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    Lim Edward S MD

    3.0 (2 reviews)

    Services - Lim Edward S MD

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    7 years ago

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    9 years ago

    Not a doctor for me. Not good bedside manners at all. Well anyway to myself. Cried every time I left his office.

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    Branford Family Vision Care

    Branford Family Vision Care

    2.7(3 reviews)
    0.3 mi

    I have been going to this office for over 20 years. New receptionist is very rude and doesn't seem…read moreto be up on insurance coverages. Told me they wouldn't except my new insurance coverage and Medicare will not cover even though they have for 10 years. Looking for new doctor.

    I had an extremely terrible experience with at Dr. Rubsam's office today. When I walked in the…read moresecretary asked me to double check my insurance as she was saying I didn't have vision coverage. I know I do (I pay for it each month) and so made some phone calls to ensure I was still covered. When I came back to the desk the secretary and I were talking just to clarify the issue. During our conversation I could hear Dr. Rubsam answering my questions, but from what I assume was his office? I couldn't see him ... he was in another room... I'm not sure if he knew I could hear him? Ultimately the secretary told me that Dr. Rubsam did not take my insurance - no problem! I understand our health care system doesn't always work the way we expect. I was willing to pay out of pocket the $175 for the appointment. When I asked if I could still be seen today I heard from Dr. Rubsam in his office again who was screaming "NO!! GOODBYE!!" - I wish I was exaggerating... I can't believe that a medical professional would treat someone like this - I was not rude or aggressive. I was just asking questions. Ultimately, I'm glad they do not take my insurance and was not seen by this individual who did not have the decency to even come out of his office to speak with him but instead scream GOODBYE from behind a wall. I have previously worked in doctor's office. I couldn't imagine a professional person acting like this. I would not recommend Dr. Rubsam as his "bed side manner" is deplorable.

    John S Rubsam OD

    John S Rubsam OD

    3.0(2 reviews)
    0.3 mi

    I had an extremely terrible experience with at Dr. Rubsam's office today. When I walked in the…read moresecretary asked me to double check my insurance as she was saying I didn't have vision coverage. I know I do (I pay for it each month) and so made some phone calls to ensure I was still covered. When I came back to the desk the secretary and I were talking just to clarify the issue. During our conversation I could hear Dr. Rubsam answering my questions, but from what I assume was his office? I couldn't see him ... he was in another room... I'm not sure if he knew I could hear him? Ultimately the secretary told me that Dr. Rubsam did not take my insurance - no problem! I understand our health care system doesn't always work the way we expect. I was willing to pay out of pocket the $175 for the appointment. When I asked if I could still be seen today I heard from Dr. Rubsam in his office again who was screaming "NO!! GOODBYE!!" - I wish I was exaggerating... I can't believe that a medical professional would treat someone like this - I was not rude or aggressive. I was just asking questions. Ultimately, I'm glad they do not take my insurance and was not seen by this individual who did not have the decency to even come out of his office to speak with him but instead scream GOODBYE from behind a wall. I have previously worked in doctor's office. I couldn't imagine a professional person acting like this. I would not recommend Dr. Rubsam as his "bed side manner" is deplorable.

    Most thorough exam I've ever had. My daughter and I went in for exams after the school nurse…read morethought my 7 year was having trouble seeing. Dr. Rubsam and his staff is top-notch. My daughter was nervous about going to the doctor, but Dr. R was very, very patient with her. and he's very nice too. The office is very convenient...right across from the post office.

    Lim Edward S MD - optometrists - Updated May 2026

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