Do not recommend. I came in the mid-afternoon, around 11am to 3pm on a weekday (Monday to Friday)…read morelast week (September 2026), the customer service was atrocious. I was looking forward to coming here to support this Ethiopian coffee shop, however I would not recommend it. As a Black woman, I was looking forward to supporting a fellow African business, and I was incredibly disappointed with the customer service.
I'll mention the customer service, atmosphere, accessibility access, and coffee + pastries in my review.
There was only 1 barista making the drinks and also running the register, so I understand it can be busy. However, the barista spent most of the time talking to her friend. There was only myself and one other person in line, so we just waited patiently. When I went to order, I mentioned that I was so happy to support an Ethiopian business, as I'm Kenyan. The barista looked confused, she said, "are you sure? You don't look like it. Are you half?". I was stunned. I said no, my parents and my grandparents are both born in Nairobi, Kenya. She repeated, "oh, you don't look like it." Who are you to tell someone they don't look like their ethnicity or their heritage? The barista was also a Black woman, and I couldn't believe she spoke to me like this. I was stunned. I quickly ordered an iced vanilla latte and a small pastry. It took a little while for her to make it, but I patiently waited.
The pastry was very dry and I would not recommend their pastries. While I was adding sugar to my iced coffee, at their table, the lid slipped and my iced coffee fell, on myself, and some fell on their table. The barista looked very annoyed at me, but she asked if I was okay. I apologized immensely, and I started to clean it up with the napkins they had available. I said I was okay, and I kindly asked her if she could please make me a new one. The barista audibly said, "ugh.." I couldn't believe it. Really? I cleaned up the iced coffee completely, while I was also holding multiple bags. Thankfully, the barista made me a new one, and I thanked her again. I quickly left the store.
The vanilla iced coffee and pastry came to around $12 CAD. The iced coffee was okay, nothing memorable. There are about 12-15 seats and tables in the coffee shop, people were talking and catching up. The windows are open to the street, so it is quite loud inside. Definitely not a quiet working space.
Accessibility note: There are multiple steps to walk into the coffee shop. There is no ramp. Not wheelchair friendly.
I would not return.