Amanda at the front desk is friendly and willing to help, however I noticed there was a lack of…read morecommunication from the front desk to the person that was supposed to let the customer know they can pick up their items. The cleaning was completed a day ahead of the promised date. A text or call would have gone a long way.

I took a suit there to be dry cleaned only to have to steam it when I got home because of all of…read morethe creases that were on the jacket and slacks. They were not the type of creases that you wanted. Very disappointing!

Fast, efficient, and affordable. So thankful for this business! Friendly staff, dropped off Friday…read moreand was available Monday - 3.75/shirt. It's nice to have a good cleaners while traveling. Will be a returning customer thank you!

Happened upon these folks accidently and am very glad I did. No one else in the area could meet…read moreour deadline. I called them, expecting to hear the same thing that everyone else said and to my surprise, they were confident they could accommodate our deadline. The customer service was extraordinary! They were happy to come to our facility to pick up. In less than 24 hours she was back with our order perfectly cleaned, folded, hung and bagged and ready to go for the upcoming trade show! And the price was well below what we expected...less than $20! I highly recommend them!

Horrible service and very much too costly in addition to being very slow and somewhat argumentativeread more

Seems to be under new ownership, is now Davig's Cleaners, although the signage hasn't changed yet.read more

Very clean family friendly love the entertainment for the kids. I love the giant machines perfect…read moreand it's not just one.

Employees are always rude , like we're annoying them to do their job. One star is way too manyread more

Fast pace. Always great with customers. Knows how to do the job of your preference. I've been…read morecoming here for a while now because I get my items hemmed to fit me because I am short and I've never been anywhere else because of the value and service they put into my clothing on how I want them to look like.

It was fast, I asked for my suit to be pressed and dry cleaned for the next day and they had it…read moredone. Easy to conversation and caring,

This is the best dry cleaner in town. Their seamstress is very gifted and always does a fabulous…read morejob. I've brought everything in from a simple hem to allowing a size 10 business suit to fit a size 4 body. She's always pleasant, fast, reasonably priced and does simply beautiful work. I cannot recommend highly enough. I wouldn't go anywhere else.

We've been customers of V.I.P. for over ten years and have always been satisfied with the quality…read morework and friendly service. My wife is fussy about her cleaning and alterations, as am I, regarding my shirts, but V.I.P is a business we could trust over the past 10+ years. Unfortunately, we are moving out of the area and will miss V.I.P.

The customer service here is rather disappointing. I had one pair or pants altered here over a year…read moreago and thought I had found "my place" after moving into the area. However, the last two times I have gone have been a nightmare. Before even seeing the garment I was told that it was take over a week to hem a jumpsuit. This was an outfit I needed sooner than that so I just returned it instead. I recently went in to have a dress altered and before even showing the gentleman the dress, I was told it would be at least two weeks before they could get it done. While that would've been fine because I didn't need the dress right away, the tone and disinterest in my service was already frustrating. I continued to show my dress and explain what I wanted done. Shorten the straps, take in the waist, and hem the length. While I know that is a good amount of work, the dress is not lined and has spaghetti straps, so definitely not the most complicated garment they have had to alter. I was quoted $85 for a dress that I spent $40 on! Absolutely not! Not only was the man rude, but that price seemed a little high. I took my dress to a cleaner In Sycamore instead where the woman was an absolute delight. She had me try the dress on, pinned it until it was perfect, gave me a couple small discounts and then quoted me. For all of the work listed above, I paid $40 and the dress was done in a week, probably could have been sooner if I needed it. When I picked it up the dress looked great, exactly how I hoped it would and they even pressed it for me. V.I.P cleaners made it clear that they did not value my business, they must be far too busy with more important things. I will not be back as I will be visiting my new "place" in Sycamore from now on.