Dr Elgart is a pro, with experience, obsevations/ recommendations that are on point…read more Her optometrist, her make optometrist, ( I found the woman personable), is brash and arrogant. After purchasing an $1100 pair of glasses and told they were ready for puck up, he had no time for me. I waited 15 minutes, asked if he could make a minor adjustment for size and he said no, he was too busy, I should take a seat and wait. It was not so much WHAT he said, but the way in which he quickly dispatched me which O found offensive. I rarely, if ever, write reviews like this, BTW. Very disappointing. Will take my purchases somewhere else, if still seeing Dr Elgart.

I am really upset with these guys! I had a great appointment with a new eye doctor who was so…read morecaring and great. He really helped me with suggestions for my dry eyes. Sadly, the prescription that I use for my dry eyes is VERY expensive ($250) but the eye drs always write up the prior authorization so the insurance will pay. Well, I called FIVE times last week and left messages bc no one was calling back. They ignored my calls every time. I spoke to Miranda who could have cared LESS! I did MY job, I made the appointment and showed up on time and paid my bill. This office has NO CARE to do THEIR job-to return a phone call and fill out the paperwork! I am so disheartened and frustrated! If there was ONE light at the end of the tunnel, I was able to get a hold of a different office in Deep River. There is a LOVELY lady named Donna who actually answered the phone (shocker) and called CVS and called me back to follow up. The problem still is not solved, but having someone in the office that gets back to me is a huge win. I am hoping to get this problem solved. :(

The staff at the front desk are great; however, the doctor left something to be desired and I won't…read morebe returning. I found him to be dismissive of my concern and shockingly even tugged at my eye without warning. When I flinched and told him it hurt, he told me to "get back here" and said it didn't hurt (as if he would know). I found this to be rude and completely uncalled for. He also referred to the great staff at the front desk as "girls" which is not appropriate. Yuck, Yuck!

He's been my eye doctor for over 20 years, and I have been very please with his care. Practical,…read morestraightforward, very knowledgeable. Staff has been nothing but courteous to me.

Staff was so rude there is no way we can bring my Mom back there. Dr. Distelman was great for the…read morefirst surgery my Mom had but we have obtained a referral to a different doctor at this point. Erin, who answered the phone, talked loudly over me the entire time and would not allow me to speak. Then she said she didn't need to speak to me, which I am on her HIPAA because she can't coordinate her care on her own, to have my 79 yo almost blind mother call her back because she did not need me yelling at her. This was after I told her she could not see well enough to do that. She happened to be on speaker phone and my daughter an RN was listening as well as my Mom were present. We are both in healthcare and at no time was I yelling at her. She was raising her voice to me clearly not wanting to assist us. I still can't fathom what she did to me.

Wonderful care in every way, from reception through examination, glasses, and prompt referral for a…read morelook at cataracts. First class!

I would follow Dr. Johnson to the ends of the earth! She is incredibly thorough, knowledgeable,…read moreprofessional and kind. Staff is pleasant. I've referred several people to her, all of whom have later thanked me for turning them onto such a terrific physician. Don't hesitate! Make your appointment today!!

CT Orthopaedics is hands down the best IMO…read more. I've been a patient of Dr. Mark Lorenze's for a little over a year now. He has been helping me with my Dequarvin's which I have in both wrists. The pain is awful at times, and has lead me to having cortisone injections and going to occupational therapy. The thing about Dr. Lorenze that I appreciate the midst is that he NEVER pushes surgery right away. I'm under the age of 40 and tendon release surgery is the last resort. Dr. Lorenze's bedside manner is the absolute best. Always empathetic, compassionate, understanding, and all around professional. Between going to his office in Essex and Madison, both places are well kept, always clean, and welcoming. Not once have I ever experienced anything bad while in the care of Dr. Lorenze. His medical assistants are wonderful as well. I've never felt more comfortable anywhere else. I'm currently in the midst of more occupational therapy sessions - to which I feel are going really well! If for some reason OT does not work out for me in the long run, I will opt for the tendon release surgery. It's a quick procedure and I know I'll be in the greatest of care! Dr. Lorenze's knowledge and expertise show for sure - he is very intelligent. I absolutely refuse to go to Yale New Haven or Hartford Hospital for any kind of treatment for my orthopaedic issues. Special thanks to Dr, Lorenze, who continues to provide the best quality care for me as I continue to navigate the world of Dequarvin's! If it wasn't for him I probably would not be getting treatment for this painful syndrome.

Making my way to the shoreline from Hartford area there was an unnecessary concern about finding…read moremedical care - I can now say Dr. Mark Lorenze and his staff have obliterated any lingering concern. All the things you want in a doctor and his staff are in place. The staff is professional, concerned, efficient, and friendly. I went to see Dr. Lorenze for three very different issues - hands, elbow and knee; understandably he handled each different from a medical but Dr. Lorenze was consistent from a patient perspective: Kind, listened, and explained the issues, providing detail and still elicited questions. He "stepped" the process for each area so there was always an understanding of how we would proceed. IMPORTANT: I went in with a patient point of view I was going to need three different surgeries; Dr. Lorenze took the better approach - he never discussed surgery or short-term injections as a first options, he waited until he had all the information then methodically approached each issue differently. Hands and elbow did not need surgery, was provided information on both and they are no longer an issue. My knee required surgery, the date was set quickly, the surgery center was fantastic, all staff were nice, professional, provided detailed explanations, Dr. Lorenze met with me and answered all questions. Surgery went perfect, everything i experienced was explained before I left for home so i was prepared, follow up visits were reassuring, i was provided surgery photos of before and after, had questions answered, and now its off to rehab at their own rehabilitation office connected to Dr. Lorenze's practice. Class act, professional and skilled.

Doctor Lim is a wonderful doctor, in every regard. He has restored my sight in my left eye, and I…read morewould not consider anyone else when it comes time to operate on the right. I feel fortunate to have found him, and it miraculous what he has given me, which is my sight back. He is kind and thoughtful. I cannot recommend him highly enough.

Not a doctor for me. Not good bedside manners at all. Well anyway to myself. Cried every time I…read moreleft his office.

Dr Ecker is a gem! She is attentive , caring, patient and ensures that all concerns are addressed…read more She encourages questions,explains everything in depth even with a model of the eye ,and gives you options so you are part of the decisions and plans .Her office staff are. Also friendly caring and patient.I am so lucky to have found her

Just an update - I sent a message over the weekend because I've had a floater in one eye for a…read moreweek. I got a call first thing Monday got an appointment today (one was offered for Monday but I couldn't make it). I saw Dr. Betsy and she and her assistant were great. They explain everything and I received a thorough exam and answers. Also, Michael fixed the glazed I sat on a month ago. I really cannot recommend this practice highly enough! Great doctors and staff!

Michael is the bomb....Been going here for years. Dr Swenby is very thorough and picked up on…read moresomething no one has. Love this place.