Triangle offers honesty and quality at a good price. That is what is important to me. I bring both my cars here. Just today I was thinking I had a front left bearing problem. Brought my car in for Ken to drive and within seconds of driving he informed me it was a front left bearing. Bingo! read more

I highly recommend this place, brought my car in to get tie rods replaced and they had my car done and back to me very fast and my car drives smoothly again!!! Also fair prices and cheaper than other places. read more

Have been a customer here for over 20 yrs. Ken runs a first class operation. He and his staff are always friendly, and he matches that with fair pricing and results. If you have a problem following service on your foreign car, just bring it in and no questions asked, he stands by his work til you are satisfied. Best foreign auto shop around the Kitsap Peninsula. He does not do in depth work on say transmissions or engine rebuilds etc but for most everyday wear and tear items, he is the guy, bar none. Delivers satisfaction in a timely manner, and keeps you informed of daily progress. Not once In 20+ years have I experienced anything less than an excellent result. read more

Thank you for taking care of my Audi. Got my heater issue fixed quickly and kept me informed on what work was being done. Answered any and all questions I had. Very knowledgeable and friendly crew. I will be back if (when lol) I have issues in the future with my vehicle . Supporting local businesses is super important to me as I am also a local business owner. I love the networking we can make in our community. Hopefully I see you guys soon at Camp Union Pizzeria ;) read more

My BMW started puking oil and I knew right where it needed to go! Ken and his crew got it in and conducted a diagnosis and determined the cause. Of course once they torn into it they found some additional issues, all related. They took time to explain what they had found and showed me where the old parts had failed. Thankfully they were able to source the parts and get my ride back on the road. Thank you! read more

Great Service! super easy to deal with took my XC90 in and had it back in one day. fast service and car is perfect.

Unsatisfied with their customer service and their work on my car that wasn't done properly, I paid for a diagnostic and they still couldn't fix the problem. I took it to a reputable shop and it was fixed! Complete waste of time coming here! read more

Great place. Was referred to them by Town and Country auto repair. Both are exceptional auto repair places that will not screw you. Highly recommended! Take your American made vehicles to T&C and foreign made to TIR. read more

Awesome and attentive shop! I was so impressed with honesty and determination to correctly diagnose and correct the actual issue. I was told by another place that I needed a new Steering Angle Sensor ($600+ for a BMW). My car only has 78k miles. Instead of replacing, These guys looked closer and determined the real issue and I didn't have to replace that part and saving more than 1/2 the money I thought I was going to spend. Needless to say, This is the only place I will be taking my BMW moving forward. They are great with communicating too which is why the other BMW shop in town lost my business. read more

I've had them work on my 71 VW Beetle and they performed standard maintenance and checked on a few things. Hey did more than i asked and made sure she was road worthy and i walked away paying half what i expected. I've sent multiple other friends there for emergent repairs or just to check something and everyone has said the same thing i have. Honest, Reasonable, and Knowledgeable. I recently broke down up the hill from them on my 77 kawasaki and i rolled down the hill where the mechanic helped jump my bike and gave free advice on how i might fix it. Then he offered to give me a ride home! This was all at the time of closing and they made time to help. read more

Providing an update not from a recent service, but from the maintenance done on this rig in Aug-11. Turns out iridium-tipped sparky's are called for in the maintenance sked, but they used copper ones instead. No big deal - until you realize on this car you have to take the plenum off to replace them! Realized it when getting quotes for a 150K service and reviewing my invoice from Triangle. Although the different plugs will cost you $75 more total, it's also an additional $200-300 in labor cost to do this. So my recommendation to Triangle are these. First, on the invoice listed the manufacturer and type of spark plug you used. Don't use a code that I one must look up to decipher if you got it right. Bosch (German) should never go in a Mitsu (Japaneese) make. And second, review the maintenance sked with your customer before commencing work. Break out the books and take a looksy at the car if you need to. read more

