Complete rip off. Selling used clothing for higher than the actual department store its from…read more Marshalls price is 12.99. OUAC 16!

Brought in 2 bags and a container of clothes, they only took 7 items, said everything else "wasn't…read morethe size they needed or had wear and tear" yet they had a sign on the counter saying they needed the exact sizes I brought and I went through everything before I brought it in and there were no stains, rips or anything. I brought 100 items. they said they only take things that are brand new or have tags on them. so stupid.

We come here a lot with our kids and are thankful it is here! A wonderful place to escape the cold…read moreof the winter (or heat of the summer) and they have lots of food and activities for kids and families, as well as lots of stores to shop. It's not super busy so it's nice not having to fight many crowds.

We love taking our kids here when we need to get out of the house! We always get Kobe's Japanese -…read moreyum!!! And the workers are always quick to clean up our tables after we leave. Our boys love playing in the kids area and on all the little rides. It also has stores that we frequent often like H&M, Barnes and Nobles and American Eagle.

I would rate this lower if i could. I purchased an item and when i had the original receipt but due…read moreto this going past 60 days they said they would have to issue me a store credit...yhis would be fine but they said they would be able to only give me the current selling price.....even though i had the original receipt....for a few dollars savings they lost a customer will not be returning here again

The employees here have all been here for awhile, and i think that's really cool because they are…read moreso eager to help, and find you exactly what your looking for. Even when there is a LONG line it always seems to go pretty quickly because they are on top of check out and returns. I wish it was a little more organized BUT overall they usually have things stocked and a great sale waiting for you.

Came in here to return an online purchase that had a defective item…read more I'll spare you the details but the cashier was very dismissive and came up with a reason why she could not return my items- none of this information was on my billing slip. It was a busy Saturday and I didn't want to hold up the line, so I left- very confused. Took my items to the Oswego store and had no issues with the return. A bit of customer service goes a long way.

This location is a joke. It's obviously a franchise.. Very unprofessional…read more You're associates are always standing behind the counter and texting, rather than paying attention to the customers. Goes back to the saying Who's minding the store!

I brought in 6 men's button-up shirts back in the fall (could've been August or October), that…read moreranged from brands AE to H&M, to sell. When I came back to collect, none of them were bought. These shirts were near perfect and still had the thingy on them from the cleaners. This weekend, my daughter and I went there to shop since they have their 75% off sale going. As I was browsing, I noticed that they had a HANES UNDERSHIRT FOR SALE THAT CAME OUT OF A 6-PACK FROM WALMART FOR $8.99! How does my AE button-up shirt not make the cut but they buy a plain white under shirt from a multi-pack?! They also had CROC PLATFORM SHOES!!! Wtf am I doing wrong?! This place is becoming a joke, I think I'd rather deal with all the lowballers on Facebook marketplace. I've heard from multiple people that these young ladies don't know how to select stuff to buy. One friend brought in multiple items from Charlotte Russe that still had tags on that they refused to buy. I just don't get it.

Re: Kohls in Rockford, Il. I have never had a more rude interaction while checking out...in my…read moreentire life. She made sure to belittle my inquiry as to current coupons, grabbed the garment from my arms when I attempted to find the tags and refused to remove the security tag. I had to go to another clerk to have the plastic tag removed. She was completely rude...why go into retail if you hate the public. No thanks kohls.

Great store with good selection and low prices. I don't buy too many clothes in general, but I have…read morebought some here over the years. I buy more men's shoes/boots here and they do not disappoint. I've also bought some nicer outfits here like suits, along with belts and wallets and I've liked what they carry. Employees are usually nice and helpful even though right now there aren't a lot of them. It does take a little long to checkout some days. The store itself is kept clean and organized in my experience. They also carry some electronics, board games, and a few other kinds of items that you wouldn't quite expect. I'd recommend this store if you're looking for a new outfit or needing something for your home!

This place is HUGE and just full of antique treasures, large and small, including furniture (some…read moreplaces focus on smaller items only). Be prepared to take some time to walk around: there is a ton of stuff and you can really spend some time in here!

A very warm "WELCOME" upon our entering. There was so much to see! Also very attentive staff to…read moreopen up any of the cabinets to assist in this booths that required items to be locked up.