Very respectful and courteous. I would consider This repair…read moreshop in the future For now decided to get new phone.

Everything was fixed properly in a timely manner. Getting our devices fixed was easy and convenient.read more

Kimi has been my primary source for phone repairs for several years. I've brought him multiple…read moresmartphones, both Apple and Android, for cracked screens, battery replacements, and other issues, and the experience has always been excellent. The work is high quality, the turnaround time is fast, and the pricing is fair. He is honest, dependable, and easy to recommend. His store is conveniently located on Canal Street, so while you're waiting for your phone repair, there are many spots to do shopping or have amazing Chinese meals nearby.

Kimi was very VERY nice, so nice that I almost feel bad writing this review... He took me right…read moreaway and replaced the broken glass on my older model ipad within the hour. Unfortunately, the iPad has never worked the same since. It goes dark automatically/randomly for a second and I have to wiggle it to get it to turn back on. I have brought it back to Kimi twice - the first time he fiddled with the settings, restarted it - I was hopeful, but the problem persisted. The second time, he replaced the glass again (free of charge) and now the problem is even worse - the screen has several air bubbles and is frequently unresponsive & still turns off randomly, usually when I am working with a client and need to show images. It is also a lot darker than it should be (even at the highest brightness setting). JUST BE AWARE: that it might ruin your ipad/iphone irreperably. At your own risk.

Dylan is great! My computer needed cleaning, and he did it quickly and thoroughly while I waited,…read moreat a very reasonable price. Highly recommend!

Terrible customer service. Asked him a couple of questions about what he was going to use to repair…read moredevice he kept stalling and not answering questions or would attempt to answer another question to get around what he was going to keep up with his lies.

Very reasonable price. Great work. Done quickly. He fixed a cracked/broken hinge/shell on our…read morelaptop. Polite, and took his time explaining the work that needed to be done. Couldn't have had a better experience. Great job!

1/31/26 Took my galaxy phone to repair bcuz the charging…read moreport had sand in it. Was told it was fixed but when I got it there was a white line straight down my phone. The phone is flickering none stop. It looks like it's about to die. It was a waste of money. Now I have to buy a new phone. Will not go there again

Excellent service! My phone stopped charging right before a work trip to San Francisco, and I…read moreneeded it for everything. Ethan quickly found the issue, fixed it on the spot, and even repaired a motherboard short I didn't know about. I'm very grateful for the fast, professional service and will definitely be back. Highly recommend Ozogeeks!

Charged me 150$ to simply replace a missing screw on the hinge! Also, said it would be ready same…read moreday by 6pm, wasn't ready till the following afternoon.

Be Careful With This Place!…read more I brought my computer in because it wasn't turning on, and at first the owner seemed helpful. He told me it was a "simple power issue" and said it would cost around $50 to fix. A few hours later, he called me back and suddenly claimed there were multiple problems--now the motherboard "looked suspicious," and he said he might need to order special parts. I asked for proof or photos, but he just talked in circles, using a bunch of technical words to confuse me. It felt like he was making up issues just to raise the price. He said, "I already opened it up, so I have to charge you either way," and then mentioned a new fee--conveniently just under $100. I ended up paying more than double what he originally quoted, and my computer still wasn't fully working when I picked it up. It honestly felt like a scam. I saw another customer arguing with him while I was there, saying something similar. Avoid this place if you don't want to be tricked into paying for "repairs" you didn't ask for. This place is not professional!!!

Very good! He made my iPad fixed like brand new and I was happy he does really good repairs, I…read moreprefer you go to him. 5 stars!

JL- This is amazing store I come to trade in my Broken iPhone 6plus and now I have iPhone 7plus…read morewith 128gb, and have a good service. A lot of accessories that you need and phone that you most like it. So what are you waiting for come and see it for your self.. thank you

From the owner: Xtra Innovation goes above and beyond to exceed the expectations in the retail industry. Our…read morededicated staff are knowledgable professionals who are always there to help our clients.From competitive pricing, Instant Mobile Phones Repair Solutions, Bill payments, Best data plans, rest assured Xtra Innovation has you covered.

My cell phone stopped charging yesterday. I shopped on Verizon and was shocked to see the latest…read morephones cost at least $1,200. So I said "let me check this place out before I spend over a thousand dollars on a damn phone." Khan assisted me and explained my options but it was hard to understand him because of his thick accent. But this is Queens, the melting pot of the world. He was friendly and appeared to know his stuff. I went the route he suggested and he showed me some cool products for my cell phone which he took out the box and gave demonstrations. Now that is something you can't do on Amazon, which I truly appreciated. A few hours later my phone was fully charged. I was very pleased with my experience and would definitely return and give him some more business. Good job Khan.

Merny, I can't be anymore thankful for your Services ! My…read morebrother flew to New York on a quick business meeting . Broke his phone from his departure city . Once in New York - you made yourself available in such a short notice to be at JFK airport ! Thank you!!

I have had many positive experiences with this company. They have the best prices for screen…read morereplacement and can do it often while you wait. They know how to fix older Apple computers when Apple says they can't do it. Very honest tech repair company. Go there!

Took my iPhone with some water droplets in the camera to get cleaned and dried out here. They gave…read moreme back a bricked iPhone 12. They clearly cracked my screen while trying to remove the screen or something. My phone is returned to me with a huge crack and half the screen not showing (It was working fine before the cleaning). They ended up not charging me the $40 for the cleaning..... hmm I wonder why.. maybe because they knew they messed up my screen and they told me the residual water damage from the screen 'conked' out my lcd screen. WHATEVER THE HELL THAT MEANS. Stay away from these unprofessional amateurs who clearly have no f*cking clue how to handle an iPhone device. I'm pretty sure I heard the tech engineer say they didnt have the tools at the office to work on my phone as well. HOW DID THEY WORK ON IT ANYWAY?! MUST BE WHY YOU F*CKING CRACKED MY SCREEN AND BRICKED MY $1000 PHONE. STAY AWAY FROM THESE A M A T E U R S HA even advised me to take it to the apple store after they BROKE MY PHONE. NO F*CKING SH*T I'm taking it to the apple store it's what I should have done in the first place. LOUSY A*S excuse for an iPhone repair business. F*CK YALL

He fixed my laptop and the moment it moved in a different position, the picture tube(s) blanked out…read moreagain. He also told me, my device would be $150 only for me to come back another day, and he wanted to now charge an additional $15. He requires ALL money paid upfront without even touching the device.

Dropped my phone while crossing the street and a couple of cars ran over it. Luckily it still…read morepowered but all of the glass was broke. Brought it her and they fixed it for a great price. So far so good with my phone. 30 day warranty. Location isn't ideal for parking but cheap rent makes cheaper costs for repairs.