This was the absolute worst place I've ever been to for service. First, when I walked in there the lady that was told to do my hair was already pissed off that she had to take me on as a customer. I'm not sure why someone would be judgmental without even taking the time out to know the person first. So she took me to get my hair washed and brought me back to the chair. I told her I just need a trim, side bangs, and a style. After the trim, she started on my bangs. I told her side bangs but for some reason she took it upon herself to cut my bangs symmetrical. When I told her this is not what I asked for, she immediately had an attitude. She attempted to fix the bangs but it looked worse than it did before. There are long pieces in my bangs and it doesn't even waterfall like it's suppose to. My bangs look like I asked my 3-year-old sister to cut it for me. After this dilemma she was ready to shove me out of the chair. At this point I mentioned I needed my hair to be styled. It was like I told her the worst thing in the world. She was so pissed that I asked for curls in my hair even though I called before coming in and told them exactly what I needed done and when I sat in her chair, I told her again! At this point her attitude went from bad to disgusting. As she was blow-drying my hair, she kept smacking the back of my head with the hairbrush. When her coworkers would walk by, they would make snarky remarks about the situation and I saw all the faces she was making in the mirror that was right in front of me! so unprofessional. When she started to curl my hair, she would leave it in so long that I was afraid my hair was going to fall off. I showed her a picture of exactly what I wanted. I told her big curls from about halfway down my head. She literally put the tip of my hair in the curler and twirled it ONE time! When I saw the result, I almost cried, it looked so ugly! I told her again, this is not what I asked for, I asked for curls from halfway down my head. I even showed a picture for reference! She attempted once more to fix another problem while putting more heat in my hair for a prolonged time. My hair was so damaged by the time she was done, it looked so bad. I had to come home and wash it off and go to my event with my everyday hairstyle. The biggest waste of $50 I ever spent. She cut my hair like a 3-year-old, she burnt it while styling, and by the end of it I had to just wash all of it out. This was such a miserable experience. I would NEVER return here!! I'm not sure what the lady's name is but she short with short hair and she's chubby. If I could rate the place a zero, I would. read more