I've been coming here for five years. Dr. Munoz is a great doctor. He is very helpful and takes…read morethe time to answer any questions I may have.

Called to schedule an appointment and was placed on hold for over 10 minutes, just to be told…read morethey're not scheduling new patients until October and it's the first of July.

Great staff and wonderful and caring doctors. Nice and clean building and no strong perfume type…read morescents in the waiting room. I would highly recommend.

Dr. Schitoskey retired about 8-10 years ago. He was my optometrist for over a decade, and he was…read moreamazing. He was friendly and had a great sense of humor. When I first tried to wear contacts I couldn't put them in and he told me I had the worst case of "pokophobia" he'd ever seen. OTOH, when I came to him because I woke up with terribly blurred vision he sent me to an Eye Clinic for a more in-depth examination, and when they could not find the cause he sent me to a retinolologist who found that I had suffered a stroke in my eye. He was able to treat me and although it took some time, today I have almost the same level of vision I had before the stroke. I can't say enough good things about Dr. Schitoskey. If he is subbing for other drs. in his retirement, rest assured, you will be in great hands.

Today I took my foster daughter in who is right under a year old. At this location there are many…read moredoctors and I'm not sure exactly which one I dealt with. There was only one staff member that seemed like they were happy. The rest of the staff were less than inviting. This was not an environment where I felt like anyone even cared. When you're in the business of dealing with people, it's nice to seem like you like them and enjoy what you do. Smiling and eye contact helps. I wasn't treated horrible or anything like that. This is just a platform for honest opinions of places. The staff were not inviting and next time we will not make this place our eye care choice. Besides that.. I was in and out fairly fast.

I been going there for over 30 years. I wouldn't go to any…read morewere else. Dr. Buzbee has helped me a lot.

I had an eye appointment. There was only one other patient, however I waited for an hour and a half…read moreto be seen by an optometrist. It already took 45 minutes just for the technician to see me, and I thought the optometrist would surely see me soon after so I continued waiting. I should have left. I finally left 2 1/2 hours later. They don't respect your time. When the doctor finally met me, he insulted my glasses. He also didn't ask my goals for the appointment. Multiple times I had to correct him that I was not interested in glasses, I wanted contacts. I also received an an incorrect prescription. The prescription gave me a headache, which I told them about. They told me to try it out and it might have just been because I waited long. I still have a headache after multiple attempts of trying the new prescription. They also made numerous clerical mistakes and called me multiple times when I said I would be busy. They called me multiple times to confirm. I returned their call a few hours later, but they continued to call because they made a mistake copying my insurance down which I confirmed with them a week prior. I noticed several other mistakes they copied wrong. I'm not sure if they are even trying. I would go somewhere else.

Had an appointment scheduled for 2 weeks. I was completing a job build in Colorado and planned to…read morestop to get my eyes checked. I've been on the road for 2 days to make my appointment on time. I arrived only to be told that the doctor was not in today. I did not receive a call or text to reschedule. Their only response was "I'm sorry". I planned my trip to make sure I keep my end of my appointment. The doctor should do the same. People have lives and their own schedules and the doctor should respect that by keeping his appointments. I will not use this doctor. Poor management.

Dr. Munoz is the best eye doctor in this area. He is extremely knowledgeable as well as attentive…read moreto his patients. He also has the best ladies who help in your glasses selection.

Hell will freeze over before I go here again. I had my eyes examined here. - and I have been…read moregoing here several years ...they didn't have frames so I went elsewhere to get glasses made. Vision was blurry with new glasses....went back to place I got them and they said they were made to prescription. Went back to Odessa Vision Source this morning to have them check the glasses there and was told I would need an appointment with the eye doctor to have them checked - note I didn't want my eyes checked - I wanted to confirm my glasses were made to the prescription. Got to office and made appointment on line...they called this afternoon and said the prescription was correct and that my vision would be blurry due to cataracts. Well I guess I don't understand why I can see better with my old glasses than my new ones.....you would figure my cataracts would be worse since my old glasses are over a year old. I spent 480.00 on glasses I can't see with.

The reviews for this place are way off in terms of its usual value. This is my eye doctor and I…read morehave had a lot of eye doctors over the years. Dr. Jackman is as good as any I have had. No, it isn't the cheapest place in town but I need a more thorough eye exam than you get at the cheapest place. And yes, you have to wait for the glasses. I have to wait anyway anywhere but you can take your prescription to another place if you want. Bottom line, if you need a good thorough eye exam, you will get one here.

I wish I could give this doctor negative stars. He was awful. As soon as he looked at my eyes he…read moredeclared that I had cataracts. He then sent me for another test after which he asked me if I wanted cataract surgery. I said no, but could he give me a prescription so I could pass my driver's test. He randomly wrote a prescription without even trying different lenses. He then predicted that I wouldn't pass my driver's test. Of course I won't. He gave me a weird prescription that is the same in both eyes. I know they're not the same. I will seek a second opinion. His staff was great. I would give them 5 stars.

