HORRIBLE SERVICE! The owner of this shop is very racists.He made me and my family feel…read moreuncomfortable and like we didn't belong there.We ordered suits from here for a wedding and they changed the price last minute and luckily some one recommended Great HangUps or else we would have had to call the wedding off.0/10.I will never ever in my life come back here.

They were extremely rude to my father and said he was fat for no reason they said "He needs to work…read moreout more and lose a couple pounds." They also said to my uncle the same. Would not recommend.

I've always enjoyed supporting local businesses, but my experiences at Culture Shock were deeply…read moredisappointing, and I would advise others to avoid it. The owner, especially the gentleman with dreads, came across as insincere and unprofessional during both of my interactions. I brought in a crate of valuable hip hop records to sell, as I needed to cover a last-minute bill because I was the sole caregiver for my grandmother that had dementia, so her hospital bills were stacking up. I explained this to him, and I shouldn't have, but I didn't think he would take advantage of my situation. Despite showing the clear worth of my records--including a sealed original "Marshall Mathers LP" valued at over $200--the owner offered just $300 for over 50 albums of similar value. As a collector with over 20 years of experience, I knew this was a shockingly low offer. Needing the money and with other stores closed, I reluctantly accepted, but I felt completely ripped off. Later, the owner came to my home to view more records. He spent two hours carelessly disorganizing my collection, then made another unreasonably low offer. When I declined, he became aggressive, raising his voice and accusing me of wasting his time. His unprofessional conduct in my own home was appalling. I captured the entire incident on camera and seriously considered posting it, as his behavior crossed every line of respect and professionalism. Ultimately, he offered just $230. The next day, I sold the same records to Toad Hall for $1,400--over six times what Culture Shock had offered. This stark difference shows just how unfair their pricing is -- both buying and selling. While the owner's wife seemed polite, the owner (Skyler) behavior was entirely unacceptable. He clearly only values customers willing to accept unfair deals, and without his wife, I doubt this business would survive. After spending thousands of dollars here over the years, I can confidently say I will never return. If you value fair treatment and professionalism, take your business elsewhere. Toad Hall treated both me and my records with care and offered fair prices and they sell for reasonable prices as well and have a much better collection -- something I did not experience at Culture Shock.

Was in Rockford and found this great record store.The staff at Culture Shock was very helpful and…read moreknowledgeable. They offer new and used records. They also carry unique Rockford items, if you are looking for a special gift for someone.

Stopped by the Rockford location on my way to Indiana to drop off my mom. I don't know what it is,…read morebut Ross has gone downhill with the selection of BIG shoes! You have a section that says 13 and up, but you should change it to 13 and below, because you NEVER cater to big sized shoes anymore. I remember at one point I bought 3 pairs of shoes. It's not just this location, this is the location in my city of La Crosse, WI as well! I used to love this store and company, but anymore I'm not excited at all. This particular location was the location that I night the 3 pairs of shoes about 4 years ago! Such a shame! I hope you can do better!! I did get 3 shirts for my job, but other than that, I'm not impressed at all!

I was looking to get a couple pairs of jeans and thought I would try here to see what they were…read morelike. I had heard that Ross had some good deals, like another discount and markdown department store in the area. They haven't been open too long and you could tell they were still working out some of the kinks. The store was a little bit disheveled. The men's jeans are on a rack next to the luggage section. Luggage was spilled over into the aisle blocking the way. Clothes were mixed in to different areas like someone picked up a large shirt and decided they didn't want and placed it in the small section. I believe that all of that is a result of the clientele and not the staff. When we were there they had staff going through the aisles trying to straighten, it's just hard. The store is organized into its various departments. It's not as well marked as other stores, but if you pay attention to the signs you can find what you are looking for and sizes rather easily. The dressing rooms where clean and the attendant was extremely helpful. They were a little slow in the checkout aisle. We stood there in a line for a long time while two staffers and a security guy where sorting clothes that either people decided not to buy or they found in the wrong areas. After about 10 minutes they opened up a second register. The prices were right. If the tags with the suggested retail price are correct, I bought a pair of jeans for $20.00 that normally cost $60.00. If you are looking to buy some designer clothes and are on a budget, it doesn't hurt to check them out. Also if they don't have something one day, come back later in the week, they get new shipments in all the time.

First of all, nothing is going in this mall anymore. It's on its last leg…read more This is a small local store that's filling the vacant spots. The shoe selection is small, and I can't figure out why the owner would pay 3 employees to stand around when there's no customers. They have to be losing a ton of money here.

From the owner: Buy Sell Trade Sneaker Store Located inside the cherryvale mallread more

Recently visited this store! I absolutely love this place, it has some of the best men's fashion…read moreI've seen. Many of the shirts and jackets are exactly what I'm looking for style wise. The store feels like a vibrant man cave and a gateway to the professional world. Meeting Steve was such a great time. It's pricey but the clothing is hard to find that you really can't find at other stores. My only con about the store that dissapointed me was that I went to their website and they didn't have an online store. It's a bit of a drive to Geneva so an online store would of been convenient. Overall, this store is pretty much top teir men's professional wear.

Amazing selection of Men's clothing, got my boyfriend, brothers, and father multiple items from…read morethis store. It is such a great place to purchase gifts anywhere from cologne, candles, and watches to nice quality sweaters and shirts. Would 10/10 recommend. The owner has done such an amazing job decorating the store and it smells so good in there!

Of all things, forgot my suit for a wedding weekend. Walked right in and an associate by the name…read moreof Paulie (hope I remembered the name correctly) immediately asked what I needed. Explained the situation and although I expected not to be able to get a suit same day, he took care of me and I was able to get a suit within in 10-15 minutes. What an extremely easy/smooth process. I can't thank him enough! Thanks again Paulie!

I'm a big guy. And I was kind of needing a suit for a funeral. They really didn't have anything in…read moremy size that looked any good. The salesman told me they would rent me a suit that would fit. Their selection was very, very questionable. The price to rent the suit was about half the price I would pay for a decent suit at a reasonable store that services big and tall. If you're normal size, I suppose they might be OK but if you're a big guy steer Clear. Make the trip down to Schaumburg or that area and go to a legitimate big tall shop.