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ReFocus Eye Health

4.0 (3 reviews)
Open • 8:00 am - 4:30 pm

Services - ReFocus Eye Health

Eye surgery

Laser vision correction

ReFocus Eye Health Photos

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Eye Center A Medical & Surgical Group PC

Eye Center A Medical & Surgical Group PC

1.5(2 reviews)
0.0 mi

This is a review of the Eye Center in general - I see my eye doctor in Branford but my main…read morecomplaint is regarding their billing department, which I believe is located in Hamden. Long story short, I found this place due to proximity but I wish I had gone elsewhere. The docs I've met there are fine, if a little rushed due to the overwhelming number of people crammed in the waiting room and being generally over an hour behind schedule. I'm writing this review because my emergency contact was called due to a minor billing issue. Yes, they called my emergency contact over a bill that was one month overdue. Yes, I screwed up. Part of the blame is mine. I admit that. I forgot to pay my bill and then was traveling on business for a month straight. Sue me. Not once did they leave me a voicemail or email me (it is 2019, right?), or otherwise try get in touch with me as far as I can tell. No, instead they decided to call my emergency contact and ask them to get in touch with me about the bill. Completely inappropriate and unprofessional. So just realize that when you're filling out the intake form, they will use any and all information to find you (except, you know, your own phone number or email).

You can have all the credentials in the world, but when your patient leaves his office everytime…read moreupset and crying. Then its time to see anorher doctor!! Learn some better bed side manners!!!

ReFocus Eye Health - medcenters - Updated May 2026

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