My husband wears sterling silver ring (I know, I know) and it got bent. Erik patiently emailed me back and forth all afternoon and was upfront about what could go wrong while repairing sterling silver. His quotes were completely reasonable, so I brought it in, they did their best. I waited MAYBE five minutes. Maybe. They even waived the cost since they couldn't get it perfect, although they got it wearable again and that's all my husband cares about. I surprised him with it when he got home from work and he's so happy. TLDR: excellent customer service and in and out repair. read more

We stopped in looking for wedding rings. Erik assisted us. He was Awesome - we got beautiful wedding rings, mine and my husbands in our budget, that we love!! Thank you Erik and Midtown!!!!!!!!!!!!!!! read more

Midtown Diamonds - Jewelry Near Me - Reno, Nevada

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I just picked up a jade pendant that Eric designed for me. It turned out beautiful. Midtown Diamonds does great design work. They also repair jewelry and it looks just like new. They have a nice selection of jewelry in their store. I highly rate their work and find they easy to work with. If you need something special give them a try. You won't be disappointed. read more

I decided to build a color change sapphire ring. Erik contacted his sapphire guy and brought in a few sapphires that were in the price range and color shift I wanted. Since I just had surgery, a lot of our communication was through email, which I appreciated. I went in person to pick the gemstone and asked Erik his advice on a low and stable ring setting because I am a klutz. The finished product is amazing! The gemstone color shift is better in person and I am very happy with the whole process of building a piece of jewelry with Midtown Diamonds! read more

If you're in search of an old-school jeweler, THIS IS IT! Incredible service and selection that no mall jeweler could touch-no offense to them. Upgrades, repairs.... this is the place to go for NorCal and Northern Nevada. read more

These guys are great! I went to nearly every jewelry shop in Reno to find a good store to buy my girlfriend a necklace. Most jewelry stores were either too pushy or dismissed me because I'm young and look poor. Erik was very helpful, approachable, and easy to work with. We ended up making a custom piece, and it came out stunning while maintaining my budget. I don't think I could have possibly found as brilliant of a stone for that price without their help. I'll recommend these guys to everyone I know. read more

A True Reno Gem Midtown Diamonds is truly a Reno gem. Their customer service is superb and the quality of their products is unmatched in the area. I went in with a purpose...get my wedding band re-sized and discuss a custom made pendant. The ring was a simple task, but hand drawing my "idea" took a little more effort. However, it wasn't a difficult task for Erik and within 30 minutes he had a sketch for me to look at complete with a "rough" placement of the diamonds. Fast forward a few weeks, I was approving the wax mold then walking out with the finished product. I was absolutely thrilled with the results and quality of the pendant. I don't live in the Greater Reno area, but I would travel to Midtown Diamonds for any jewelry needs...they are truly worth it. read more

Midtown Diamonds - Breast Cancer Diamond Pendant - Jewelry Near Me - Reno, Nevada

Class act from start to finish! Went in to Midtown Diamonds to have larger stones put in a bracelet for my wife for her birthday. Eric recommend leaving it the way it was as the larger stones would be to much. So he worked with me to design a ring to match her necklace. From the pencil drawings to the refined renditions and the final product it was a wonder and professional experience. My wife loves the ring! I would highly recommend Eric and the full staff at Midtown Diamonds! read more

Midtown Diamonds - Jewelry Near Me - Reno, Nevada

I stopped in here on a Saturday afternoon to have one ring re-sized and one ring reshaped. I was greeted and assisted by Erik. He looked at my ring needing to be reshaped and quickly took it to the back, repaired it, and cleaned it - all free of charge. I couldn't believe it but he said it was standard maintenance. We then went to resize my great grandmother's platinum ring. He let me know it could take up to two weeks - and I said no rush. He gave me a quote that had a picture of the ring and all of the information. Two weeks later I picked it up and it was perfect! He did say that hands fluctuate size in the summer so if it needed any adjustments to just stop in. Beyond repair, the shop also has watches, pieces from local artists, and more! Definitely worth stepping in! read more