I have to start this off with the disclaimer that I haven't had any work done here YET (thankfully) and my review is solely based off of the level of customer service I have received here over the phone (recently) and once when my car had a diagnostic done (almost a couple of years ago). The owner is kind and extremely knowledgeable. He took time out of his busy day to explain possible situations that could be going on with my vehicle. He was very kind and didn't make me feel like I was a bother to him and he reassured me that all of the problems that had occurred could be fixed. He spent at least 10 minutes on the phone with me and wasn't in a rush to hang up (like so many other businesses I've called who just tell me to bring it in and they'll figure it out... for a hefty price tag and no guarantee they find the actual problem). I've spoken with a lady over the phone before as well and she was equally kind and courteous. I came to them based off of a recommendation and I'll continue to recommend them to family and friends. Decent customer service can be hard to find in their industry, based off of personal experiences. But excellent customer service like I've received here (without shelling out a dime)? Unheard of. They are a top notch team! read more

Love love love this place!! They've taken fabulous care of my little VW Jetta for the past 8 years. They're significantly less expensive than the VW dealership, and they do amazing work. Everyone who works here is fabulous. read more

I'm sorry but I paid these guys $800 for not fixing the problem and then they were going to charge us to fix the real problem and then basically told us they didn't want to work on our vehicle. This could be an isolated event but I assure you I will never us these guys again. Rick W read more

The check engine light came on , I called made a appointment they were busy about a week out . Brought the car in 8:30am and they called to let me know what was wrong with it and what should be done to it and how much it was going be . Came to pick up the car about 4:30 . Spoke to the owner/ mechanic ,very nice guy ... did me a big favor by fixing all the coils & worked out a great price for me . My BMW X5 is running great . Highly recommend this place its local ,family run ,established , great reputation , and they know what they are doing.& they are reasonably priced ! read more

I have an Audi A5 and they are the only place I trust to do anything to my car. I have tried several other places around Kitsap and something always went wrong (i.e. they forgot to put something back...yikes.) I believe most of their staff also owns European cars, so they definitely know what they are doing in that aspect. The customer service is great as well! read more

Yep, I'm liking this place. Small family owned shop with integrity. Friendly and knowledgeable staff. Not over priced or gimmicks to make you feel your getting a good deal. Just straight up transparency and honesty. I been to a few European repair shops in my local area and this place is the best for BMW's. read more

I bought an audi with a lot of problems and having delt with Triangle before I knew I could trust them to take care of this car. They sure did, I love my car and will always use them as our mechanic and my german cars. I was referred to triangle by my trusted family mechanic. read more

Been here several times. Had my front brakes just done. Fast and friendly service! I feel that they are a reputable trustworthy business. I will be going back for many years to come! read more

Great work friendly staff... I would say the best import mechanics in the area fast part shipment knowledgeable and friendly. Didn't even charge me for initial troubleshooting / code reading until the problem was diagnosed. Recommended read more

First took my Honda here 17 years ago (great experience), Ken has worked on my E46 a few times and solved a difficult to isolate noise I had. Recently I took in my girlfriends E83 for a suspension overhaul and he tackled all of the difficult bushings that I would not try, (even if I owned a lift). Fair price and high quality work and the only guy I would trust locally for my Bimmers. read more

Hi! I recently took my 1995 Subaru Legacy in to have the clutch cable adjusted. Based on my experience with Peninsula Subaru, I'd expected to wait a couple of hours and spend a fair amount of money to have it adjusted. I'd just finished looking through the good assortment of magazines and started reading when the technician came in and gave me my keys. Done! The price was as much lower as the time was faster -- and it worked perfectly! I referred a friend to them the next day, and will definitely go to them with my next repair shop work! John read more

Excellent service, friendly and knowledgeable staff. Repair and parts ready the same day promised. Competitive pricing. A+ (Porsche)

We have taken our Volvo and Subaru there for years. They are diligent on diagnosing and fixing problems. The personal service is incomparable. Never have felt that I needed extra done. We even get advice and diagnostic help when we want to fix things ourselves. They are honest, trustworthy and reliable. read more

As owners of three VW's, having a trustworthy and reliable place to have them regularly serviced is essential. Ken and Josh are excellent at their craft, and Tara is amazing at orchestrating the process and providing top-notch, personalized, and detailed service to make it seamless and easy. Thanks to the entire team for years of quality service and care. Triangle Import Repair is the only place I recommend to others for servicing your vehicle! read more