Have been a customer for many years, both for purchases and repairs. They're fair and have a…read moreremarkable eye for attention to detail. Equally important, they are honest, trustworthy and a pleasure to work with.

Buy local. Buying…read morejewelry for a special person. She showed me exactly what she wanted on a e-commerce site. After a discussion, it was confirmed that was the style and type she wanted, but it didn't have to be from that site. Enter Michael's. I showed them the site, the desired jewelry item, and there staff was able to match it. No, the price was not the same. There was a 23% increase after taxes and all. I'm ok with this. I have a local business, who sized her hand, made the adjustments to the item, and I have a warranty, and a place to have the jewelry item maintained. Top notch customer service also. Good clear communication, and when one rep was out, their internal communication allowed another one to pick right up and get the order going. Extremely pleased so far.

I have been there several times, as well as my wife, and we have found their service to be…read moreextremely good and the staff most personable; especially Ella. Again, wonderful people.

Kenny G's is hands down one of the best jewelry stores I've ever worked with. Whether you're…read moreseriously shopping, ready to upgrade, or simply browsing, you'll be treated with the same level of professionalism with their expertise. I was first referred to Kenny G's by a friend who had a custom ring made there, and he told me it was the best place to go. He was absolutely right. I first started looking for engagement rings back in 2022. The team took the time to sit down with me and walk me through every detail that mattered--from diamond clarity and sizing to the differences between natural and lab-grown diamonds. I quickly realized there was so much more to selecting a ring than I ever knew. Even though I wasn't ready to make a purchase at the time, they carefully documented all of my preferences and created a file for me. Fast forward four years later, when my fiancé and I were finally ready for this chapter of our lives, they still had all of my information on file. Not only did that make the process seamless, but it showed me how much they genuinely value their customers and relationships. If you're working with a tight timeline, they can even provide a temporary ring to wear while your custom piece is being crafted. My ring was completed in about 2-3 months, and it was absolutely worth the wait. I've visited several other jewelry stores over the years, and one thing that sets Kenny G's apart is how they treat people. There is no pressure, no snobbery, and none of the attitude that can sometimes be found in luxury retail. Every customer is treated with kindness, respect, and genuine attention, whether they're making a purchase that day or simply exploring their options. I never felt like just another customer or window shopper--I felt like a valued guest. That's a rare experience these days, and it's why I continue to recommend Kenny G's to all of my friends and family

My husband wears sterling silver ring (I know, I know) and it got bent. Erik patiently emailed me…read moreback and forth all afternoon and was upfront about what could go wrong while repairing sterling silver. His quotes were completely reasonable, so I brought it in, they did their best. I waited MAYBE five minutes. Maybe. They even waived the cost since they couldn't get it perfect, although they got it wearable again and that's all my husband cares about. I surprised him with it when he got home from work and he's so happy. TLDR: excellent customer service and in and out repair.

We stopped in looking for wedding rings. Erik assisted us. He was Awesome - we got beautiful…read morewedding rings, mine and my husbands in our budget, that we love!! Thank you Erik and Midtown!!!!!!!!!!!!!!!

I loved coming here with my now husband to design my ring!!! So much beautiful sparkly diamonds!…read moreThey sell quality products and stand by their products. They sit with you and put in their time with you explore your options. You want a huge Diamond and you don't mind sacrificing the color they have that, you want something high quality and want a smaller Diamond they have that for you too. Top it all off, it was cheaper than all run of the mill stores. I will add, after all the run of the mill jewelry stores (Jared, kays, Devon's, etc) I am so, so happy my husband said lets go to Diamond Vault and check it out. Will be returning soon for some Diamond earrings and another wedding band possibly in rose gold.

With such an important & meaningful purchase, my husband and I looked at many jewelers to be sure…read morewe go the right route. Going to Diamond Vault was like a breath of fresh air! Heather and Jason helped us, and I am so thankful. I explained the style I was in the market for and Heather pulled multiple options, and even a few more for me to consider. I ended up going with something else that she pulled because it was so stunning & fit my personality better! It was an absolutely phenomenal experience from start to finish. They were respectful of our budget, patient, and got us such an incredible deal for my dream ring. Thank you, Heather & Jason!

