I do like shopping here, but I liked it better when they had the CUSTOMER SERVICE DESK away from…read morethe cashiers. They knew what to do and did it well, and they knew how to treat the customer for what they needed. The cashiers do a wonderful job but they get overloaded sometimes. I think having the self pay is a good idea. My problem is I placed an order and part of it came in and the other was shipped out a couple days out. I showed it was in on the Kohl's order and went to pick up. They said they didn't have it. I checked again & went back with the order number still said it wasn't in. Called customer service said it would be there about the 6th. Went back around the 9th still nothing. Sent my husband up and he was able to get one of the pieces that came after telling him that they didn't have it he was going out the door and they yelled at him they found one piece the other one wasn't there they said. I kept checking and it showed shipped at store. Called can't find that order number. I called customer service he said it should be delivered by January 6th. I have never received a email that it was in but on their site it shows delivered. I checked again and again and called again 1/23/26 can't find number. Called customer service they said it was delivered to the mailbox. But I told her that they said they couldn't bring up the order number so she said it's out of stock which to me they should have ordered me another one when I called the first time and told them they couldn't find the order number. I had a 30% off but honestly didn't want to use because I wanted this order settled so I lost that. I feel they did a disservice to me when I kept calling about the order. The second time I should've been told they would reorder it. Now I can't get the top I ordered 12/26.

This stand alone location is a really nice store. The product selections are extensive and above…read moreaverage in quality. Sale items were plentiful and we took advantage of them. Returns and exchanges were handled well. Some of the aisles in various departments are a little confined in that it is difficult for wheelchair access and mobility. Finding store personnel to help is a little tough. The younger associates looked at my physically challenged companion as if she had an STD or leprosy...not the case according to our doctors. No one seemed to want to help her and that upset me, but my companion was a trooper and just carried on only to break down after we left the store. It's sad, really sad. We haven't experienced this anywhere else. I wanted to make a complaint, but she wouldn't let me...she's the type that wouldn't say "Poop" if she had a mouthful. Might change the rating to 1 star if it happens again. Again? Yeah, she likes the clothing, accessories and has their charge card that gives special discounts and perks.

Went in there looking for a dress for a wedding and I couldn't decide so Liz and Cora helped me…read moredecide and they were both so nice! The store was clean and organized. The customer service Was exceptional. I don't typically do reviews but this service I had was the way it should be . Highly recommend and will be going back.

Really cute dresses. I can always find something for an event and sometimes even shoes to match…read more I've gotten so many compliments when I've been out and people want to know where I got my dress from. They're decently priced and there's a variety of styles, so if I don't want to go with a plain skin tight one, I can always find ones with sparkle or layers to them. Their cover ups are so cute too! They have shawls and fluffy vests to pair nicely with what you're wearing. They also have a small jewelry section, but their earrings can pretty much match with anything there. Beware the glitter dresses though, because they shed like crazy, even after using hairspray. Those only last me a couple wears because they leave a glitter trail on everything and then the dress gets like a bald spot. Hah.

Great customer service! The employees were kind enough to let us in at closing time. They did not…read moreeven rush us while we frantically looked for shoes to wear to a funeral tomorrow morning.

I do not recommend this store if you are using the buy online and pickup in the store feature. I…read morewas told it takes more than once "it takes at least 2 hours to get through the system" my order took far longer than 2 hours and I finally went in and found them myself the the person at the checkout counter was very rude and unhelpful so rethinking my 1st statement I would avoid this store altogether. When I spoke to the manager all they said was it takes 2 hours to get through the system so I guess the poor customer service at checkout was perfectly fine

Of all things, forgot my suit for a wedding weekend. Walked right in and an associate by the name…read moreof Paulie (hope I remembered the name correctly) immediately asked what I needed. Explained the situation and although I expected not to be able to get a suit same day, he took care of me and I was able to get a suit within in 10-15 minutes. What an extremely easy/smooth process. I can't thank him enough! Thanks again Paulie!

I'm a big guy. And I was kind of needing a suit for a funeral. They really didn't have anything in…read moremy size that looked any good. The salesman told me they would rent me a suit that would fit. Their selection was very, very questionable. The price to rent the suit was about half the price I would pay for a decent suit at a reasonable store that services big and tall. If you're normal size, I suppose they might be OK but if you're a big guy steer Clear. Make the trip down to Schaumburg or that area and go to a legitimate big tall shop.

My wife and I went here to look at clothes for an upcoming vacation. We didn't want to spend a ton…read moreof money because we wanted to save it to blow on vacation, but we wanted to get some nicer clothes. She saw a pair of jeans on a bartender we know that she liked and asked here where she bought them, she pointed us to Marshalls. We were surprised by what we found when we went in. There were a lot of designer and name brand clothes, including clothes from shops in the mall here for a fraction of the price. I picked up a pair of shorts and a shirt for just over $30.00 that, if their tags don't lie, would normally have cost me over $100.00 combined. Based on the brand name on them and where I've seen them in the past, I don't think it's far off. They had clothes, accessories, shoes, and much more. If you follow the signs, you can find items you are looking for and sizes fairly easy. However, the racks are a MESS! People putting things back in different areas, so many different things mixed together. It's almost like trying to shop in a second hand store sometimes. So if you just want to save some money or you are on a budget but don't want to dress like it. I'd recommend checking them out. What's the worst that's going to happen? You leave and go to the stores you normally shop. I know I'll be going back.

It's a marshals that's all it really is they had enough clothing and what have you I went for the…read morepet supply section and they had the right bones so I can give them that the place was busy the customer service was good that's about it

I LOVE DSW! I have…read morebeen in this particular one a few times. I haven't actually found shoes that I've bought at this location though. However it is nice and big and clean! It just opened May 2015. They have a good selection for men's as well.

Horrible customer service Cathy was so rude.... I was trying to do an exchange which is not…read moreimpossible after I purchased with afterpay and she just sounded like it was a nightmare... I love dsw but dealing with employees like these makes you not even want to come back! I hope corporate sees these reviews so they can get in here and teach their employees a thing or two about customer service!

Good store friendly staffed and well put together. Check out was slow cause they were training a…read morenew guy, probably temp holiday staff. I have had the AE rewards card since I was in high school and it fell off my keychain. So they were able to look me up under my maiden name change my name and give me new cards all at the register in no time at all I love their clothes. My husband and I normally make two big trips here a year once in spring for new t shirts and sinner clothes and once in fall for fall/winter

Omg!!! My favorite part about this store is trying on the clothes. I would have to say they stepped…read morethere game up when the started making stretch flex jeans and khakis. They are probably my favorite pair of jeans EVER!!! Now I don't struggle to button my pants after eating a huge meal. Overall, a great store and if u haven't tried a pair of the stretch flex, I recommend it.

This was an excellent Costco and a great place to pick up some cheap gas. The gas station is…read morecompletely removed and not in the same parking lot as a Costco; but, right across the street. This, I think, prevents the traffic to both the gas area as well as Costco from interfering with each other other. Also, there are lots of shops everywhere at the outside plaza, which is right next-door to Costco. The Costco also was conveniently located not far from the main highway.

I really love Costco but I really hate Costco and I have to go with one star review again when it…read moreis 545 and this place is super busy and they have two cashiers and we are just standing in line waiting to get checked out. Maybe they should look into hiring some people to work here. We also have a Sam's Club membership and they do something really great there where they let you walk around and scan your own items you pay as you're walking around and you walk out the door with your receipt. It's really smart and convenient.