To start Midtown diamonds are my family jeweler, my parents are continuing customers of theirs and continue to be and it passes down to my fiancé and me, so we too are loyal customers coming from Los Angeles. So, you're probably reading this cause you're shopping for the perfect jeweler well let me give you a good reason why Midtown Diamonds should be your place to go to, Erik, Andrew, Alexa, and Pippin (their dog) are family. The moment you enter their store they will make you feel welcome, they will take care of your needs and will not push you to anything you don't want (unlike some other jewelers) they will listen to what you want, whether it is something you want to be costumed made or something you are looking for in their store. The entire team has great communication, from giving you updates on your order to ensuring that your order is exactly what you want. My parents have brought their jewelry here to be adjusted, cleaned, or have jewelry made, and not once have they walked out unhappy. To end this review, my fiancé (boyfriend then) was ready to propose and what better place to go to but Midtown Diamonds. Erik saw what design I wanted and listened to every little detail that was given to him, his communication throughout the entire process was great. The man knows that you are spending bucks and you are depending on his talent to make it happen and let me tell you, he went above and beyond to craft my engagement ring. Thank you, Erik and your team for the awesome service you provide for the community. Keep up the great work!! read more

Midtown Diamonds - Pear shape engagement ring made by Erik. - Jewelry Near Me - Reno, Nevada

Erik and Steve always do a great job helping me get repairs and finding just the right piece for my next purchase

Well before my husband proposed I had made sure that he was aware that I wanted a ring that was beautiful, unique, and (most importantly) a quality piece of jewelry from a reputable local jeweler. After a few visits over a couple of years to "just look" at rings by myself, I knew that Midtown Diamonds would be the right place for my then boyfriend to embark on his journey of engagement ring shopping. The proposal eventually happened, and my husband (along with Erik's help) gave me a beautiful, custom engagement ring. The ring itself is amazing! Plus, I have gotten dozens of compliments from friends, family, coworkers, and even strangers. As we approached our wedding date, my husband and I met with Erik a few times to decide on wedding bands. I was so unsure what I wanted for my own wedding band, but Erik had no problem with my back and forth design ideas. Ultimately, I settled on a simple rose gold band. My husband's band is complimentary to mine thanks to Erik's mind for design. My husband's band is white gold with a rose gold inlay to match my ring exactly. When we picked up the rings Erik explained that the center of my husband's ring and my ring are literally the same ring. The pairing is adorable while also having a sentimental meaning. Erik was a fantastic person to have on our team as we worked through wedding planning during a pandemic. I appreciated his professionalism and expertise every step of the way. Although he is young he has such a strong background in the industry and instills trust when making such an important and large purchase. Working with Midtown Diamonds is the second best decision I made for the wedding! (Number one is my husband, of course!) read more

Love midtown diamonds, I was referred here by a friend when we moved to Reno, they take great care of my ring. I had my rings sautered together here and it was done in a short amount of time and for a reasonable price. They also clean it/tighten any stones free of charge. Will always go here for any jewelry needs read more

I am in absolute awe over my engagement ring!!!After the initial shock wore off I demanded to know where my Fiancé, Roy, got this beautiful and perfect ring. He told me allllll about his amazing and positive experience going to Erik Ottmann at Midtown Diamonds and how Erik made his vision come to life and made it even better than his original idea. We'll obviously be coming back for ring care and exploring wedding bands together. Erik, Roy and I can't thank you enough! read more

Midtown Diamonds - Engagement Ring - Jewelry Near Me - Reno, Nevada

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Wow! Wow! Wow! I'm so pleased with this shop and their impressive professionalism and honesty. I brought in my engagement ring for a repair (a bent prong) that wasn't the result of work they had done but just general wear and tear and the result of me bumping it on one too many things. Oops. They reassured me that the integrity of the prong wasn't jeopardized and then actually bent the prong back for me, polished and cleaned my engagement ring and wedding band, and sent me on my merry way! They did encourage me to stop by 3-4x a year to have everything looked at so they could identify any problems before they happen and also identified a different prong that should be monitored because it might have some integrity issues. Everyone was so nice and helpful and it truly felt like I was visiting a friend's jewelry shop. I would absolutely trust them to do more in-depth work on my ring and any other jewelry repairs, but I'll also keep them front of mind for future jewelry purchases. Despite their great location in midtown, I will admit I got a little lost looking for the shop. An adventure around the building and up and down the stairs eventually led me to their front door... which was so obvious once I found it. So, just a tip, the entrance is under the stairs that go to Arario and the bridal boutique. It's a small shop, but honestly, just the right size, with very tasteful decor (including a beautiful amethyst table!) and a very pleasing atmosphere overall. Plus a friendly golden retriever that hangs out! read more

Great service, super friendly environment. Very helpful and sized my watch that I didn't even buy from them for free. Great people.

