The manager Angelica helped me today with some issues I had with a product and deserves praise. She…read morewas very kind and professional and her staff was working hard with her which I really appreciated. I think you should consider coming to this location and give them a try. They had a crazy selection of different products too.

The past 4 times we have gone in, the don't have what we want. Now that they have gone "automated"…read morewe wait just to be told they don't have the shoes we want in stock. Company is going down hill fast.

My wife and I went here to look at clothes for an upcoming vacation. We didn't want to spend a ton…read moreof money because we wanted to save it to blow on vacation, but we wanted to get some nicer clothes. She saw a pair of jeans on a bartender we know that she liked and asked here where she bought them, she pointed us to Marshalls. We were surprised by what we found when we went in. There were a lot of designer and name brand clothes, including clothes from shops in the mall here for a fraction of the price. I picked up a pair of shorts and a shirt for just over $30.00 that, if their tags don't lie, would normally have cost me over $100.00 combined. Based on the brand name on them and where I've seen them in the past, I don't think it's far off. They had clothes, accessories, shoes, and much more. If you follow the signs, you can find items you are looking for and sizes fairly easy. However, the racks are a MESS! People putting things back in different areas, so many different things mixed together. It's almost like trying to shop in a second hand store sometimes. So if you just want to save some money or you are on a budget but don't want to dress like it. I'd recommend checking them out. What's the worst that's going to happen? You leave and go to the stores you normally shop. I know I'll be going back.

It's a marshals that's all it really is they had enough clothing and what have you I went for the…read morepet supply section and they had the right bones so I can give them that the place was busy the customer service was good that's about it

We got terrific personal service today purchasing baseball pants for my son. The best part was…read morebeing able to get them hemmed while we waited! You don't get that service from a big chain. I like that they focus on local high school sports with the accessory colors they stock. To be honest, though, I would shop there more often if they offered spirit wear from all the local schools equally instead of 75% from only one school.

I needed a special shirt made with our local school's logo on it, and within 2 days, it was created…read moreto my satisfaction, and I was able to purchase it at a fare price. I have seen their work many times and it is alway high quality work.

From the owner: Screen Printing, Embroidery, Heat Transfers, Monogramming, School and Sports Uniforms, Team…read moreUniforms, Can Koozies. Products: Shirts, Clothing, Athletic and Sports Wear. Services: Graphic Tees, Embroidery, Monogramming, Heat Transfers, Sports Printing, Graphic T-shirts, Company Apparels, Women Apparel, Available on Saturday and Sunday by Appointment Only. Brands: Carhartt, Augusta, Badger, Gildan, Holloway, Comfort Colors. Location Facts: On the Corner of Galena and McKenney. Across the Street from the Huffy Marathon Gas Station.

This is only the second time in a few years I have ordered online. As of a week I have not received…read moreeither purchase. I am so angry with their online order service. I am done. Once I get my orders and or refund I will be done with Famous Footwear. Whoever ships for them is awful.

I visited Famous Footware on State Street Rockford last night around 8:50pm. I was looking for a…read morepair of dress shoes and a pair of sneakers. I found both and had some assistance from an employee. I then went up to check out. The nice employee that assisted me was waiting, she got barged out of the way by an older lady, she said I'll take it from here. The older lady asked me if I found everything okay... I told here yes all but the laces on the sneaker are gray and I would prefer white. She indicated to me that replacement laces are sold here. I asked if they could be included since I was buying 2 pairs of shoes... not much to ask. The older lady then proceeded to tell me did I want her to loose her job and that she loves selling shoes. Big mistake! I asked how much the laces cost, she said $2.50, I asked one more time "you are really going to loose my business today and in the future over $2.50 laces?" she said yes and was very stern about it. (Strike 1) I was quite disturbed that the associate that had attended to me on (2) separate occasions that night was being forced out of a sale (Strike 2) No flexibility and obvious frustration that it was now past 9pm closing time. (Strike 3) Horrible customer service and me wasting my valuable time trying on shoe and wanting to spend my hard earned cash. I am also in sales a Manager, just I sell Automobiles that cost thousands of dollars, if I treated a customer buying a car the way I was treated last night that would not only be unacceptable, but would be missing on thousands of dollars over the hundred or so that I was about to spend. Perhaps a person like the older lady that I encountered doesn't think that loosing a hundred dollar sale matters, but I bet the owners of Famous Footwear do. I'm going shopping today elsewhere and I bet if the sneakers at another store are gray they will give me white ones.

My son and I visited this store in February/March area. The sales associate started out fantastic…read morehowever, when I didn't like the coloring of the shoe she had in stock she seemed annoyed with me. The shoe she picked had an off white sole which looked dirty to me. I work in healthcare and the last thing I want is a dirty looking shoe. She made us feel bad for how much time she had taken with myself and my son. She had already ordered a different style shoe for my son at a different location and seemed annoyed when I asked for a different style as well so I stuck with the one she had in stock. I later went back and exchanged the shoes for the one I wanted. I didn't need the shoes in March or April and just tried them on to "break them in" for work later this week. THEY GAVE ME THE WRONG SIZE!!!!! So now, I have a pair of shoes that are a size too big and won't honor the original size I ordered because "it's been too long." Really?! I'm not asking for my money back. Just the size I should have gotten in the first place. I know I'm a nobody to this business and this review won't make a difference but it is frustrating when you try to stay with a "Mom and Pop Shop" to help them out and this is what you get.

The staff is amazing. I came in with my 7 year old daughter to get myself new hokas. One of the…read moresales reps took my daughter under their wing and let her use the sizing equipment. It was an amazing experience for both of us. I got some great shoes, my daughter got shoe recommendations and made a lifelong friend!