kalen and the gal that helped me were wonderful! highly recommend seeing them when you go to south…read morehill location on 29th! =)

They make it almost impossible to cancel your service even without a contract; on three separate…read moreoccasions I spent approximately 3 hours on the phone on hold, only for somebody to finally pick up the line and hang up. Now because I decided to not pay my bill to get my service shut off, they call no less than two times a day to harass me about payment. Do yourself a favor and do not use XFinity if you can.

Had more and more problems with customer service over the phone (mysterious charges, promises of a…read morenew better price for all the same services and then having our phone service being shut off and not having all the tv channels and even it seems attempts at gaslighting which took about 3 hours and 45 minutes on the phone) and a technician came out to get our phone back which they accidently (?) shut off. After hearing some of our problems, told us we should try the store since we already tried over the phone. He said he would document he was fixing some of the problems that customer service caused, and we would not be charged for his visit. We tried the store and were given a higher price but were so exhausted took it. The first month's price was supposed to be lower due to all the hassle. We asked for it in writing, even though we had 3 witnesses, and also asked her to include what next month's price would be. We went home thinking everything was fixed and got messages at the top of the screen saying we owed $100 more for the month we paid. We went back to the store again and brought the paper we were given, and it seemed like the guy was just going to tire us out and give us a bunch of information that we already knew (maybe gaslighting?) and wouldn't help us. He didn't seem to care to hear anything anyone else said. He said the first store agent who gave us paper couldn't take off for the technician visit like she said. (She said she had worked there for 10 years and should know what she can do.) We finally got him to get us a supervisor, and she claimed we needed to pay almost $50 and we paid it because we were exhausted and at least it wasn't $100. It is exhausting to have to go to the store and wait to be treated like that guy had been doing. The next month's bill was supposed to be what the first store agent wrote on her paper. We saw the receipt the supervisor gave us said we needed to automatic pay, or it would be about $6 more. We did not agree to this and did not give them the right to retain credit card information. We told the first agent on the first visit we would not do that because we couldn't trust what they decided to bill. The last agent did not ask. Now the bill is about $6 more than the first store agent's written price and over $20 more than the customer service agent on the phone. We had all our time wasted and they kept trying to take more and more while messing things up.

Terrible!!!!! Always a long wait!!! While waiting for 6 in front of me, after 10 minutes one of…read morethe reps finished with his customer. Instead of taking next customer he went over to another male worker and started hugging and fondling him. After three or 4 minutes of this he finally came back to his station. No wonder there is always a long wait. I finally gave up waiting and left.

absolute worst company that provides TV entertainment. First off how is your service discounted and…read morestill $100 a month with ads. That is the equivalent of five premium Netflix subscriptions. Not only is the service not worth the money but if you forget to cancel the free trial, they screw you and give you absolutely no grace. I thought I had canceled the free trial but must have missed hitting a button and they wouldn't even entertain a refund because they need the money that bad. 0/5 stars.

Direct TV Streaming : laggy and wayyyy to many comercials,…read moreyikes. content good but too many interuptions . why are we paying $85 when they are getting paid already

Don't do it!!! Don't go there!! After my monthly bill went up 15%, from $81 to $97, I contacted…read moreDish. I was told that my monthly bill would be reduced to $77. When I got my next bill on 4/14 the bill was not $77 but $92. I contacted them on 4/14 and was told there was nothing they could do that it must have been a "System glitch" for the lower amount. They said my bill would be $149 a month. I canceled service and was told that I would be charged an "Early Cancelation" fee for the misrepresented service. They lied about my bill and service. Don't do it!! Don't trust them.

They never gave me my $100.00 gift card and over charged me for my equipment! Save yourself the…read moreheadache and deal with dish directly. I have called, emailed and stopped by to resolve my issues and they just don't care because they already have my money.

If you want someone who genuinely knows what they are doing, go to this store and talk to Taylor…read more He says he's the manager in training for that location, in reality I think he should just be the manager, going from helping myself set up a new iPhone to helping the other individuals with their sales and making sure everything was going fine, this guy even pulled out a hotwheel for my kid to play with! It doesn't get much better than that, Someone who's good at their job and likes hothweels! Someone give this guy the store already! He's the biggest asset you guys could possibly have. Remember the name Taylor! Or look for his white Mustang parked out front!

Friendly evironment, nice people, short wait time. It's a newer store hard to complain especially…read moreafter having to go to division so much, no offense to them it's just too busy for me! You'll be in and out with whatever you need at this location.

if there was a zero rating I would have chosen that. we have…read morehad a dangerous communication wire dangling from our home through our entire backyard for 6 weeks. my husband has nearly strangled himself in it. This company says they have scheduled an appointment to see the problem then never shows up. 6 times at this point. it is nearly impossible to speak with a person and regardless if you get someone on the line they cannot heKP. Absolutely the worst company I have ever dealt with.