This dr and staff doesn't even deserve 1 star . My son is 5 years old this was his first eye exam…read moreand the experience I had with dr morales was horrible. I was rushed my questions weren't answered he didn't explain nothing to me and when I asked again are you sure he needs glasses there isn't any other way around it, he very rudely unprofessionally laughed and said i already told you twice. I looked over it and went ahead bought the glasses from him and got his prescribtion filled . When my son put the glasses on he said he seen clear in one eye and bumpy roads on the other I immediately took them off him and called and said i didn't think the prescription was right and wanted him to check them again , they told me to make him wear them for a week and then call back. I was furious so I made a 2nd opinion apt with vision source using dr. Hembree after another 130$ later I got a second opinion from another dr and the PRESCRIBTION WAS WAY OFF WAY TOO STRONG and my second opinion was well worth it. I would not trust or recommend dr morales to nobody. SAVE UR TIME GO SOMEWHERE ELSE

Fast exams, in and out within 30mins of being there after getting out frames. I appreciate the…read moreservice. But I didn't see how it was BOGO with the amount I ended up paying at the end of the day

Don't believe in the promotions, went in for an eye exam, all virtual no doctor, whats the use of…read morehaving a office, however, ended up paying $1300 that's shameful with the promotions at $79, just the basic frames alone are $199, they say 7 days, called back at the 7th days, no glasses they said wait another 4 to 5 days cause they are coming from a different country, if I would of known that I would of went else where, beware of the scam

I've only had my glasses for a month and a half and the screw already fell out. After being a…read morecustomer for two years, they refused to fix something that simple. Instead, I was told I would have to buy new glasses. Very disappointing experience and poor customer service. I will definitely not be coming back. If you're thinking about getting your glasses at Visionworks in Odessa , I highly recommend going somewhere else -- you'll likely find better prices and much better service. Update, the same day I went to "eye smart " and they fix my glasses(for free) luckily because I need them to drive; they couldn't put the original screw because the lady from vision works didn't return it.

Great customer service from a young lady. She right away submitted my paperwork super fast and…read moreeasy. Took like 15 minutes to get my order in.

So, after having the worst experience ever with Visionworks, I went in search of a new place to get…read moremy exam and possibly switching to contacts. A friend of mine recommended Americas Best, wow, BEST ADVICE EVER! I didn't get half way in the door and was being greeted by a gaggle of young, smiling, cute ladies; now I know how Tony Stark feels. I go through the eye exam with Dr. Endo, awesome guy, and move out. To a room to be shown how to install and remove contact lenses, this is. Where the fun began, Luna was running wide open,cheery, and wonderful, but Maraiz made the who.e trip to Odessa worth it. She was informative, patient, and very helpful. She has a great sense of humor; I was facing her and got turned around so i accidentally put my left contact lens in my right eye, trying to explain I was confused and not an idiot, we explained it to Luna and she had a big laugh. These young ladies were absolutely incredible, answered every question, told me I was doing fine, even though I knew I was struggling, they stayed positive and wonderful. You really need to switch over to Americas Best, trust me, you will not regret it, these ladies treat you better than family, or at least better than my family ever treated me. They are on 191 at loop 338, Academy parking lot just to the east. I will forever drive from midland for my eyeballs now.. THANK YOU MARAIZ AND LUNA!!

Review of My First Visit to America's Best…read more This was my first time visiting this location, and unfortunately my experience was mixed. I was scheduled for a 12:00 pm appointment and arrived early at 11:50 am. Someone who arrived several minutes after me was taken in first. When I asked why, I was told they had an earlier appointment, which didn't make sense based on the timing. When I was finally called in for the pre‑exam, the woman who assisted me was incredibly pleasant, patient, and made me feel comfortable. I really appreciated her professionalism. However, the experience changed when I was called into the main exam room by a woman named Oni. From the moment she called me back, her attitude felt dismissive and lacking compassion. I tried to explain that the glasses I'm currently wearing are not allowing me to see properly, but she cut me off and told me to wait and explain it to the doctor. The doctor, on the other hand, was wonderful--very understanding and attentive. She immediately recognized that the office didn't have my prescription and agreed to order the correct lenses. What bothered me was that Oni seemed ready to let me leave with the terrible vision I came in with. Only after I insisted and made it clear how unsafe it was for me to walk and drive like this did she finally message the doctor. Eventually, she gave me temporary contacts that were close to my prescription, but it felt like pulling teeth to get basic care. I left feeling upset because compassion should be part of the job, especially when dealing with patients who rely on you to see clearly. Not everyone realizes how much a small act of understanding can mean. I made sure to get her name because the difference in attitude between staff members was noticeable.