Let me start off by saying I absolutely LOVE Dr Benavides! She is absolutely wonderful and very thorough and wonderful with children. My bad review is for the optical side. They are very unprofessional and don't seem to care when they make a mistake. We switched to Advanced Eye Care because they were recommended by our pediatrician and since the beginning, the optical side has caused nothing but grief and being let down by them. My daughter picked out her glasses, they told us 7-10 business days (nothing new to us), by day 8 they still hadn't received them. Finally got a call on day 11 and while I was in the waiting room, they called and informed me they ordered the wrong glasses and my daughter would have to pick out new ones. Of course she was sad and mad because she really wanted them. So we had to wait another 2 weeks for the original pair to come in. No one said anything about these glasses she had to pick out being loaners and having to be returned. Just received a call that the original pair is finally in and we have to return the others to get our original pair that I PAID for!! My daughter now has to get use to yet another pair of glasses. Eye doctors are nothing new for my family but I have never experienced this kind of unprofessionalism. The worst part is they have never seemed to care that they made this mistake. read more