another office. Consequently if you break something, you often have to wait more than one day or drive a long way to her other office. read more

I can not say enough great things about Dr. Singh and her staff! They have an exemplary health care/business model that other medical professionals could really learn from. Their excellent customer service starts from the top with Dr. Singh herself, but trickles down to the techs and the rest of the office staff. Dr. Singh is a great leader with high standards and compassion for patients, and her staff follows suit. You can tell this is a great place to work because everyone is smiling! You can see the teamwork from the moment you walk in the door. Each staff member makes you feel like they are there to serve you the best way they possibly can that day! The office atmosphere is relaxing and the staff is very welcoming. On rare occasion, if they are running behind, someone will actually get out of their seat from behind the desk to come talk to you personally and give you an update. They show that they value your time! It is such a drastic shift from most medical offices. Not only is Dr. Singh an extremely caring, empathetic person with great bedside manner, she is an amazing orthodontist! My wonderful dentist, Dr. Holly Murphy, recommended her to me and attested to that. I really feel like Dr. Singh has my son's best interest at heart. She is very meticulous and gentle when examining him. She takes her time to inspect everything and then updates me on his progress answering all of my questions. My son has an impacted canine that will be difficult to shift into the correct position without affecting the roots of another tooth. She has been upfront and honest with me about the situation, which I truly appreciate. I believe that if anyone can do it, it will be Dr. Singh because she invests so much personal attention to each of her patients. She has gone above and beyond to deliver the highest level of quality care to my son. I trust her skills and judgment. We also see Laura, her orthodontic assistant, and she is wonderful too! We request her every time, even if it means a little bit of a wait. All of the techs have been great, but we really like Laura. She is very gentle and meticulous, like Dr. Singh. She does a great job explaining what will happen during the visit and what to expect afterwards. She is really great with my son. Overall, I highly recommend Dr. Singh and her staff. She truly has an amazing practice! As a RN, I wish all medical professionals would raise the bar to deliver Dr. Singh's same level of excellence in customer service and quality patient care. Thank you Dr. Singh and staff for taking such good care of us and setting the bar high! read more

I can't say enough about Dr. Singh and staff at the Lakeway location. The entire office is extremely professional and knowledgeable. Both my kids are patients here and we are so happy with the results so far. Dr. Singh is so kind and has the best bed side manner. She explains everything in detail and only recommends what's necessary. The staff is always pleasant and the music they play is a plus! I highly recommend this office to all our friends! read more

I absolutely LOVE this place!! I started my Invisalign journey a year ago and I am finished and loving how amazing my teeth look. The doctors and staff are amazing, polite, respectful and go above and beyond to help you and make you feel comfortable. I was able to do payments towards my treatment, which made this journey easy and convenient. Dr. Singh and Dr. Santos are the best!!! I would highly recommend Sing Orthodontics to anyone out there looking towards taking the next step in beginning their journey with braces or Invisalign read more

We spent ~2 years and $5,500K with Sing. My son's bottom permanent retainer broke and detached on one side less than 10 months after he got his braces off. Sing Orthodontics said they would charge me $100 to remove and $300 to replace. Other places offer up to a year and more reasonable pricing for the removal and replacement of the permanent retainer. Our experience communicated that there is little interest in assisting you beyond your treatment phase if issues arise. read more

Dr. Sing and her staff are all so professional and courteous. Dr. Sing was so gentle with my daughter and we are so pleased with the results. They were always running on time with the appointments and always gave my daughter detailed instructions on how to take care of her teeth while in braces. When my son is ready for braces we will definitely be going to Dr. Sing. read more

Love this place. my son in the past had very bad experience so he wouldn't go at the beginning. after the first visit he loved. Doctor Sigh is an amazing doctor and person. she really car about her patients. She answer a call on weekends and after a little surgery she called me in the evening to ask me how my son was feeling. I am very impressed. Always in time. The staff is super. I had a few problems switching my insurance and they help me and try to save my money the best they can. I really suggest to anyone need a orthodontist to go there. Best experience ever!!! read more

Starting Invisalign. So far booking appointments, reminders, etc have been great. They told me my appointment would run about 25 minutes and they called me a week before to say it may run more like 45 because it's a complicated case. I thought that was great of them to let me know and yes it did take that long but it went fast. Who calls these days to tell clients things like that? Very well done. Got fitted on my appointment day. That night a tricky bracket fell off and I called. Dr Sing opened up the office for me at 8 am on her day off (she actually had a flight a few hours later) and she fixed it up. She's very professional and I'm excited to see how things turn out in 18 months. clean office, great staff, and front desk people are very sweet. Def recommend! read more

Dr. Singh is wonderful and professional. This is the worst customer service I have had from the staff. I was told my daughter had a cavity and was referred back to her dentist. We went to the dentist and he didn't feel comfortable filling a cavity on a new molar. The dentist took an X-ray as a precaution and found out that there was no cavity. Tried to contact the office several times and it took them a week to reply. Never did the office contact me to apologize for the error, nor to return to the office so my child could continue treatment. read more

three of our four family members are patients at sing ortho, and for good reason - the entire staff is very professional and friendly; compassionate with nervous patients; and time conscious. the office is clean and modern, and they offer ice cream after appointments..when combined with total ortho success, we are thrilled! thank you! read more