Amanda at the front desk is friendly and willing to help, however I noticed there was a lack of…read morecommunication from the front desk to the person that was supposed to let the customer know they can pick up their items. The cleaning was completed a day ahead of the promised date. A text or call would have gone a long way.

Had a truly terrible customer service situation at this place today & left a 1 star review. The…read moremanager just called me to make it right. Changing to 5 stars because it's not about the mistake: it's how the mistake is handled.

New clothes with funky smells go first off to Neighborhood Cleaners before I put them on! Sale…read moreclothes at a great price end of season especially need serious detoxification and Neighborhood Cleaners returns them fresh without any smell. I love my new clothes-and know they are safe to wear after a trip to this my favorite laundry and dry cleaners.

Best Cleaners for all you needs. Very nice owner. I highly recommend this business. I've never had…read morean issue and all my clothes always come back nice and neat.

Horrible service and very much too costly in addition to being very slow and somewhat argumentativeread more

Seems to be under new ownership, is now Davig's Cleaners, although the signage hasn't changed yet.read more

This place has progressively gotten worse. It is so dirty, floors, counter, fronts and inside…read morewashers and dryer, the bathroom is nasty. It is generous to give them 1 star.

Employees are always rude , like we're annoying them to do their job. One star is way too manyread more

Normally I would have difficulty finding ways to distinguish one cleaners from another, but…read moreLakemoor Cleaners really made it easy for me. I needed to get a bunch of shirts and pants pressed and figured I would go to the closest place to me, and, living in Volo, this was it. I am glad I decided to go here. Above all, the employee that helped me was what made it great! Helpful and friendly made for the perfect combination. She noticed i was not in the system and asked if I had recently moved to the area. when I said I had, she welcomed me to the area and commented on what a nice area it is. She was also very accurate in making sure she knew what I needed with each article of clothing. When my wife picked up the clothes, she also said how nice they were. Now, I realize many people will say, who cares, how were the clothes? I can happily report that they all came out great. I asked for lightly starched, and they were. Creases were all correct. Fold were correct. My shirts actually looked newer than when I dropped them off! As far as prices, I had 3 pants pressed and 10 shirts pressed for a total of $31.00, which as far as I can remember seems about average. This is definitely my new permanent cleaners and I would recommend it to anyone in the area.

Fast pace. Always great with customers. Knows how to do the job of your preference. I've been…read morecoming here for a while now because I get my items hemmed to fit me because I am short and I've never been anywhere else because of the value and service they put into my clothing on how I want them to look like.

This is the best dry cleaner in town. Their seamstress is very gifted and always does a fabulous…read morejob. I've brought everything in from a simple hem to allowing a size 10 business suit to fit a size 4 body. She's always pleasant, fast, reasonably priced and does simply beautiful work. I cannot recommend highly enough. I wouldn't go anywhere else.

We've been customers of V.I.P. for over ten years and have always been satisfied with the quality…read morework and friendly service. My wife is fussy about her cleaning and alterations, as am I, regarding my shirts, but V.I.P is a business we could trust over the past 10+ years. Unfortunately, we are moving out of the area and will miss V.I.P.

The customer service here is rather disappointing. I had one pair or pants altered here over a year…read moreago and thought I had found "my place" after moving into the area. However, the last two times I have gone have been a nightmare. Before even seeing the garment I was told that it was take over a week to hem a jumpsuit. This was an outfit I needed sooner than that so I just returned it instead. I recently went in to have a dress altered and before even showing the gentleman the dress, I was told it would be at least two weeks before they could get it done. While that would've been fine because I didn't need the dress right away, the tone and disinterest in my service was already frustrating. I continued to show my dress and explain what I wanted done. Shorten the straps, take in the waist, and hem the length. While I know that is a good amount of work, the dress is not lined and has spaghetti straps, so definitely not the most complicated garment they have had to alter. I was quoted $85 for a dress that I spent $40 on! Absolutely not! Not only was the man rude, but that price seemed a little high. I took my dress to a cleaner In Sycamore instead where the woman was an absolute delight. She had me try the dress on, pinned it until it was perfect, gave me a couple small discounts and then quoted me. For all of the work listed above, I paid $40 and the dress was done in a week, probably could have been sooner if I needed it. When I picked it up the dress looked great, exactly how I hoped it would and they even pressed it for me. V.I.P cleaners made it clear that they did not value my business, they must be far too busy with more important things. I will not be back as I will be visiting my new "place" in Sycamore from now on.