Anyone know how to get in touch with the office?? They are apparently closed and I need to get my…read morerecords! Thanks in advance!

I had my Lasik done here and had an amazing experience. Dr. Gold made me feel at ease and he…read moreexplained everything clearly. The office staff are also first class. They make you feel very comfortable with the whole thing. I can see without my contacts and glasses. It's the best investment ever. This is day 5 after the surgery and I can already see the improvement. It's painless and it's very little risk. You should get it done if you have been thinking about it. It is really life changing.

Coming to the age of 41 my eyes were not as sharp as they use to be. I decided to give Shoreline…read moreEye a shot. I was greeted by the friendliest receptionist named Paula, who promptly let the doctor know that I was in the office. Dr Ann Carone took meticilous care and immediately we had instant rapport to ask any question through the testing. After the tests and receiving my prescription, I was guided to the show room with hundreds of glasses and was daunted by the options. Then Lisa, the optician, narrowed the choices to my liking and even gave the confidence boosts I needed for my first pair. This will be eye glass "goto" place from now on. Thank you Shoreline and Dr. Carone !!!

From the owner: Routine eye care, contact lens fitting, cataract surgery. foreign body removal, diagnoses and…read moretreatment of disease of the eye. Optical shop with all the latest styles for the whole family, come in and check out our large variety of sunglasses and sports eyewear. We offer all the latest technology in eyeglass lenses.We also sell contact lenses of all types

Customer service on the second try was great. My faith is restored. Mellisa and Michele did a great…read morejob getting me back.

Dr. Bacal was my daughter's eye doctor for years and even performed surgery on her. I trusted him…read morewith her care since she was little. The office has always been a chaotic mess -- rude staff, long waits, and zero organization -- but we stayed because of him. Then out of nowhere, we get a letter saying he's "retiring" and would no longer accept state insurance. It felt like a punch in the gut after years of loyalty. Imagine my shock when, nearly two years later, he's still there -- fully practicing -- just not taking state insurance anymore. I called recently and said I had private insurance, and suddenly he's more than happy to take new patients. That's not retirement. That's deception. He didn't just make a business decision -- he lied to families who trusted him. Turning his back on long-time patients to cherry-pick who's "worth it" is beyond low. It says everything about his character. The office is a disaster, and clearly, integrity isn't a priority there either.

I was taken on time. All techs were friendly and professional. Dr Kim was thorough and…read moreknowledgeable. I walked away with a glass prescription that was perfect!

Dr. Nhu-Y T. Dao MD was the ophthalmologist that I saw and I can't recommend her highly enough. I…read morehad a temporary lessening of vision due to a Prednisone sensitivity. She explained it so that I was not so worried. She did an excellent eye exam and, rather than giving me glasses right away had me come back for a followup exam to make sure the medication was out of my system and that my eyes had stopped changing. We discussed the amount of correction (something I have never had anyone willing to do before) and I chose not to be corrected all the way to 20/20 so that I would not need bifocals to see my dashboard when I drive. My eye exam was on 6/18 and my I picked up my glasses on 6/21. To my delight they are perfect. Having been given incorrect lenses before, I was pleased that there will be no need to return for corrections, or complaints. I can't recommend Dr. Dao highly enough. As someone who works in a field related to vision I am extremely impressed with the service I received from her and from the Eye Care Group.

Had cataract surgery. Preop procedure skipped discussion on lens choices. Sedation was not…read moreeffective and no titration was done. Remembering every detail turned a routine into a sharp stick in the eye. I am thinking the nurse missed the vein and went into the back of the hand, sedation generally works, on me. Switched md...

very rude staff! I could hear from the waiting room how rude they were to patients on the phone!…read morethen they would talk about them when they hung up. this office still makes you have to call from the parking lot! they want to know your vaccine status for covid and insist you still wear a mask and above the nose. The nurse was so snarky. my mask came down under my nose and she barked at me to leave it above my nose at all times. I was doing the eye exam and they were fogging up. she said that's too bad you will get used to it but you must leave it up at all times. I walked out of the office in disgust never seeing the doctor!!!

Dr. Lynch is the best! He is extremely knowledgeable and has a pleasant chair-side manner. The…read moremembers of the office staff are very professional and efficient. And every kind of special equipment is right there on the premises, which I appreciated as I was on a medication that could affect vision and so required regular eye tests. Dr. Lynch is a genuinely nice man and I really liked being one of his patients. Unfortunately for me, I switched insurance plans to one of the very few that his office does not accept. If my situation changes, I would run, not walk, back to this practice.

