Always an excellent experience with Executive Express Lines. They were professional, reliable, and…read morecommunication was smooth from start to finish. Everything was handled quickly and efficiently with zero stress and made the entire process easy. Their team showed up and ready to work and delivered exactly as promise. Their drivers are safe and reliable. Rare to find a company that runs this clean and organized these days. Highly recommend.

Very professional and great driving. Very flexible and attended to all our needs. Couldn't…read morerecommend more!

There were very few Yelp reviews to help me understand what the downtown Bakersfield to Vegas bus…read moreexperience was like. It very much exceeded my expectations. The bus was on time, picking up at 5:00am and it was decently clean on the inside. There was some accumulated debris ( food, paper, etc) on the floor of the bus, but not overwhelming. The seats were cloth and in good shape. They reclined enough to be comfortable. The bus came from San Francisco to Bakersfield then Vegas. The Bakersfield pick up location was at 22nd and Eye Street at the downtown bus station, lane L. There's a sign where they pick up. This service to Vegas is a great deal and recommended.

Don't USE this service, it is the worst! We booked a ride, the bus never showed up, and when I…read morecontacted them about a refund they lied to me and told me that the bus not only showed up on time but that they somehow checked me in. The only way to contact them is through some bullshit AI, and this stupid AI asked me for proof. After showing them the proof the bus was cancelled, it ended up telling me that their records showed different, it wasn't giving me a refund and ended the chat abruptly. If you do need a ride anywhere don't use this service.

Mrs Grace drove us to Cal Poly and she was friendly, helpful and courteous. We enjoyed our field…read moretrip.

Received a reconfirmation at 2:00 pm on 5/5 for the double decker bus we had booked for 5/6 which…read moreseats 73 people. We were supposed to take 65 7th and 8th graders on their end of the year trip to the LA Zoo. We booked this bus specifically in January because we are a large group. Received another email (which I discovered after they left me a voicemail that I didn't see or hear because I had a hair appointment from 4-6) that they were only sending a 58 passenger bus. When I called them, the only person who was available was a dispatcher who said there was nothing she could do to get our bus back to us. Now 65 students won't get their end-of-year trip. I am also recommending that our district remove them from our preferred vendor list.

They are one of the best limousine companies, and they have the greatest drivers driver in…read moreparticular, Kristopher did a most excellent job

We were extremely disappointed with our experience. The limo we booked for my daughter's wedding…read morehad a non‑functional AC on one of the hottest days of the year. The wedding party was sweating and uncomfortable, and the driver had to stop multiple times just so everyone could cool off outside. The Bluetooth also didn't work, so they had no music during what was supposed to be a joyful, celebratory ride. This was supposed to be my daughter's dream wedding, and the condition of this vehicle almost ruined the day. It's clear this company uses outdated party buses and does not take pride in maintaining their fleet. I do not recommend using this company for any special event.

The first is probably the most important to anyone reading this - it is that it is still a very…read morereasonably priced method of travel. I also love that I have a table. I can sit at and write or eat something or play a game with someone who is with me instead of having to focus on traffic and being uncomfortable about not being able to change my seating posture for a long trip. I like the fact that I can go get a snack whenever I want to, and start up a conversation with a stranger and to make a new friend. That's what I think you want to hear when you want a review, but I want to tell you another special thing about why I love Amtrak. The sound of the train is something I have loved and that has comforted me from the first time I ever heard it when I was a child, until I bought my first house and discovered that there was a train track right on the other side of a fence that was 8 feet from my house. I learned later that the realtors were supposed to tell you that, but I was young and dumb. I had no idea of that. I was a newlywed and that happened the first night we slept there. It rattled the ground and knocked pictures and clocks off of the walls and terrified my husband and I, thinking it was an earthquake, until we heard the horn. Then we looked at each other and laughed and responded that same way as long as we lived in that house. I missed it for the longest time until many many years later I moved into a senior mobile home park that was nearby a train track, and I was thrilled to hear a train the first night I spent there. I was there five years and smiled every time I heard that that and felt my walls rattle. Between those two experiences, I had a Red Hat Society group for 12 years and we used to take the Amtrak train from Bakersfield to Hanford and spend the day there at different events they put on in the Civic Park, and then Fred the antique fire truck would pick us up and drop us back off at the train station and we would have fun riding home sharing the rolling adventures we had had that day. But the trips there and back themselves were also very fun because there were a few very sweet conductors who played with us and let us take pictures of them with us, and even tried on our hats and let them take pictures of them with us, and that kind of thing. We were a very silly and fun-loving group and we loved that! That's been many many years ago and I wish I could find those pictures...