Erik took over for his Dad and has done a fantastic job of maintaining the store, even through Covid. They have high end as well as everyday pieces of jewelry and watches. I love their repair shop they do a phenomenal job. They have repaired several pieces for me. I had fun finding some pieces I didn't know I needed. LOL I love my lab created 1 carat wedding ring. No one knows it was lab created. If I purchased a diamond that size not lab created it would of cost well over 25K or more. It is great to not worry about having such an expensive piece because I love to wear my ring everyday and I know that I could easily replace it if it was every damaged or lost. I wasn't sure at first about a lab diamond but Erik helped me find one I really love and continue to get compliments on the size, color and clarity! My favorite thing is how they support local artisans in their shop! It's nice to be able to find unique pieces that are one of a kind. I'm looking forward to passing those down to my grandchildren. it is always great to be greeted by Pippin the shop dog! It is quaint and cozy but has a really nice selection of beautiful pieces even some antiques! read more

Midtown Jeweler should always be your first stop --- they will not disappoint. The owner Erik (and his lab Pippin) are awesome, the team has decades of expertise, and the customer service is excellent. My husband bought my wedding set from Gem Gallery 10 years ago. It was a bummer when the owner Tim retired and the business closed. I got behind on cleaning and maintenance with no other good options in town. When I heard that Tim's very talented son Erik opened Midtown Jeweler, I was thrilled!!! They quickly completed cleaning, soldering, and sizing.. Now they are recreating my grandmothers diamond engagement ring from 1927. I was very impressed at Erik's knowledge of jewelry from that time period and his recommends on slight tweaks that will enhance the beauty and give it many more decades of life. read more

Midtown Diamonds - Jewelry Near Me - Reno, Nevada

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I visited Midtown Diamonds back in October as a prong on my wedding ring had broke and I was hoping to be able to fix it. My husband had originally purchased the wedding ring at another jeweler that we weren't very fond of, so when it broke we decided to look for another local business that would have some knowledge of the ring/vendor/etc. Erik was extremely knowledgeable about my ring - stones, gold, etc. He professional in explaining my options of fixing it vs replacing the whole ring. Unfortunately due to the type of gold (X1), fixing it with the way that it broke wasn't going to be the best option as it was likely to break again. After further discussion about the fixing process, we agreed that replacing was the best option. Erik went in and looked at prices for the ring with 14k gold as well as replacing the three center stones with Lannyte instead of the original colorless topaz. He was extremely patient with me as I asked multiple questions regarding the ring and he gave my husband and I information our original jeweler never did. I felt way more comfortable about purchasing my ring through Midtown Diamonds than any other jewelry business. Another thing; my wedding band was slightly discolored after a swim at the pool in my gym (oops!) and I was bummed because I thought it was the blue topaz stones that had faded. Erik took a look and assured me it was just the gold, but we could get it cleaned and looking just fine. Skeptical me didn't believe him at the time... Ha! He wins. It looks just as it did when we first purchased it! Anyways, yesterday afternoon I went in to pick up the ring and it is absolutely beautiful. It is way more sturdy than my original and (*girly moment*) way shinier! Erik then explained proper care and when to bring it in to be inspected/cleaned. I am extremely grateful to him for his knowledge and patience in this process. The ring is perfect! Housekeeping Note(s): The store is in a great location in midtown. When you walk in, it is extremely comfortable and clean. There are big, comfy chairs to sit in while you wait if other costumers are being taken care of and you are welcome to enjoy a hot cup of coffee. They also have an adorable shop dog named Pippin who loves attention and to play fetch. Don't let the construction stop you from going to this amazing store. It is one hundred percent worth the trip! You will be treated kindly and fairly as well as find your perfect piece of jewelry. They also do custom work - so don't be fooled in thinking the in-store selection are your only options! I will certainly be recommending Midtown Diamonds to anyone and everyone! read more

