We love this company!! My hubby and I get a LOT of our clothes dry cleaned and we always come here…read more They go out of their way to accommodate us -- if we are in a pinch and needs business clothes back sooner than they normally would get them back, they try to problem-solve with us to make it happen! Great customer service, as well as our clothes always look great!! ~Crystal & Gary Knauer

K's cleaners were able to take very good care of my husband's father of the groom and best man,…read morewedding attire and my mother of the groom wedding gown for our last child, our son, wedding day. They did an excellent job! They were professional and reasonably priced.

It took me nearly 4 years to find a really good dry cleaner in the area. I have taken clothes there…read moreand it is done when I would need them. And the sweet man who works there, he is wonderful, so polite, calls me "ma'am" even though I am younger than him. I will go back here, even if I have to drive father an pass other dry cleaners.

I have looked around Rockford for a good dry cleaner (who actually cleans your clothes) and I have…read morefinally found one! The man running the shop is extremely nice and honest. My clothes were finished when I asked for them and clean and pressed. After all of the bad experiences I've had in this town with dry cleaners, I'm glad to have finally found one who does a great job for a good price.

The laundromat is a clean and friendly place to go when you need your clothes really cleaned…read more Although I have had wonderful experiences with all staff this far, Marta and Fabiola have been fantastic and their passion, dedication, and pride shows in their work. The establishment is always clean, and all staff works hard to make it somewhere you not only appreciate going to, but will make your preferred.

Absolutely spick an span. My debit card was AVS fail and Tiffany explained the new security…read moreupgrades. Deleting the card and re-entering solved the problem. Kudos to Tiffany You have wonderful employees assisting Seniors.

Wonderful customer service!! Approachable and extremely knowledgable…read more Cindy is phenomenal and I'm now a customer for life. Reach out to her and you will not be disappointed. 5 Star Service

Amazing to work with, would highly recommend her to anyone. Alterations went so well and my dress…read morewas perfect for my wedding day!

They did a great job cleaning my wedding dress and for a reasonable price compared to competitors…read more Would use their service in the future for other needs.

Best cleaner in the Stateline. They go way out of their way to provide amazing customer service…read more Thank You Davig's

Paige is awesome and she does amazing work. She fixed a party dress for me, The staff here has…read morefixed many things for me here,The staff is kind and professional. Pricing is excellent. If you need alterations this is the place. They can fix anything. I take all my business here.

Hello Everyone, I…read morecannot recommend Simple Stitches enough!!! I flew in from San Francisco to Chicago, and drove to Rockford, IL in the morning to attend a Wedding Rehearsal & Dinner & Wedding (the following day). I bought a dress last minute, the day prior to my flight, and I could only zip up mid scapular region of my back. Despite all my methods to zip this beautiful dress, I could not. I knew I was going to need this dress to be tailored. The only issue was I needed a VERY fast turn around time, as I needed this dress to be ready by 4 PM the same day! I called about 10 minutes after they opened, explained my situation, and was asked to come in. Immediately I was greeting by the friendly faces working there! They took a look at my dress and gave me a solution. The prices & rush fee were EXTREMELY REASONABLE!!! My dress was done within 1 hour of me dropping it off. And I felt like a princess!! They did such an amazing job, and I would not hesitate to fly all the way from California to Rockford, IL to get any of my clothes tailored. That's how amazing the service was. I received so many compliments on my dress (a House of CB dress), and the alterations made only further enhanced the beauty of this dress. If you are in need of alterations, I beseech you, GO TO SIMPLE STITCHES!!!! Oh, and by the way, if I want to remove the alteration, I can do so without any damage to the dress! And if I don't it is sturdy that it can stay as a permanent alteration to the dress! I wore this dress pretty much from 4 PM to Midnight, and it held up, perfectly!

If you are looking for an exceptional seamstress/ taylor who is fast , professional and affordable…read moreRebecca is who you want! I broke the zipper on my favorite skirt and needed to leave town the next day wanting to take that skirt I was frantic I called a couple of places and no way could they even consider fixing it in one day more like a week or two. I called Rebecca and she was the most pleasant reassuring person I have ever talked to. I took her the skirt at about 1:00 on Thursday and it was ready at 9:00 the next morning ! I have since had a pullover zipper replaced and just dropped off an evening gown that she is going to restyle for me. I can't wait to see what she does with it. I have a lot of professional clothes needing alterations that now I will only take to Rebecca. You should too!

Rebecca was the answer to my prayers. She was available to measure and alter my suit coat sleeves…read morewithin an hour and had it back to me within 2 days. She was pleasant and professional and I would use her without any hesitation. She was an excellent alternative to getting an new suit coat. Thanks again John

We've been customers of V.I.P. for over ten years and have always been satisfied with the quality…read morework and friendly service. My wife is fussy about her cleaning and alterations, as am I, regarding my shirts, but V.I.P is a business we could trust over the past 10+ years. Unfortunately, we are moving out of the area and will miss V.I.P.

The customer service here is rather disappointing. I had one pair or pants altered here over a year…read moreago and thought I had found "my place" after moving into the area. However, the last two times I have gone have been a nightmare. Before even seeing the garment I was told that it was take over a week to hem a jumpsuit. This was an outfit I needed sooner than that so I just returned it instead. I recently went in to have a dress altered and before even showing the gentleman the dress, I was told it would be at least two weeks before they could get it done. While that would've been fine because I didn't need the dress right away, the tone and disinterest in my service was already frustrating. I continued to show my dress and explain what I wanted done. Shorten the straps, take in the waist, and hem the length. While I know that is a good amount of work, the dress is not lined and has spaghetti straps, so definitely not the most complicated garment they have had to alter. I was quoted $85 for a dress that I spent $40 on! Absolutely not! Not only was the man rude, but that price seemed a little high. I took my dress to a cleaner In Sycamore instead where the woman was an absolute delight. She had me try the dress on, pinned it until it was perfect, gave me a couple small discounts and then quoted me. For all of the work listed above, I paid $40 and the dress was done in a week, probably could have been sooner if I needed it. When I picked it up the dress looked great, exactly how I hoped it would and they even pressed it for me. V.I.P cleaners made it clear that they did not value my business, they must be far too busy with more important things. I will not be back as I will be visiting my new "place" in Sycamore from now on.