These guys are great. Clean shop friendly people honest and professional. They were thorough and quick when it came to servicing my vehicle AAA approved and they don't Nickle and dime you. I was so happy with my experience with them that when I picked up car I dropped off my wife's car for a service. Don't look anywhere else just make an appt today you won't be sorry. Thanks read more

The team went out of their way to find a more cost effective repair plan (working with a local machinist to repair a drive line vice buying an expensive new one). They researched it and gave me options instead of just quoting me one price. I've used them before, and would recommend them to anyone on the kitsap peninsula. read more

Ive gone to them twice now and am always satisfied with their work. They have a credit card too which is uper convenient.

Very expensive! I took my 2005 Accord to replace my starter and they charged me $524. They did fix the problem on the same day, which was great. The staff is not friendly at all. I had to ask for every piece of information that I wanted to know. (i.e. is the part new? Does it come with a warranty? Stuff like that) It just seemed as if I was inconveniencing them and all the other work they had to complete. Only took my car there because I needed the work done on the same day. read more

Worst experience ever!!!! I wouldn't trust these people if my life depended on it ! My car went in for a normal oil change. Next day my car broke down and they said it was because it needed a bunch of parts ..$900 later and the next day it breaks down again in the middle of the freeway! (A 60k car I might add) I had it towed it back to them again an hour later I get a call " sorry our mistake all of this happened because we put too much oil in it" what a joke!! read more

In early 2017, our car began experiencing periodic braking problems. We consulted with a nationally known brake specialty operation on several occasions and a Poulsbo mechanic's repair shop that resulted in a complete installation of new brakes with a declaration that the brake system was fine. Thus, when driving down a steep incline, the brakes failed completely, Having survived, Silverdale Autoworks was referred to us and in less than 40 minutes they identified the problem, ordered necessary parts and early the next day we returned home, happy to still be alive and very grateful to Service Advisor,John Dombrock, and Autoworks specialists. At Silverdale Autoworks, one is treated with respect, kindness and not as just another number to get in line. They are very skilled and justify a five plus, plus rating. read more

We got a very high estimate here for a brake repair, and are very glad that we took our van elsewhere for a second opinion.

I love this shop!! They always take care of my needs, do their best to squeeze me in for emergencies, and answer my endless questions. I found an auto shop I can trust!! read more

Took my car in for a tune up and to make sure it was driving good,died two days never going back

The performed requested work, but they said ball all ball joints need to be replace but 2 were brand new (less than 3000 mile on them).

My car has been in and out of the dealership for the past month and repairs have been expensive and misdiagnosed. My car started running extra terrible while I was at work in Silverdale (an hour and a half from my home). I got a referral to this shop and I'm so glad I did! When they diagnosed the issue it turned out to be that the timing belt was starting to shred. Thank God they caught it or my motor would have been junk. The repairs were less expensive than what the dealership quoted me and they even credited me back for some of the parts they didn't use. They also provided me with a loaner car that was a total lifesaver for me since I drive so far back and forth to work. I will happily continue to use this shop in the future. They kept me informed at every turn and were honest and friendly. Rare find these days! read more

It is nice to find a reliable, knowledgeable shop in town. We had our 4Runner in there to have the timing belt replaced, amongst a few other things. They did a great job. Their customer service is outstanding. They communicate with you very well. You can even set up an appointment online. That is what we did when we brought it in a second time to have our drive shaft worked on. They honored the requested appointment time I asked for online and they called to verfiy it. Reasonable rates and quailty work are rare in this line of work. We were very pleased with this business! read more

I have used Silverdale Autoworks for years. They provide solid service at a reasonable price.

Great Shop! Very helpful and willing to negotiate.... Its hard being in the military and from out of state and finding a reliable autoshop. Other places such as goodyear or firestone will rip you off! Highly recommend this auto shop also has 2 year warrantys! read more

This is a Great shop. They are knowledgeable and very friendly. They do an excellent job and don't cut corners. Ken is great at explaining what is going on with your car and laying out all the options and then working with you to get the job done. Ive had nothing but great experiences with these guys. read more

I am always happy when going here! Their customer service is impeccable as well as their knowledge on my vehicle! If there were 6 stars i would give it to them! Honest, hard working, and friendly, what more could you ask for! read more

I had all the fluids changed in my 1996 Volvo 850. The team there did a great job getting my car in for service and completing all maintenance quickly and efficiently. The mechanics are first rate, professional and truly know their stuff. A+ for the entire Silverdale Autoworks experience!!! read more

Very impressed with the professional staff and the expertise of the technicians who have worked on my car. I feel confident in the service I receive on my Volvo. read more