Clean place also right by bus station and Bakersfield welcome center. Also close to restaurants!read more

Rented a 2016 Chrysler 300 10 passenger for my sister 16th birthday. The Limo was on time, Our…read moredriver (Evan) was super friendly. He even took the time to help my sister hook up her Bluetooth to the sound system. All to say, The price was super low. And the service was fantastic. Would highly recommend.

Excellent service! Our driver was great and setting up the limo ride was easy. Definitely recommend…read morethis limo service!

Carlos G was a careful and awesome driver wish he was my driver all the time.he was very helpfulread more

Bus driver for route 21 going to CSUB that stops by Columbus/MtVernon never comes on time, you're…read morescheduled for 6:35 but somehow always make it around 15 minutes later and have multiple people waiting at this stop It's ridiculous

I rented a limo from here for my sweet 16 and honestly it was the best. They were very polite, they…read morearrived on time, very comparative and understanding would highly recommend this business.

Amazing service! Friendly staff with great communication :) Limos are clean and well stocked!!read more

The driver of the bus was beyond professional and should be justly compensated; however, the bus…read morebroke down on the interstate on the way to our destination. We were parked on the side of the road, partially in traffic for over an hour before another vehicle was dispatched to our location. As a result, our trip was changed and a stop had to be eliminated. Our money was collected promptly with little delay, but when I contacted Charter Up about this issue, they asked me for photos, videos, and documentation of the delay entirely caused the third party THEY chose to use. Charter Up will gladly take your reservation and money, but any issues that arise during your trip will be quickly pushed off to whichever service provider they choose to pass your business off to...

From the owner: Bus Charter, Charter Bus Service, Charter Bus Company, Bus Rental Service, Party Bus Company,…read moreTravel, Transportation, Bakersfield, California

The drivers are always great, and so are the fares. Anything negative in this review applies to…read moremanagement, which seems struggle with practical solutions. I used to take route 130 quite often, and it was much better when the route only traveled between Bakersfield and Frazier Park. By stretching the route to cover Santa Clarita, the wait in for the next bus home has become way way too long. I had a 1pm doctor appointment in Bakersfield. The latest departure time from Frazier Park to reach my appointment was 8:40 am, which got me into Bakersfield 3 hours early. The earliest departure time for home was 5 pm. The money I saved taking the bus was spent at the businesses I had to camp in while waiting for my next trip home. It isn't ethical to sit in a restaurant or coffee shop for 3-6 hours without giving them business. This doesn't help someone trying to save his money for more necessary things. It was an 8 hour slot for a 1 hour appointment. Double the time if I drove, and the same cost. The money I saved on gas, I spent on food as rent during my very long wait. Good thing I brought several books. If Kern Transit either added a 2nd bus for Santa Clarita, or left it off the routes entirely, it would make more frequent trips to and from Bakersfield possible, and make me more inclined to use it again.

January 10, 2026, approx. 7:29 a.m. Issue: I called with a…read moresimple question about returning from Bakersfield to Tehachapi and whether the downtown station is the correct departure point. The representative repeatedly interrupted me, spoke with a dismissive tone, and answered questions I did not ask. When I asked whether Golden Empire Transit accepts student IDs for free rides, she refused to look up the information and told me to "Google it myself." She also cut me off when I asked whether routes serve shelters. I remained calm throughout the call. The representative was rude, unhelpful, and unwilling to provide basic transit information or referrals.