About a year ago I came to Erik at Midtown Diamonds with some rough ideas for an engagement ring. I knew the cut I was looking for and had a pretty good idea on the setting. Erik was more than happy to help me design a custom piece and rather than question my ideas, he helped guide me to the perfect ring. Just a couple months ago, my wife and I decided, without hesitation, to order our wedding bands from Midtown Diamonds. This time I didn't come in with those same confident ideas and my wife and I were a bit overwhelmed by the options. After a couple of meetings, Erik had a great sense of what we were looking for and once again helped us design two perfect wedding bands. Midtown Diamonds is my neighborhood jeweler. No jewelry store has ever made me feel so welcome and heard. There is always time for someone to chat with you about what you are looking for. The quality is great and Erik was able to offer a protection plan on our engagement ring. I truly value finding young local professionals to work with. Erik is just that and he will be my family's go to jeweler as long as we are in Reno. read more

Wow, these guys are good! Beautiful work, quick turn around, fair price. I would definitely recommend them. They even shined up my other ring, on the house. I'm a happy customer. read more

My husband bought my engagement ring and we bought the band from the father who owned the business off of S. Virginia before it closed. His family opened this business and continued the great service. They recognized our ring from the other store and we get it cleaned and serviced here and its always great. This last round, I had them put the rings together, resized, cleaned, and resurface it. They did an amazing job for a great price!!! Always recommend them! read more

Midtown Diamonds - My engagement and wedding ring. - Jewelry Near Me - Reno, Nevada

I was looking for a local jeweler/goldsmith who could help me resize my engagement ring, and Erik & his team were immediately responsive, professional, and super easy to work with. I was able to get the resizing completed quickly, which made me so happy--not being separated from my lovely engagement ring! Thank you! I highly recommend Midtown Diamonds as a first class, local business! read more

They we're totally excellent. The employees were both masked and the two other customers were also masked, there having been a sign on the door requesting masks. Within several seconds of my arrival, I was greeted by one of the employees and told they would be with me momentarily. Within a minute or two The one employee helped me and did a minor quick repair of my ring, not charging me at all. read more

Top tier customer service and selection. Doesn't pressure into buying until confident they've found the right stone or piece for you. Erik made the process enjoyable, and prices are super reasonable for the quality and value you get. read more

If I could give more stars, I would! I had a beautiful necklace that fell off of my neck in the street and was subsequently run over by multiple cars. The clasp broke off of it, the pendant and stone were bent EXTREMELY out of shape and it was badly scuffed up from being in the road. I was devastated and thought there wasn't any hope - I decided to bring it in to Midtown Diamonds and they blew me away with their expertise and willingness to do whatever it took to at least make it wearable again. After a week I got it back and it looks beautiful - you can hardly tell it was ever in such horrible condition. And the repair was so incredibly affordable! I am so impressed and will forever bring my high-quality jewelry to these guys in the future. Thank you so much. read more

Erik and everyone else who I talked to was great. I knew what kind of ring I wanted and they searched through multiple books to help me pick out the perfect one. I never once felt like I was being pressured. Erik was always willing to give me an honest answer and help me out however he could. If you need an engagement ring, do yourself a favor and make Midtown Diamonds your first stop. read more

We brought my engagement ring quite some time ago. Ever since I have thought about writing a review because the service was so great. I had been looking for an engagement ring for about a year with no luck. I described to Erik what I was looking for and he was able to combine a band from one ring and a diamond from another to create my dream ring. Very very knowledgeable and always accommodating. I drive an hour and a half to get here and I wouldn't go anywhere else. I forget to mention they also have a Golden Labrador who might be one of the greatest dogs that ever lived. Takes your mind off what you might spend in there. read more

Eric and his staff were very helpful and didn't miss a beat! My wife and I came in for a wedding set. Eric showed us a very nice, flawlessly cut diamond for my wife's set and she chose the design she wanted the stone set into. My fingers are a bit larger than normal and although his standard vendors did not have my size in stock, he told me he would give the particulars to an outside vendor to provide a lost wax casting that would fit my fat :) finger. Even though he missed his promised date by a week or so, I was glad he did, since he relayed that the first casting he received had bubbling (?) porosity and he refused to accept the one that was sent. I would rather wait for quality, than take something of a lesser quality. Good on him. Also, the dog is really friendly and wanders around, making sure to sniff everyone who comes in, in a very friendly manner. Was Midtown inexpensive? No...Were they outrageously expensive? No...Were they fair? Absolutely. Very satisfied. Will return for future treasures for my wife. Thank you Eric and staff. read more