Great watch purchase! Purchased a new Omega Seamaster Diver…read more300 M from Darrin. Very knowledgeable and great service. Highly recommend Devon's and Darrin.

Today I stepped in to the Luxury of watches. This was my 1st time buying a luxury watch. Scott took…read morehis time to show me the huge selection that they have of amazing time pieces. Explaining the differences and styles. The history behind them really making the experience exceptional. We landed on a beautiful Rolex after about 30 mins of browsing. The whole team there were absolutely amazing. Providing the level of service you would expect from a professional jeweler. Could not be any more happy. Scott thank you for making this the absolute perfect experience for me. You have earned a life long customer.

Needed a little extra cash for some closing costs on new condo I'm purchasing and had some old…read more jewelry and coins i no longer needed so went to see what they'd be worth. I had mostly gold jewelry and was pleased with the quote. They didn't want the stones, amethyst, jade and diamonds so took them out and gave back to me! I also had some silver coins and got a very fair price on those also. I had googled ahead to have an idea of value and they were spot on. I was helped mainly by Kyler who has a great personality and very customer service oriented. Jacob also came out and priced my silver coins explaining the value and how they determined the worth. I was happy with what I got and how I was treated and would definitely go back there!

No hassle! Cash on the spot for 14K scrap gold! Honest…read moreowner run business. Would highly recommend!!!

My partner's ring was damaged at work and Precision Diamonds was recommended by a friend. Prior to…read morevisiting Precision, I received quotes from two other jewelers and thought I'd get one more. I was thoroughly impressed by the customer service. I was warmly greeted as soon as I walked in and was promptly helped. The quote I received from Precision was not only the best rate out of three quotes, they let me know that the repair could be completed within 24 hours! The other two joints said it would be at least a week and one said they'd have to send it out to the Bay Area for the repair. I would not hesitate to recommend Precision Diamonds & Jewelry to anyone needing fine jewelry repaired. The ring was repaired so well that it looked like it did when it was brand new. In addition to repair, they have a great selection of jewelry for purchase. Awesome job, Precision! And thanks for making my partner so happy!

Love the people here and the owners went here after Michael and sons kinda of discriminate me and…read moreover priced my custom ring.

My husband and I stopped by The Helping Moon last week and picked up a few crystal cuties as gifts…read more They were having a 35% off "rehome" sale, which made it even more fun to explore and bring a few beauties home! Alex, one of the owners, was incredibly friendly, welcoming, and helpful. We enjoyed learning about some crystals I wasn't familiar with and simply chatting with him while we browsed. It's always refreshing to connect with local business owners who genuinely care about their customers and contribute such positive energy to our community. Although they'll be relocating soon, their current space is beautifully curated--cozy, airy, and inviting. They offer everything from small, dainty crystals and jewelry to larger statement pieces, books, and other unique treasures. Wishing them all the best in their new location! If you're looking for a crystal shop with a welcoming atmosphere and wonderful people behind it, The Helping Moon is definitely worth checking out

THE OVERALL HANDS-DOWN BEST CRYSTAL AND JEWELRY STORE IN NEVADA ESPECIALLY AS A LIL MA' AND PA'…read moreSMALL BUSINESS !!! Whenever I'm in Reno, I always stop by and look at their hand wired crystal necklaces and new crystals! I have one in almost every color by now ANDD I don't feel bad because I'm supporting a local business. The "bang for your buck" is totally worth it. They do community events, scavenger hunts, giveaways, collaborations, reiki sessions to sound baths and MORE. They're LGBTQ+ friendly and love the community. I mean really...WHO ELSE is doing this?! The Helping Moon is a MUST visit if you're going to Reno, or even anywhere near by. Customer service is amazing, and I can't help but feel like a witch who struck magic gold with finding such an amazing little crystal shop.