Dr. Lynch was recommended to me over 20 years ago when I first started working in town. It seemed…read moreeveryone I'd meet was a patient of his! I had an Rx to fill glasses, but it was required that they re-examine me. He actually improved upon the Rx I had from my previous doctor! With each appointment I saw that he was just as thorough as my ophthalmologist and knew I was in the best capable hands. At one point my work offered eye insurance he didn't accept, and I made the mistake of going to Kennedy Perkins to get my new eyeglasses. I was very unhappy with the results. I will never stray again! Dr. Lynch is personable & genuine. You might have to book in advance, but in an emergency, he will make time for you. His staff is warm and always helpful. Naomi & Kyona are exceptional.

My family and I have been patients of Doctor Weston since the times of CHCP, since the time my kids…read morewere small and they are now forty and plus. Never has there been a time in all those years where I have not been treated with utmost care and curtesy and of course competency. We are very lucky to have Doctor Weston and his wonderful staff. Yvonne K.

I love Dr. Weston. I started seeing him from our CHCP days. I had VSP Insurance & decided to drop…read morethe insurance. My first visit w/o insurance, I was charged $40 for an eye refraction. I am a Type 2 Diabetic & on Medicare. I called Medicare & they said Medicare will pay because I am a diabetic. I set up a 3 way conversation with Medicare & Pam & Medicare told her they will pay because I'm a diabetic. Pam insisted that Medicare won't pay for the eye refraction. I left & went to another Eye Doctor & I was told that Medicare does pay for Diabetics. I am so happy I made the change.

My wife called, due to swollen eye lids. They said they could see her today, in Branford ( we live…read morein West Haven), at either 3:30 or 4:00. She took 4, as she is a sole proprietor and would need to close her business, and I would need to take off two hours, to drive her there and home. Took her in, after a 25 minute wait in the open waiting room, with several other patients, and left her there. The Dr. was around, having casual conversations with his staff, laughing in the hall. After another 20 minute wait, with no one giving her attention, she walked out. They took our shutting her business, and my taking off work, as not important to them. I would not return to this practice, under any circumstance, and need to fight now to get the copay they grabbed up front. I now know why the grab it upfront.....

I saw Dr. Silverstone . He was very abrupt and rude.He gave me an eye glass perscription .I had…read morelenses made at in focus store which they also have financial stakes in. When i got glasses, they were blurry and it was felt could be anti glare causing reflection so were re made. When i got them the lenses were sticking out from all sides of frame and i still couldnt see. . I asked to have perscription changed and to see Dr. He refused to see me. I demanded to be seen ,as i needed to find out why i wasnt able to see with glasses. Dr Silverstine said just revert to old script ...which was not an answer and now they had scratched my old lenses when putting in new one, A collegue from practice agreed to see me they changed the perecription to something in between old and new, i got new lenses they were ok but still protruding. One week later I get a letter from Silverstine saying he is duscharging me from practice and need to find another doctor . Now im stuck with scratched lenses and although he gave me a refund for glasses m i cant see another eye dr for year as his visit counted as my yearly exam on insurance ........ so now have a droopy eyelid that cant be fixed and i cant dget an appropriate perscrip to get glasses i need to see .Office manager very unresponsive

I went to Envision because Yale New Haven Ophthalmology said they could do a referral for me to…read moreYales eye surgeons. It took two weeks and many phone calls to have Envision correctly give the referral. They also tried to overcharge me on my copay, which makes me wonder if they try that with everyone. When I corrected them they dropped the made up request. I would not recommend them to anyone.

For sure an incredible optometristread more

There's nothing like coming into a new city and finding your new special place...for eyeglasses!…read more Here I was in New Haven with broken glasses--and Sean and Manny came to my rescue. They resolved my problem with personal attention and quick turnaround. The cost was so modest that I feel I can't quite write it here. But drop by, check out the amazing new frames that they have on offer, and you'll hear a promise of lifetime service. It could not have been better. In a world of online eyewear, finding a local establishment like Fritz & Hawley (aka Sean & Manny) makes a world of difference.

Check the quality of the glasses you're buying from this business. Bought a pair of frames from…read morehere a few years ago and the mark-up was way high for what I got. Just saying, they're really good on service but that's it. You'll pay at least twice what you will elsewhere when you come right down to it...