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SimonMed Imaging - North Gilbert Superstition

2.0 (60 reviews)
Closed 7:00 am - 5:00 pm
Updated 1 month ago

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9 years ago

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7 years ago

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8 years ago

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Thank you for the review, Jeanne! :)

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Hi Simone, thank you for sharing your experience.

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7 years ago

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Hi Chris, thank you for sharing your experience.

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Hi Kayla, thank you for sharing your experience with us!

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10 years ago

Can't even be bothered to answer their phones after waiting for 10+ minutes. Take your business elsewhere.

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Review Highlights - SimonMed Imaging - North Gilbert Superstition

SIMON15 - SimonMed was amazing, scheduled my MRI and I got my results the next day.

Mentioned in 4 reviews

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SimonMed Imaging - Spectrum - SW of Val Vista and Williamsfield 05/25

SimonMed Imaging - Spectrum

1.8(245 reviews)
4.5 mi

I'll say each person I came into contact with were courteous, professional, and kind. I was there…read morefrom 8:30 to 11 ish to complete a series of x-rays. They kept me moving until everything was completed... I appreciated their professionalism & thoughtfulness. I'll go nowhere else for professional x-ray exams,, just SimonMed. Thank you SaraJane Thompson

I had two procedures done in January. i had to pay over $600 out of pocket at the time of the…read moreprocedure. I had asked the desk clerk for a printout of the breakdown of charges for each procedure, my portion vs the insurance. He told me they couldn't do that and handed me a post it note with my portion of the two procedures, so two numbers, but no breakdown of the insurance portion or total procedure cost. When I got the insurance bill I realized they had overcharged me by almost double. I called to get a refund and was told 2-3 weeks. I Waited 4 weeks and called again. I was then told my refund had been issued that same day. Waited another 4 weeks and called back only to be told again that my refund was issued the day I was calling. Asked to speak to a supervisor who was no help. He couldn't explain why I had to call 3x and was told each time I'd have a refund in 2-3 weeks, nor was he able to guarantee this refund would be in my hands in 2-3 weeks, only that it should be. Here we are almost in May and they still owe me $315. Not sure why I they can't estimate closer than that in the first place as they had all my insurance info well in advance. It also should not take 4 months and at least 3 calls to get my refund. Horrible cust experience from the billing side. The only reason I gave them two stars instead of 1 is that the two people who performed my actual procedures were great. I do not recommend this business.

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SimonMed Imaging - North Gilbert Superstition - diagnosticimaging - Updated May 2026

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