Guys showed up to camera my downspouts...was concerned they were clogged...proceeded to tell me his…read morecamera could not work given my downspouts...ok I get that. But wanted the whole $250 for the job...asked for $200. I get that he could not do it and maybe a $75-100 "stop" charge was required but double that? For nothing done? Took him 15 minutes at most...not a great way to impress a first time customer.

Had a sewer line failure in 2023. I wanted to compare quotes but Kevin's said they couldn't come…read moreback for 2 months in that case. No working sewer so I needed it fixed. Kevin's dug it up and 'repaired' it for a lot of money. Now 2 years later it needs to be dug up again. Saw picture of pipe now. They installed the trap backwards and part they 'fixed' is disconnected from the house causing backup again. Called and they didn't call back. Found another company, T-Mark, who will warrant work for 10 years, will pull permits, and have work inspected by town at 2/3 the 'Kevin's' price which included none of that. I'm a fool parted with his money for using Kevin's. 11/18/25 - contacted Kevin's per his response. He says he does warranty his work and is coming out to inspect the issue. If his work is the cause, he says he'll fix it at no charge. He noted they're doing some office reorganizing and apologized for earlier call to them being dropped. 12/1/2025 - updating review to 5 stars. Kevin came out, inspected the area, pointed out on camera how the problem was in a different area than the one he had worked on (I could see on the camera he was correct), but he still agreed to resolve issue at his cost which was about half of the T-Mark quote. They just wrapped up the work and inspection. His warranty on the quote states: "Kevin's Plumbing provides a 10 year warranty on the pipe that we install. The warranty is transferable through the change of ownership of a home and only the remaining portion of the warranty period transfers-the warranty period does not reset in any way upon transfer, and the warranty period begins at the date of work completion and only when paid in full. This warranty may be transferred to future homeowners provided Kevin's Plumbing is notified within 30days of the real estate transfer. There are no other warranties, either expressed or implied, beyond this agreement."

Before I called Jeffrey Plumbing I did a lot of research on what my plumbing issue actually was. I…read morecalled the Town of Amherst Sewer Dept and had them put a camera down the main line and see if they could see what the problem was where my tap came into the main line. It ended up being there was major tree roots imbedded in the clay sewer lines that were originally used when my house was built. Why they would use clay pipes back then is beyond me...they are easily breakable, porous, and almost anything can infiltrate through the joints or breaks in these pipes like tree roots! Thank goodness PVC is used now. Needless to say I got a few estimates and ended up going with Jeffrey Plumbing to do the entire sewer line replacement from the house to the main line which is near the street. They came over and gave me a thorough explanation of what needed to be done in great detail, they inserted a camera in my line to show me the roots and cracks (basically there was a pen diameter size space of flow that's how many roots were in there), and answered all of my questions (and I ask alot of questions lol). I was highly impressed by the professionalism and honesty of Jeffrey Plumbing from the start. The job was then performed and it was completed in one day! They did a fantastic job! This is a family business and Jeffrey and his sons perform all the work. It's extremely hard to find honest, hardworking, knowledgeable, skilled, competent and straight forward tradesmen these days...I HIGHLY RECOMMEND Jeffrey Plumbing!

Jake did a great job fixing our kitchen sink! There was a lot of work to be done, and he completed…read morethe job efficiently and thoroughly.

Everything was great except that one of the guys on the crew decided to use my sump pump as a…read moretoilet during a substantial job. I will never use them again. Other than that, fine.

Dino was awesome and fixed our clogged trap in about 20 minutes. Very professional and offers a…read morediscount for paying in cash He really saved the day as other companies were telling us it would be atleast 2 to 3 days before they could come. Will definitely call them again if further work is needed!

I have used Joe's plumbing several times over the years and have always been treated professionally…read morewith an excellent price. Chris, one of Joe's plumbers, I have gotten to know well and respect his knowledge and capabilities. I highly recommend Joe Hynes plumbing!

I was having issues with my basement floor drain backing up. It needed to be snaked. The work was…read morecompleted however they showed complete disregard for my home. They left all kinds of contamination from them clearing the drain as well as tracking through it, up my basement steps, across my living room rug and the snake dripping. Where they did the work they helped themselves to a board I had for a shelf- didn't ask just ruined it in the sludge.

I had the pleasure of having Thomas Morgan from Top Notch Sewer & Drain Cleaning LLC fix a problem…read moreat my home and business. Thomas is AWESOME!! I called late in the day for a drainage problem at my house. It was a cold rainy day last week. Thomas answered the phone immediately, I told him my problem and he said he'd come over that same evening after he finished his 2 other jobs. He got to my house about 6 PM. In the dark and pouring rain, he worked outside from the septic tank to the house. He was very professional and got the job done. He cleaned up, had me come out and look in his camera of the drain and explained everything. I have never met Thomas before this day and I can't stop talking about him. He is such a hard worker. I would highly recommend Top Notch Sewer & Drain Cleaning for any of your plumbing and drain cleaning needs. Bob Weaver, Grand Island NY

Our kitchen sink was clogged and it was a job that my husband was not able to fix himself. I…read morecalled TJ and left him a voicemail... within minutes he returned my call and was at my house in just a few short hours. He did a fantastic job clearing our stubborn drain. He was pleasant, professional, persistent and very reasonably priced!!! As an added bonus he was very neat .... he removed his boots before entering our home and made sure everything was cleaned up before he left!! We are very satisfied with the service TJ provided and thrilled to be able to use our sink again!! Top Notch Sewer & Drain Cleaning gets 5 stars from our family!

I had my cast Iron Sewer pipe crack out of the house. I worked with Angel, he was excellent. They…read moredid a fabulous job of digging up the old broken pipe and replacing it with new PVC right through the basement wall. Dida great job of putting my landscape back to original as best they could. Cleaned up the whole area. I highly recommend them. Excellent value, very reasonable price.

We called and few places before we chose Superior Plumbing and I'm glad we did. Mike and Angel from…read morethe company were very helpful and explained the job in detail. Thank you to them for a wonderful job.

Chuck and Alex were great in recognizing the plumbing leak and issue. Ron from CKO promptly…read morescheduled our work and their skilled technicians fixed the leak in our system at a reasonable price with no hidden fees. We now have a favorite plumber. Thank you

Contractors beware. CKO Plumbing Services (Tonawanda, NY) only paid part of what was owed for my…read morework and never provided the remaining balance. The owner's communication throughout the process was unreliable and frustrating. I would strongly advise other contractors to think twice before doing business with this company.

Super Reliable, quick to respond and easily solved my issue. Got a few quotes and they were very…read morereasonably priced. Crew was polite and neat, which was a bonus.

Our hot water tank started leaking & needed a replacement ASAP before it fully burst. Mark's…read morePlumbing was able to get me scheduled & arrived to replace it in under 24 hours. They were knowledgeable, courteous & were even able to help troubleshoot another issue at the same time. The pricing was very reasonable (being in the construction business so I know pricing comparatively). They're definitely my go-to plumber in the future.