I have been seeing Dr. Caliolo for about 20 years. She is one of the few doctors I have seen over…read morethe years who actually cares about her patients. The office staff always greets me and is very pleasant. Eyes are very important to me and I have complete confidence in this doctor and the doctors she has referred me and my family over the years. My husband has a serious condition and was referred to an excellent specialist. My elderly mom also has a serious eye condition and was referred to excellent specialists. Sue has been helping me choose frames that are both attractive and comfortable. She accurately measures and fits the glasses. I love this office. I can't understand the negative reviews. Sometimes you get the attitude you give. No one has ever been rude to me. Only time I was referred to another doctor was when my family or I needed care this office could not provide.

The office staff are very rude. They call and cancel your appointment noting that it is a medical…read morevisit, really? What do you go to the eye doctor for? Don't they read the chart? Then when they send a bill and you have proof that the balance is not correct, they get "not happy" and a few days later cancel your appointment and say they will refer you to another doctor?? Why?!!!

Had cataract surgery. Preop procedure skipped discussion on lens choices. Sedation was not…read moreeffective and no titration was done. Remembering every detail turned a routine into a sharp stick in the eye. I am thinking the nurse missed the vein and went into the back of the hand, sedation generally works, on me. Switched md...

very rude staff! I could hear from the waiting room how rude they were to patients on the phone!…read morethen they would talk about them when they hung up. this office still makes you have to call from the parking lot! they want to know your vaccine status for covid and insist you still wear a mask and above the nose. The nurse was so snarky. my mask came down under my nose and she barked at me to leave it above my nose at all times. I was doing the eye exam and they were fogging up. she said that's too bad you will get used to it but you must leave it up at all times. I walked out of the office in disgust never seeing the doctor!!!

I just went there this morning for a mammo and bone density. They practiced very safe covid…read moreprotocols and I felt very safe and valued . I let them know Ii was on a time constraint and They made strong effort to get me out on time My technician was awesome Patient and gentle and explained everything . I have used Guilford radiology for everything over my 35 years in Ct and each year they improve the technology and customer service . I will Moss them when i move to florida next year

Amazing service! Affordable and the staff are very friendly. Definitely going there again. Thank…read moreyou!

Excellent place to get glasses and exams. Dr Fung is very friendly and professional! Nicole the…read moreassistant and Mya the eye glasses tech were great to deal with and professional! Thank you for being such a great place and caring about your patients!

Been coming to see Dr. Sienko for about 10 years. Great office staff that is very diligent and…read morecaring. Dr. Sienko always takes whatever time necessary to care for you. The eyewear center is convenient and not a hard sell. They obviously know you can get glasses elsewhere for less but you don't get the service and follow up you get here.

Dr Kostina is an Ophthalmologist who I was referred to by a friend who is also practicing. She…read morespecializes in neurology opthomology and she is very professional and knows her field of medicine. I trust her explicitly with m care.

My wife and I left the Eye care Group today for ever. We didn't really have a problem with the…read moredoctors. We had a problem with over booking and the help. Young man was very insensitive to our situation. AND RUDE. Two weeks in a row we had 2:15 appointments. At 3:30 we hadn't seen the doctor yet! After the check in the young man was given my wife's file. He presided down the hall and was doing something on a computer. While cit catting with co workers. After that he went in to one of the rooms to talk to another co worker. 25 minutes after her initial appointment he proceeded to call her. I explained that my wife had a 4:00pm appointment else where, and could we be seen in the next hour and a half. His answer was = We don't work by time, we go by patients. And there are 8 in front of you. if each patient took 15 minutes which they take much more than that. That's 2 hours ! That is not expectable. Many of the other patients were complaining also, how many left? They thing they have the only show in town. Many of business that have thought that way are not in business anymore ! Who ever runs that office better wake up and watch what's going on.

Phenomenal Eye Center. Exceptional staff, lovely group of people. Everyone in the office is very…read morewarm and welcoming. Dr. Conrod is an A++ Doctor, He is very reassuring and thorough.

I needed a yearly eye exam along with new contacts and glasses. They're about a half of a mile away…read moreand I decided to give them a try. The plus side: The office is very friendly especially the woman at the front desk. They had a great selection of frames including Coach, Versace, Calvin Klein, Ed Hardy and a few other designers. Prices were a lot better than your Lens Crafters or Pearle Vision stores. My appointment was at 3 and they took me at 3:02 so there wasn't a huge wait. Dr. Conrod was extremely personable and polite and explained my many options for eye care. The negative: The tech or whomever that I first saw was really rude and possessed the listening skills of a toddler. If I have to explain to you multiple times in a five minute conversation that I mainly wear glasses and rarely wear contacts and I want to wear contacts daily and use my glasses as a back up, you really are not listening to me at all. It's frustrating to be a new patient with a new provider and have the staff treat you like you're stupid and you wouldn't possibly understand your own eye care or eye health. In a similar vein, the woman at the front desk gave me the fifth degree over my insurance plan, corrected what I said and then ended up being wrong. However she, unlike the tech or whatever, apologized and corrected her mistake. Honestly? LISTEN TO YOUR PATIENTS! If it wasn't for the doctor himself, I would have gone elsewhere. I'm hoping that when I go back to for my contact lens follow up, I have a better experience.

Came here for an MRI. When I arrived half the parking lot was under water. There was no place to…read morepark. I finally found a spot next to the water and I assumed it was receding. The office was packed , however the checkin process was fairly fast, considering the number of people ahead of me. I was not taken in until one hour after my appointment. The staff notified me that they we're running behind. When I finally got my test, the staff was friendly. The office and equipment seemed a little old, but everything worked out.

Horrible experience. I waited for over an hour after checking in and when I complained about the…read morewait, they claimed that the computers were reading that I had not checked in. I WILL NEVER GO TO THIS FACILITY AGAIN, ABSOLUTELY HORRIBLE EXPERIENCE.

Came here for follow up work/MRI for neurology…read more Checking in was a two step process (check in at kiosk and/or wait to still verify with person at front desk). Fairly easy, no complaints. Appointment went fairly well. Staff were informative and patient Valet parking or self parking available. LIMITED parking near front entrance, but plenty of parking around the building. Early appointments are better for parking yourself

Awful customer service scheduling option 1. Very quick to ship patient advocate/patient to…read morereferral representative. Had the nerve to say ma'am it's only 8:10 in the morning after I vented about trying to schedule an appointment. Left 2 voicemails for referral representative after receiving call from Primary Care Physician two days ago advising referral had been sent and to call if I haven't heard from Pulmonary Clinic. Seems like once rep enters patient info to schedule, The referral would be visible and an appointment could be made. Off to a HORRIBLE start to have not been to this facility or to have met with a physician.