I have been going to this location for a few years, and unfortunately, my Dentist left the group…read more My Hygienist, Natalie, is always exceptional! I visited the group on Wednesday, October 16, for my six-month cleaning, and Dr. Michael Wakily was assigned to do my checkup. When he entered the exam room, he did not introduce himself; however, trying to bypass that oversight on his part, I joked that he came highly recommended as my regular Dentist left the group. Dr. Wakily examined my mouth and found three cavities. I asked if it was possible to have the three cavities repaired the same day, which he affirmed could be done as it would only take 30 to 40 minutes. He also indicated he would forward the information to the front desk, after which he left the exam room. While in the exam chair, a lady approached me and presented paperwork indicating the amount covered by my insurance and my out-of-pocket cost to repair the three cavities. I explained to the individual that I had overpaid on at least two prior occasions when immediately paying out-of-pocket costs calculated by Smilist East Islip, as confirmed by the Explanation of Benefit (EOB) that I receive a few weeks after every procedure. I further explained that in none of these instances, I was reimbursed by Smilist. On that end, I asked the individual if they could bill me when they ascertained the amount I would owe, as I had no problem paying it. The individual explained she would check with the doctor (Dr. Wakily) and get back to me. No more than two minutes later, the individual returned to the exam room and explained that I would have to wait until the bill was submitted to the insurance company, at which time I would know my exact out-of-pocket cost, which would be a few weeks. Here's the kicker: The individual said Dr. Wakily would only do the procedure after my out-of-pocket cost was determined. My problem with Smilist East Islip is that they seemed overly concerned about money, I/O the patient. No one truly heard me regarding my overpayment scenario. I have always paid for my out-of-pocket costs without incident. Instead of taking the time to understand my situation as a patient, they preferred not to do the procedure, even after it was affirmed that it could be done the same day. I have worked in corporate America for over thirty years, and every time I had a conversation with one of my clients (large and small), they would always tell me that customer service is more important than costs. Smilist East Islip needs to be reminded of that critical fact! Smilist East Islip lost a long-standing, good-paying customer today!

Wow. These reviews are very interesting. I went there this spring and was told I needed 2 root…read morecanals and 2 crowns. And had it done at $2500. I recommended my wife Rachael to them to fix a tooth another dentist failed to fix and came home to tell me she needs 3 crowns and was given a quote of $3100.00, hmm I am going to have a 2nd opinion for her and will report back.

Dr.David Forlano is an amazing dentist , his staff are very knowledgeable. The office is state of…read morethe art, and very clean. I love that his Daughter Dr. Kristen Forlano is also a dentist at the practice. Everyone is very kind and gentle, willing to answer all questions.

From greeting to leaving you'll be transported to a dental oasis at the Forlano Dental Practice!…read moreEvery person I encountered at my appointment was highly competent and friendly. It was evident that they all had the same mission of providing impeccable patient care in their state-of-the-art facility. Dr. Kristen provided a thorough check-up and treatment for me on this visit. Truly, it was the best dental experience I have had world-wide! Schedule your appointment today with any of the legacy of professionals at the Doctors David, Kristen, and David Forlano practice. You will not be disappointed!

While visiting family on LI my temporary crown fell out . Not only did they make the time to see…read moreme as emergency new patient but they didn't charge to re-cement my crown . This shows how caring a dentist Dr. Nick is and his staff is also amazing. Words can't express my gratitude Wish I lived closer!

Very friendly and accommodating staff. I've always hated the dentist and getting cleanings but not…read morehere!! No pain at all! I highly recommend Navarro Dental Group to anybody who has ever had a bad experience at a dentist or just anyone who needs one in general!

I have used a few different dentists over the years and wish I found Dr. Morris and his staff…read moresooner. They were able to see me the same day and all paperwork was done online prior to the visit which resulted in no waiting room time. Dr. Morris was so personable all while letting me know exactly what he was doing at each stage of the procedure which was quick and thorough. Best overall experience I have had at a dentist's office, highly recommend.

Painless, clean, friendly,interested in your opinion and needs. Love De. Morris and his staff…read more Would highly recommend.

This is the worst dentist I have ever been to. Her entire staff, including herself, has no customer…read moreservice skills at all. She is extremely forceful when cleaning teeth and has no regards for patients pain. I switched dentists and called to get a medical & patient release and the receptionist had no idea how to handle my request. Don't waste your time here.

I'm not sure about anyone else but FIVE STARS +++ for me!. I have just moved into this neighborhood…read moreand was in need of a new general dentist. I found doctor Natalia Elson through google and saw that she had wonderful reviews. She is very caring and is willing to help her patients as much as its needed. She was very friendly towards me and made me feel very welcomed. She is very diligent at her work and you can very much see it.

I was told by more than one dentist in Florida that he did the worst job possible on my teeth ABD…read moreHE REALLY DID! Now my teeth are ruined and I am paying the price after getting 2 partials and another root canal besides! Do NOT go to him because he is blind in one eye and cannot see!. Other than complicated things he really needs to see, his office staff are all wonderful and he is nice personally as a dentist.

I find it hard to believe the poor reviews listed here. I've been a regular patient of Dr. Gordon's…read morefor over 20 years. Everyone there is so nice, they are super accommodating in setting up your appointment, its very clean and welcoming, and I've never had any problems whatsoever.

I am very pleased with the wonderful care I received at OtoHealth Hearing Care Center in East…read moreIslip. Dr. Jennifer DiMarco took her time with my examination and fit me with hearing aids that were perfectly suited for me and my lifestyle. In the past, I have had hearing aids from another hearing care center (not Otohealth) and was not happy with them. Once I had the hearing aids, the audiologist was not readily available to address my questions or concerns. Dr. DiMarco is the exact opposite. She encouraged me to communicate with her as often as I need to have any questions answered. She scheduled me for a follow up appointment right away. Buying hearing aids is an investment. You want to be able to trust the fact that you are getting a product that's best suited for your needs. Dr. DiMarco goes over and above all expectations. My wife is thrilled that I am no longer blasting the television. I am happy that finally I can hear again! I highly recommend Otohealth and Dr. DiMarco. The entire experience was outstanding

From the owner: We Help You Hear…read more Established in 1978, Leo F. Katz, BC-HIS, ACA, has been working with patients in the Suffolk County Area to treat their hearing loss needs. Having started with a single office in Huntington N.Y., we have now expanded to six convenient locations to better serve the entire Long Island area. Our hearing services are provided by Doctors of Audiology and Hearing Instrument Specialists. When Leo decided to add to his staff, he chose only those with exceptional credentials, who like himself, are dedicated to the same level of extraordinary patient care. Our staff is committed to providing every patient with the personalized care they need; from their very first visit to routine follow up care. We strive to provide each patient with state of the art technology and advancements, as well as providing hearing aids at competitive prices.

Nice clean office and everyone is really nice. Didn't feel rushed and will be back for additional…read moretreatment.

Very friendly and professional office. On time, which is important to me.( I hate when offices…read moredouble book and keep you waiting). Procedure was explained and after care directions were given verbally but also on a printed sheet. (Why do doctors give you only verbal instructions when you are still dopey from drugs???) I got a follow up call that evening from Dr Brokavich herself making sure I was okay.