I would highly recommend Midtown diamonds to anybody who is buying jewelry, having jewelry repaired or wanting jewelry made. My mom gave me a pair of clip on earrings that were Jade and I took them in to Midtown diamonds and they made them into pierced drop earrings for me they are beautiful. I also lost a diamond stud earring that my dad gave me years ago I took the one earring I had left in and they matched it and made a new diamond stud earring for me I can't tell the difference between the one I've had for years and the new one. They will be my permanent place to go for all jewelry. They're super knowledgeable and will spend time sharing their knowledge. Plus it's a small local business. read more

I recently purchased an engagement here; it took me a couple visits to MidTown Diamonds to get the ring that my fiancé would love. Andrew and Erik (Owner) were patient and really took the time to understand what I needed and wanted. I specified my budget, they showed me options, and demonstrated honesty and transparency throughout the whole process. MidTown Diamond was recommended to me by a great friend and now I recommend them to everyone! read more

Love this place! Bought both our wedding bands there! Both times they worked with us and got us a great deal! They also have a great selection of other jewelry and I frequent this place to find gifts for my wife! read more

When I inherited my mom's wedding ring, I knew the style was not a good fit for me. Thankfully I found Eric and Midtown Diamonds and they created a BEAUTIFUL piece that was absolutely perfect! They were professional and a true pleasure to work with. Don't hesitate to use them. I am so very happy! read more

Midtown Diamonds - Jewelry Near Me - Reno, Nevada

I noticed that the prongs on my wedding ring were worn and I was in danger of losing stones so I took it into Midtown Diamonds for repair. It was a little late in being finished but they only charged me half the estimate and it is stunning. It has been beautifully restored. Thank you! read more

My boyfriend and I designed an engagement ring recently with Erik at Midtown Diamonds and it was an overwhelmingly positive experience! Erik was so helpful with the design and the ring is more beautiful than I could have imagined. The price was right on what he quoted us and it was done in a timely manner. We could not be happier with the experience or the gorgeous ring. Thanks Erik for your part in making this a memorable and positive experience! We are so grateful! read more

Great place I came in with no knowledge about rings whatsoever and Erik helped me out and informed me on many different selections to find the perfect ring and he did not disappoint. My now fiancé said yes and loves the ring that was held to the high standards Erik promises. Thanks for everything this was a great experience and we will be back for my ring. read more

It's not often that you have a "Best Day", today my day was better than best, it is possible. I wanted to remake my original wedding ring using my original diamonds and possibly purchasing an additional diamond, I did both. Erik was absolutely spot on helping me pick the perfect additional diamond for the vision I had in my mind for my ring. I also wanted a more modern ring, Erik helped me find a beautiful design which he then modified to create my dream ring. I am absolutely thrilled and knowing that my ring will be unique unto me, well it doesn't get much better until it does. Erik also helped me update another modern ring I had by incorporating one the diamonds from my original wedding ring. I also had a couple of repairs on other jewelry that he did beautifully. Having recently moved from the Bay Area I was hoping to find a jeweler I liked as much as the one I loved for years. Erik, you are magic! Most importantly, the moment I walked into Midtown Diamonds beautiful store I was greeted with smiles, a very welcoming, extremely knowledgeable staff and had so much fun! Erik exceeded my highest expectations in terms of customer service, creativity and kindness. I know this is a very long review but my experience was so much more than getting a new ring. I love my new ring, loved the entire experience, love Erik, his fabulous employees too. Thank you Erik, I am thrilled with my new wedding ring recreation, all made so much more special by enjoying a very special experience. Thank you for my best day and my beautiful ring. Julie G. read more

Highly recommend this business and am so happy to have a local jeweler for all of my jewelry needs

ABSOLUTELY choose these guys for your engagement ring needs and other jewelry. They offer a wide variety of options, and anything not in store they find for you. Erik made sure I knew what I was buying, and made the experience as easygoing as one could hope. I didn't know anything about diamonds going in, and I walked out being able to explain to friends what to look for when designing or looking to buy a wedding ring. He stuck to my budget very well also. I plan on going to Erik and Midtown Diamonds in the future for my jewelry needs. They also have some great looking watches, and a cute dog named Pippin behind the counter! read more

Great selection, great prices, most of all- exceptional service. I won't go anywhere else!!