I had sudden loss in my right eye and made an appointment with Eye Physicians and Surgeons in…read moreMilford. After several pictures Dr Faridi informed me that I had macular hole in my retina and suggested I see one of their specialist. I made an appointment for to see Dr Levinson in the Shelton office on January 7th. Dr Levinson was very warm and expressed I needed to surgery to correct the issue. I informed Dr Levinson that I was flying to Hawaii on March 2nd and the surgery required 4-8 weeks of recovery with no flying. Dr Levinson squeezed me in and operated on my 2 days later. Now, its January 24th, the hole is closed, the gas in my my almost gone and Hawaii here I come. Thank you so much Dr. Levinson.. Your the best!

HORRIBLE!!! I called to make an appointment for an eye exam. The person I spoke with was nasty,…read morecondescending, unprofessional and utterly incompetent. She didn't even know the answers to simple questions about eye exams and had to put me on hold for over 10 min so she could check with her supervisor. Then she didn't know the price of the contact lens fitting exam. Then, when I asked if they accept my insurance it was impossible to get a straightforward answer it was clear she had no clue what she was saying. Later, I called their other location to doublecheck and got completely different answers. It was also an ordeal. Again, the person I spoke with was rude and abrupt. They are so vague about insurances they accept, or about the final cost you can expect to pay. Then they e-mail forms to sign requiring you to pay upfront for things that are routinely covered by insurance. Everything there is so chaotic and disorganized. And don't even dare ask another question because you will be snapped at. I can only imagine when one gets a bill from them. Most likely you will be overcharged and nobody in their office will cooperate with you to resolve any billing issues.....or even understand what you are calling about. Not the sharpest knives in the drawer, to say the very least. Stay away from this practice!!!!!!

He's been my eye doctor for twenty years, and I think he's the best of the best! I feel he's very…read moreskilled, knowledgeable, dedicated to the care of his patients, and provides excellent care. The eyes are extremely important, and maintaining eye health and treating any issues, such as dry eyes, are important I feel, and I trust my hazel eyes with Dr. Elman.

Had cataract surgery. Preop procedure skipped discussion on lens choices. Sedation was not…read moreeffective and no titration was done. Remembering every detail turned a routine into a sharp stick in the eye. I am thinking the nurse missed the vein and went into the back of the hand, sedation generally works, on me. Switched md...

He's been my eye doctor for over 20 years, and I have been very please with his care. Practical,…read morestraightforward, very knowledgeable. Staff has been nothing but courteous to me.

Staff was so rude there is no way we can bring my Mom back there. Dr. Distelman was great for the…read morefirst surgery my Mom had but we have obtained a referral to a different doctor at this point. Erin, who answered the phone, talked loudly over me the entire time and would not allow me to speak. Then she said she didn't need to speak to me, which I am on her HIPAA because she can't coordinate her care on her own, to have my 79 yo almost blind mother call her back because she did not need me yelling at her. This was after I told her she could not see well enough to do that. She happened to be on speaker phone and my daughter an RN was listening as well as my Mom were present. We are both in healthcare and at no time was I yelling at her. She was raising her voice to me clearly not wanting to assist us. I still can't fathom what she did to me.

Dr. Lorenzo Cervantes…read more I want to start by thanking you and all the wonderful staff at the Surgery Center of Fairfield. I came to you with high expectations because of all the recommendations I received from former patients. I must admit they were right it was a pleasurable surgery experience from all aspects. From the reception to all the wonderful staff interactions and of course you. I never felt uncomfortable anytime during both of my cataract surgeries and for that fact I thank you and would recommend you to everyone who needs any eye surgery.

I had 3 appointments with Dr. Cervantes over an approx. 2 year period. I was on-time for all 3…read moreappointments. He made me wait between 45-60 minutes on EACH appointment. He, along with his front desk staff were insulted that I complained about the wait each time! I will never use him again!

I very much liked Dr. Moore, but they are impossible to get a hold of if you need to ask a…read morequestion, make or change an appointment. I have now been trying for two months. I have a question about whether they still accept my insurance and I can't get an answered by anyone. That would be the only reason for my low rating.

I had by far the best experience at this office located in Branford. Starting with Amalia, whom…read moreworks the front receptionist desk, was one of the most nicest and pleasant person I've ever met. As with every staff member I encountered, they were just as pleasant and very personable. Margaret E. Moore is definitely the best at what she does and is genuinely concerned and interested in her patients. I can't wait to go back next year and see them all again.

I went to the office for an exam and called ahead to ensure they took the Aetna Vision. After…read morewaiting for the appointment, I went to the office only to find out they wanted to charge Aetna medical and not take Aetna vision. The economic payoff for Robbins is much higher in billing through medical insurance. When I complained, they said they would deduct the $50 co-pay from my bill so I would not see a difference--the first of many lies. Bills after two years, I called them on an $80 balance and paid $60 to end the BS; they "waived" the $20, or so they said. Another three years, and they send a $20 bill every three months. Today I paid the "waived $20 to end their larceny. How desperate is this operation? They spent three years collecting $20, which they had waived. Do not fall for the BS coming out of this place. Stay away. You have been warned. As far as service, I would never buy their high-priced glasses; I would go blind them go to Robbins again

Went to Robbins after being referred by Yale, for my follow up visit i received a voicemail the day…read morebefore the visit saying Dr. Robbins day off is Friday and she wont make the 9:30 appointment to call to reschedule, I took it upon myself to find a new optometrist, Friday comes and I received another voicemail at 9:10am 20 minutes before the cancelled appointment saying if I can be there at 9:15 she can see me. Im looking for a bit more professionalism.

I love Dr. Weston. I started seeing him from our CHCP days. I had VSP Insurance & decided to drop…read morethe insurance. My first visit w/o insurance, I was charged $40 for an eye refraction. I am a Type 2 Diabetic & on Medicare. I called Medicare & they said Medicare will pay because I am a diabetic. I set up a 3 way conversation with Medicare & Pam & Medicare told her they will pay because I'm a diabetic. Pam insisted that Medicare won't pay for the eye refraction. I left & went to another Eye Doctor & I was told that Medicare does pay for Diabetics. I am so happy I made the change.

My family and I have been patients of Doctor Weston since the times of CHCP, since the time my kids…read morewere small and they are now forty and plus. Never has there been a time in all those years where I have not been treated with utmost care and curtesy and of course competency. We are very lucky to have Doctor Weston and his wonderful staff. Yvonne K.

Dr. Kaplan performed cataract surgery on both eyes, one month apart…read more we discussed his giving me mono vision, which I had had for 25 years due to laser surgery on one eye. My eyesight after the surgery was 20/20: good for reading without glasses and distance within a week. Excellent job! Great office staff for routine eye checkups.

I had an eye exam in Nov 2025 and was given a stronger prescription for progressive lenses. I…read moreordered new glasses from Pearl Vision and have not been able to adapt to the new script. I went back to PV twice and they suggested returning to Modern Focus as the lenses matched the script. The Dr at MF said my vision changed and gave me less of a correction. I feel her 11/25 script was inaccurate but she said no and charge me $60 for the new one because I didn't buy glasses there. What a rip off! PV is making my new lenses for free. Now that's good customer service. Oh, and I was the doctor's first appt of the day and she arrived 15 minutes late to work. Like my time isn't worth anything? Needless to say, I canceled my next exam. I went to Dr Gould for years and always received excellent care and customer service. MF could use a little training on both areas.