I showed up with a seersucker jacket that had somehow managed to get stains in 4-5 different…read moreplaces. Not only did she clean them all, but it was done in 3 business days. Don't have much call to get dry cleaning done in Rockford, as I don't live stateside, but can strongly recommend this place and its friendly service!

This laundry facility is more worried about money then the customers experience that the owner is…read morethe only person who can return funds even when his employees know that there is an issue and the funds should be returned... I would recommend Happy life Laundry before I go back to this facility again where the employees are friendly and the owner empowers his employees to do what's right.. you dont wait weeks for resolution its handled.. but wait there are no issues there the place has brand new equipment and you can be dry your clothing in 20 min.and a double rinse still has you done with a wash in like 30 mi.. it's a no brainer..

The laundromat is a clean and friendly place to go when you need your clothes really cleaned…read more Although I have had wonderful experiences with all staff this far, Marta and Fabiola have been fantastic and their passion, dedication, and pride shows in their work. The establishment is always clean, and all staff works hard to make it somewhere you not only appreciate going to, but will make your preferred.

Absolutely spick an span. My debit card was AVS fail and Tiffany explained the new security…read moreupgrades. Deleting the card and re-entering solved the problem. Kudos to Tiffany You have wonderful employees assisting Seniors.

Amanda at the front desk is friendly and willing to help, however I noticed there was a lack of…read morecommunication from the front desk to the person that was supposed to let the customer know they can pick up their items. The cleaning was completed a day ahead of the promised date. A text or call would have gone a long way.

Had a truly terrible customer service situation at this place today & left a 1 star review. The…read moremanager just called me to make it right. Changing to 5 stars because it's not about the mistake: it's how the mistake is handled.

We love this company!! My hubby and I get a LOT of our clothes dry cleaned and we always come here…read more They go out of their way to accommodate us -- if we are in a pinch and needs business clothes back sooner than they normally would get them back, they try to problem-solve with us to make it happen! Great customer service, as well as our clothes always look great!! ~Crystal & Gary Knauer

K's cleaners were able to take very good care of my husband's father of the groom and best man,…read morewedding attire and my mother of the groom wedding gown for our last child, our son, wedding day. They did an excellent job! They were professional and reasonably priced.

I found a roach in my jacket and I saw a mouse run across the floor. Not only was there a roach on…read moremy jacket but also in the bathroom this place is disgustOng would not recommend to anybody TF

9 times out of 10 the workers here are very helpful and efficient. The problem as to why I am…read moreprobably not going to return here is there is one lady that works there that acts like she's irritated you even came into the establishment and she was working tonight. I worked a double shift and got off in time to catch the last wash by 8pm. I pull up at 7:46 and lights are dimmed off and doors are locked. So I call and the rude one answers and I said politely that the doors were locked and she got attitude and was like it been dead so she got approval to close early. The attitude that it was said with was her usual "annoyed that you even came" type thing. So if she is working then who knows when the last wash is cuz the last time she closed up early it was cuz her head hurt. So just a heads up if you're heading here, call before ya go cuz you may just get an attitude and a locked door.

From the owner: Looking for laundromats near me? 5 Alarm proudly offers: - Brand new washers and dryers with soft…read morewater - A safe environment that is fully attended - A rewards program to save you money - A wash, dry, and fold service to save you time

Very friendly attendant. Clean single, double, and triple size washers. Change machine for $1, $5,…read more$10, and $20 bills. Vending machine and a bathroom.

Until today I would use this laundromat frequently. No longer will as attendant today was rude,…read moretold me I would have to wait longer for a dryer ( mine broke so washed a few loads at home and brought a few there to wash). I replied to rude attendant that I just put two loads in washer, she said oh well having an attitude doesn't help. As soon as my clothes in washer were completed I took all my clothes elsewhere. Also the attendant was using 4 dryers when there were no available dryers

Such a wonderful experience at this business. As I'm new to the area, I shared small talk with the…read moreclerk. It was a pleasure doing business there.

Worst business decision the new ownership could do was remove the dry cleaning equipment from this…read morespot. Been going here for over 10 years and the turn around use to be 1 day 2 day max. Today is Thursday and I just went to drop my (4) T-shirts off and was told they wouldn't be ready until next Thursday!!! Back to the west side cleaners or A1 cleaners I go....

Always clean and Friendly. I like that I can rinse…read moreThe machines from previous users so I don't have extra detergent on my clothes.

I've usually used the Alpine location. Never again. I'm older, white and female, I felt that I was…read morein danger at this location. I had a man, in his 20's, following me around, who claimed he didn't speak English. I pulled out my phone and he used translator. His input didn't translate. He kept me in his eyesight. I went out to my car to bring a bag out. What I saw him do made me question getting my laundry. The man was circling inside the laundromat looking for me. He kicked a chair in frustration. He kept asking for my phone. Ladies, your keys are a weapon, your phone is a weapon, carry pepper spray, protect yourself. It wasn't Martha there. The clients are changing, and they are running the neighbors out.

This place has progressively gotten worse. It is so dirty, floors, counter, fronts and inside…read morewashers and dryer, the bathroom is nasty. It is generous to give them 1 star.

Employees are always rude , like we're annoying them to do their job. One star is way too manyread more