We've been customers of V.I.P. for over ten years and have always been satisfied with the quality…read morework and friendly service. My wife is fussy about her cleaning and alterations, as am I, regarding my shirts, but V.I.P is a business we could trust over the past 10+ years. Unfortunately, we are moving out of the area and will miss V.I.P.

The customer service here is rather disappointing. I had one pair or pants altered here over a year…read moreago and thought I had found "my place" after moving into the area. However, the last two times I have gone have been a nightmare. Before even seeing the garment I was told that it was take over a week to hem a jumpsuit. This was an outfit I needed sooner than that so I just returned it instead. I recently went in to have a dress altered and before even showing the gentleman the dress, I was told it would be at least two weeks before they could get it done. While that would've been fine because I didn't need the dress right away, the tone and disinterest in my service was already frustrating. I continued to show my dress and explain what I wanted done. Shorten the straps, take in the waist, and hem the length. While I know that is a good amount of work, the dress is not lined and has spaghetti straps, so definitely not the most complicated garment they have had to alter. I was quoted $85 for a dress that I spent $40 on! Absolutely not! Not only was the man rude, but that price seemed a little high. I took my dress to a cleaner In Sycamore instead where the woman was an absolute delight. She had me try the dress on, pinned it until it was perfect, gave me a couple small discounts and then quoted me. For all of the work listed above, I paid $40 and the dress was done in a week, probably could have been sooner if I needed it. When I picked it up the dress looked great, exactly how I hoped it would and they even pressed it for me. V.I.P cleaners made it clear that they did not value my business, they must be far too busy with more important things. I will not be back as I will be visiting my new "place" in Sycamore from now on.

Friendly, fast service! I brought in a down winter coat for cleaning, and one of my buttons was…read moreloose and the fabric around it ripped. No biggie, didn't need fixing, so I didn't request it. But when i picked up my coat, it was repaired and they didn't charge me. Talk about going above and beyond!

I have used this cleaners several times for dry cleaning and small sewing repairs (ie buttons) and…read morework is prompt and reasonably priced.

All Pro absolutely destroyed my husbands expensive designer shirt, then had the audacity to blame…read morehim and called the shirt cheap and low quality. First of all the shirt is couture, and was not remotely cheap, and has only been worn a hand full of times. Secondly I don't care if the shirt was from Walmart, if we take it to get dry cleaned without a hole and then get it back and the arm of the shirt is ripped with a huge hole that's beyond repair I'd expect an apology or an offer to fix it AT THE VERY LEAST. This was not done. In fact they blamed my husband. We have been in this neighborhood for a long time and will make sure to tell all of our neighbors to never go here. The owner is rude, condescending and completely unprofessional. Do not spend your money here.

I love going to All Pro for my tailoring! They always do a fantastic job, and at a great price…read morepoint too. As a shortie, almost every pair of pants I buy needs to be taken up, but I've also taken clothes here for alterations and loved how they turn out! The turn around times are quick, and they're also so knowledgeable and happy to answer any garment questions you might have as well.

Very happy with their service. I've been using them for years. Fair prices and timely.read more

Very nice ladies. Great job on suit but not so much with shortening jeans. Would go back though…read morecause they are very polite and would have to explain better what I am looking to get done

Fast, efficient, and affordable. So thankful for this business! Friendly staff, dropped off Friday…read moreand was available Monday - 3.75/shirt. It's nice to have a good cleaners while traveling. Will be a returning customer thank you!

Happened upon these folks accidently and am very glad I did. No one else in the area could meet…read moreour deadline. I called them, expecting to hear the same thing that everyone else said and to my surprise, they were confident they could accommodate our deadline. The customer service was extraordinary! They were happy to come to our facility to pick up. In less than 24 hours she was back with our order perfectly cleaned, folded, hung and bagged and ready to go for the upcoming trade show! And the price was well below what we expected...less than $20! I highly recommend them!

What else do you need to know? They are the best I've found in three areas, quality of their work,…read morecost of their service, completing tasks as promised.

They are friendly, they do a very good job as requested and on time. I go there also to support…read morelocal businesses in my are.

I have used this dry cleaners for many years. The owner is always friendly and greats me when I…read morearrive. He knows my name and grabs my finished clothes without me presenting my receipt. The place is clean and my clothes always come back in great shape. This place provides dry cleaning, laundry & alterations. They also offer wedding dress preservation. They are a mom & pop place that provides a great service in the neighborhood!

The owners are very friendly and provide great service! They are always clean and always on time!…read moreRecommend!!

Have used Hampshire Cleaners several times and have had nothing but good service and results…read more Prices are good too!!

The owner of this location goes above and beyond for their customers. I have never had a bad…read moreexperience coming to this Cleaner. The lady at the front desk is always very accommodating and attentive. Their prices are also very fair.

Amanda at the front desk is friendly and willing to help, however I noticed there was a lack of…read morecommunication from the front desk to the person that was supposed to let the customer know they can pick up their items. The cleaning was completed a day ahead of the promised date. A text or call would have gone a long way.

I took a suit there to be dry cleaned only to have to steam it when I got home because of all of…read morethe creases that were on the jacket and slacks. They were not the type of creases that you wanted. Very disappointing!

Very good place, constantly being maintained so it's always clean. Very kind workers!read more

Cleanest laundry mat! You know you will not come home with "friends" the saying is you get what you…read morepay for! Thank you for keeping it clean!