Nice clean office and everyone is really nice. Didn't feel rushed and will be back for additional…read moretreatment.

Very friendly and professional office. On time, which is important to me.( I hate when offices…read moredouble book and keep you waiting). Procedure was explained and after care directions were given verbally but also on a printed sheet. (Why do doctors give you only verbal instructions when you are still dopey from drugs???) I got a follow up call that evening from Dr Brokavich herself making sure I was okay.

I have been going to this location for a few years, and unfortunately, my Dentist left the group…read more My Hygienist, Natalie, is always exceptional! I visited the group on Wednesday, October 16, for my six-month cleaning, and Dr. Michael Wakily was assigned to do my checkup. When he entered the exam room, he did not introduce himself; however, trying to bypass that oversight on his part, I joked that he came highly recommended as my regular Dentist left the group. Dr. Wakily examined my mouth and found three cavities. I asked if it was possible to have the three cavities repaired the same day, which he affirmed could be done as it would only take 30 to 40 minutes. He also indicated he would forward the information to the front desk, after which he left the exam room. While in the exam chair, a lady approached me and presented paperwork indicating the amount covered by my insurance and my out-of-pocket cost to repair the three cavities. I explained to the individual that I had overpaid on at least two prior occasions when immediately paying out-of-pocket costs calculated by Smilist East Islip, as confirmed by the Explanation of Benefit (EOB) that I receive a few weeks after every procedure. I further explained that in none of these instances, I was reimbursed by Smilist. On that end, I asked the individual if they could bill me when they ascertained the amount I would owe, as I had no problem paying it. The individual explained she would check with the doctor (Dr. Wakily) and get back to me. No more than two minutes later, the individual returned to the exam room and explained that I would have to wait until the bill was submitted to the insurance company, at which time I would know my exact out-of-pocket cost, which would be a few weeks. Here's the kicker: The individual said Dr. Wakily would only do the procedure after my out-of-pocket cost was determined. My problem with Smilist East Islip is that they seemed overly concerned about money, I/O the patient. No one truly heard me regarding my overpayment scenario. I have always paid for my out-of-pocket costs without incident. Instead of taking the time to understand my situation as a patient, they preferred not to do the procedure, even after it was affirmed that it could be done the same day. I have worked in corporate America for over thirty years, and every time I had a conversation with one of my clients (large and small), they would always tell me that customer service is more important than costs. Smilist East Islip needs to be reminded of that critical fact! Smilist East Islip lost a long-standing, good-paying customer today!

Wow. These reviews are very interesting. I went there this spring and was told I needed 2 root…read morecanals and 2 crowns. And had it done at $2500. I recommended my wife Rachael to them to fix a tooth another dentist failed to fix and came home to tell me she needs 3 crowns and was given a quote of $3100.00, hmm I am going to have a 2nd opinion for her and will report back.

While visiting family on LI my temporary crown fell out . Not only did they make the time to see…read moreme as emergency new patient but they didn't charge to re-cement my crown . This shows how caring a dentist Dr. Nick is and his staff is also amazing. Words can't express my gratitude Wish I lived closer!

Very friendly and accommodating staff. I've always hated the dentist and getting cleanings but not…read morehere!! No pain at all! I highly recommend Navarro Dental Group to anybody who has ever had a bad experience at a dentist or just anyone who needs one in general!

I called this office and the receptionist who answered the phone was VERY UNPOLISHED AND RUDE. She…read moreput me on hold which, I understand but after hearing no music or talking from the office after 6 mins, I said hello to see if we were still connected and that when she Yelled into the phone " You're not the only patient " I informed her not to speak to me in that manner she then said " Do you want to make an appointment or what" my response was that was my only reason for calling. My family and I have been patients with Dr Jay for over 15 yrs, when he was in the Coram office but since moving to this location in Central Islip the professionalism regarding the receptionist has tumbled for the worst. I had received approval for work to be done so when, I received notification from my insurance company that it was approved,I called and spoke to the receptionist who said the person who was familiar with my chart wasn't in the office. I called the office as a follow-up and the person " familiar" with my chart said she forgot to call me and she's been going thru a lot with her father being in the hospital. I give Dr. Jay and A+ and his from office a F -

"Meh. I've experienced better" is exactly right…read more The women at the front desk were very nice and helpful. This review is solely on the actual appointment I had and the experience. To cut a long story short (I like to say that, but that never actually happens) I was going to a GREAT dentist, but switched over because they didn't accept my new insurance. Googled a few places and came across this one, I didn't really do much research, it was one of the first options that popped up. Day of my appointment, I thought I was coming in for a cleaning, well - turns out it was just x-rays. Okay, cool. I sat in the chair, dentist comes, says hello and does the x-rays. I ask him a few questions and he's mumbling. I couldn't hear him, and he repeated what he said, but again - so low and mumbled. He kept saying "they'll tell you at the front desk" and that was it, walked out. I don't know about you, but I like my dentist to be friendly, tell me whats going on in my mouth, what I need, etc. Nope - he cut it real short. Barely said 5 words to me. The front desk tried to squeeze me in, but they're so booked - i was looking at a month out just for a cleaning! I then decided to check yelp reviews, and a family member laughed when I told them I came here, they said "didn't you check the reviews? I hope you're just passing by it & not getting any work done" Lucky for me, my old, favorite dentist - now takes my insurance. So I switched back over!

I saw Dr. Michael Simonetti after I cracked my tooth and needed a new crown. I had terrible dental…read moreexperiences in the past with a previous dentist and have had considerable anxiety surrounding dental appointments. I was fortunate enough to referred to Dr. Mike by a friend. He was gentle, professional and reassuring. He explained everything to me before he did it. I am glad to have finally found a dentist I am comfortable with and trust after over 30 years.

Well I went to this dentist for many years & wasn't thrilled but honestly i didn't want to look for…read morea new dentist & I got done what I needed done. HOWEVER, that all changed the day my teenage daughter was assaulted at the Islip train station & had a front tooth knocked out not long after having her braces removed. I was going through a separation & couldn't afford an implant and the dentist looked at me with his beautiful daughter standing next to him and said this is my daughter and if I couldn't afford implants this is what I would do so I took him at his word and boy was I sorry I did! My daughter's beautiful smile was worse when we left than when we walked in. The craftsmanship was awful and I was so sadd for her! Do yourself a favor. Go to great expressions or better yet save for implants but this was a very disheartening situation and I wouldn't take my dog there now!!

Dr.David Forlano is an amazing dentist , his staff are very knowledgeable. The office is state of…read morethe art, and very clean. I love that his Daughter Dr. Kristen Forlano is also a dentist at the practice. Everyone is very kind and gentle, willing to answer all questions.

From greeting to leaving you'll be transported to a dental oasis at the Forlano Dental Practice!…read moreEvery person I encountered at my appointment was highly competent and friendly. It was evident that they all had the same mission of providing impeccable patient care in their state-of-the-art facility. Dr. Kristen provided a thorough check-up and treatment for me on this visit. Truly, it was the best dental experience I have had world-wide! Schedule your appointment today with any of the legacy of professionals at the Doctors David, Kristen, and David Forlano practice. You will not be disappointed!