I got right in at my appointment. Art was courteous and friendly. They did a thorough check of my car and I had no surprises. The work was completed on time and I got the car back the same day. They washed it and the estimate was the same as the final bill. I was pleased with the professional and friendly service. read more

This is a great shop! As a military family it is hard to find a shop you trust every time you move to a new state, so I am always leary of taking my cars in. Not only were they friendly, they took the time to explain the issues with my car in a way in which I could understand. They also prioritize the issues you are having from the most important to the least. Meaning the ones that could really cause damage to the ones you can wait on but need done soon. They are also quick to get you in and out of the shop, knowing how important having your car is. I would recommend them to anyone. read more

I have found the Silverdale Auto people to be not only tremendously helpful but courteous and polite at all times. The price is a bit high compared to other repair places but I feel that the extra cost has been worth the service that I receive in return. One of the best things I can comment on is that as a woman I have never felt like they talk down to me like many other auto services often do with single women. AT Silverdale Auto they are always careful to explain without being condescending in any way. I appreciate this tremendously. Thank you! read more

My experience was a positive one. I didn't know the service history of a used car I had purchased and brought it in for transmission service. The inspected the transmission fluid and advised that it did not need to be changed, saving me about $200. In their safety inspection they found a worn wheel bearing, which is potentially deadly. They performed that work promptly and for a fair price. read more

Very unhappy with the inspection we had on a car we bought. They did not detect a ttransmission problem or an axel problem we had trouble with it the week we baught our 04 Volvo. I wish now we had taken it to our mechanic instead. They suggested we needed a engine mount done but they were wrong about that too. Buyer be ware! I would not take my car into them again. read more

I went here for a brake check on my Volvo. They said I needed a full brake replacement for the front a rear. They charged me more than the usual brake shop. The next day after m brakes were replaced. I heard a noise in the rear. They said it needed new pads in the rear. I took it in again for the repair. This morning I hear the same noise in the rear. They said to bring it in again so they can replace the routers in the rear. How many times does it take to get a simple break job done!!!! Not once, not twice, now three but maybe four? I recommend not going here for any work to be done. I am going to ask for no one to go here. If not fixed I am going to raise hell. read more

Here's my story: Took car in Dec. 2012 to have clutch replaced, it cost approximately $999.00 dollars. Soon after, i noticed the clutch progressed in getting stuck, I thought, perhaps it needs time to loosen; well, there is a 24 month coverage. Forward to March, 2014, I took the car in and had the pleasure of meeting a Receptionist (mechanic wanna be) named Lena Richards. I explained that my clutch got stuck and almost caused an accident, she showed no concern, instead she went in to "defense mode" stating "there is such thing as "wear n' tear; simply, obnoxious, and rude. She told me that the Master clutch may need to be change, however, it's not covered; she could not be sure. Bottom line? She is going to save the company money. Later, she called me and happily says "it's not the clutch." I paid approx.tly $200. 00 dollars more to have the clutch cable replace. Folks, the car clutch is still getting stuck. I wouldn't take a toy car to Silverdale Autoworks to be repair.. I'm going to take it to another mechanic. I wish you luck. read more

I've been to this shop about 4 times, so I feel I have got a good perspective. The staff is very friendly; however, competency might be in question. They misdiagnosed my car issues twice! Thankfully I was able to catch it both times. The last time I took my car to this shop they wanted to replace parts that didn't need replacing for the particular repair I was having done. Thank goodness I do my research! And once we ironed out that issue, my "estimate was around $400.00 but I ended up paying $1,000.00 anyway! This shop is expensive! Just look at their July special for 69.99, half that stuff you can have done for free at Les Schwab. A company I have used for anything I could for the last 25 yrs. They're amazing!! (Poulsbo in particular) One of the lines in that July special says something to the effect of...We will even check your fluids! Seriously? Isn't that pretty much standard! Anyway...Buyer BEWARE!! read more

Come on guys!!! I know you want your employee's to get paid but atleast be reasonable and honest!. 1). I brought my car for inspection and the drivers seat (back portion) don't go up or down. so they charge me $84.00 for that and the recommendation on paper is to replace the driver seat cost $798.00. I check the motor seat connection and all along it was Disconnected! They could just tell me "hey sir the driver seat back motor is disconnected".Very dishonest and charge more than the dealer ship. If I didn't inspect it, I could be donating my money probably a $1K for nothing. 2). They charge me for brake assembly for $524.00 + labor. I check the car dealership cause that what they said where they getting the parts and guess what! the price is $163.00. If you guys plan to go to Silverdale Autoworks shop, PLEASE verify where they getting the parts from (dealership) and I recommend to call the dealership for pricing. read more