The employees are not the problem, it's their system. Our Internet has gone up and down at least 10…read moretimes today, and it's only noon. This is a regular occurrence. I called Century link about it and got to talk to the robot who try's to sound like a person. It informed me it found a problem with their line and they would need to send someone out to fix it. The soonest appointment is a week from tomorrow. It conveniently scheduled the appointment for sometime between 8am and 5pm, Central Time, which is 2 hours ahead of where I live in the Pacific zone. The robot also said they will charge me $95 if I am not here when they show up. I've been through the same process at least three times in the last 12 months. I'll get a text telling me that their technician has arrived. No one ever actually shows up at the house. So I drive around and find their Century Link truck parked along the road, about a mile from my house. The technician tells me the problem is somewhere on the main road. I'll get a text later saying it's fixed. That means it will work slightly better for a couple months. Then, I will have to repeat the process, talk to the robot and sit at home for another day so they can not show up again.

I have only very recently become a member, after having been an ardent non-financial supporter for…read moremany years. There are so many shows that I enjoy that my list could go on and on. Currently I'm fascinated by Victoria and glad that Mercy Street is back, despite the grit. This summer I loved the Corfu story, and would like to read the book sometime. My friend and I enjoy Call the Midwife, and she ended up going to the library to read those books. I also enjoy the nature shows, ancestry shows, American Masters and Kennedy Centre Honors. I'm not big on news shows or classical music but that's okay. What made me decide to become a member are two things. One, my financial situation has improved. I must tell you that I've always been grateful for all those people listed who make these shows possible - I say that most sincerely. The second thing is that I discovered that I can watch A Chef's Life online - I was so thrilled and grateful, as I missed a couple seasons :) Keep up the good work!

From the owner: KSPS-TV is the Public Broadcasting Service (PBS) public television station headquartered in…read moreSpokane, Washington. We reach more than 2.3-million households in eastern Washington, northern Idaho, Alberta, and beyond. Viewers hail from Calgary, Edmonton, Coeur d'Alene, Kalispell, Wenatchee, Moscow, and hundreds of cities and towns across one of the largest Nielsen Designated Market Areas in the nation. KSPS is licensed to Friends of KSPS, a 501(c)(3) non-profit organization in the state of Washington. Our mission is to provide on-air, online, and multimedia programs that entertain, engage, and educate to enrich all the communities we serve. KSPS is the region's source of top quality PBS programs, including Masterpiece, Victoria, Great Performances, NOVA, Nature, Frontline, Sesame Street, Antiques Roadshow, Arthur, Sherlock, Mercy Street, POV, Curious George, American Experience, Wild Kratts, and PBS NewsHour. Thousands of KSPS viewers remember past favorites like Downton Abbey, The Magi

There is nothing more irritating than lazy people working for a large corporation who tells you…read morethey don't care what the corporate website shows/advertises where plans are concerned, as they have nothing to do with the website. AND YET they work for AT&T but refuse to honor what the corporate website advertises for their plans. I showed the agent on the AT&T website the 3 available plans for 55+ and told them which one I wanted for my wife and I. They refused to help. Zero customer service. In fact, piss poor customer service and outright failure to provide what the company advertises - IOW, it's false advertising to draw a customer in with $35 lines for two lines for 55+ when no location will work with you to set it up. Been with AT&T for more than 25 years. Time to switch to T-Mobile where they actually have legit plans for 55+ at a far better rate than $185 a month for two lines & two watches. BYE AT&T! Your customer service agents in stores SUCK!

Tiffany at the ATT store on Division in Spokane is amazing! she helped my wife with exactly what…read moreshe was needing. She offered a great selection of choices and we were able to get an excellent value with the new products that she helped us with. I highly recommend for anyone to go and see Tiffany at ATT as she is a leader in customer service.

The team was awesome! I called with a rather unique request. They took the time to brainstorm as…read morea group and determine what would work best for our situation. The installer that came out was knowledgeable and friendly. He made suggestions to get us the service we needed in the most economical way possible.

I recently moved to the Spokane area and was having a difficult time getting internet. I saw a sign…read moreattached to a utility pole with the Fast Internet #. I had nothing to lose as my wife and I both work from home and had no internet. I was losing $$$ each day and desperate. I called Miriam and she was super helpful and got me hooked up quickly with quality reliable service. Her and David are a great resource for Internet service and the customer service is 5 stars all the way and worth the extra $$$. With no internet I don't make $$$$. I feel that I can call Fast Internet and get any issue solved quickly. Call them and and give them a shot. You will not be disappointed.