I was about to take my ten-year-old car on a two thousand mile trip -- and I didn't want problems…read more Gus and Choo-Choo and the crew are absolutely to the go-to guys for such a situation. I went in and said, look, Gus, I'm an old-timer and I don't want to end up broken down by the side of the road. I want 2000 trouble-free miles. His team looked the car up and down -- and found one thing that was going to fail. They never find "extra" problems that fatten their wallets. They know that they're going to do well if they're honest. They fixed that one thing, which would have gone. And I'm back home, in fine fettle. No place is going to be completely perfect -- but we have taken three different cars to them, never had a follow-up problem, never had a bill that seemed unreasonable, and even had him tell us on a number of occasions that he could fix something (and he could!) without an expensive overhaul. Trusting a mechanic? Priceless. -- Richard

This place isn't high society. It's very much a local garage. They are nice and helpful and…read moreconsistent. I go here for all my inspections and for gas.

I cannot say enough good things about my experience with Four Seasons Motor Group in Swampscott,…read moreMA, and specifically Simon Terechin and Oleg Zakovyrkin. Last week my wife Cheryl and my mother-in-law were involved in a four-car accident on I-93 South that resulted in our Infiniti QX50 being totaled. Thankfully, no one was hurt, but the timing could not have been worse. We had just finished paying off the car and were not expecting to be back in the market, especially right before the holidays. From the moment we connected with Simon and Oleg, they stepped up in every possible way. They were calm, compassionate, and incredibly helpful during what was already a stressful situation. There was absolutely no pressure, no sales tactics, and no added stress. Just genuine support and guidance. Simon personally walked me through the vehicles they had available, took the time to understand exactly what we were looking for, and helped narrow it down to three great options. After careful consideration, we selected an Audi A5 Sportback Prestige S-Line, and we could not be happier. The car drives like a dream. It is quiet, smooth, luxurious, and exactly what I wanted to put my wife into after everything she had just been through. Oleg was fantastic throughout the entire process. He was professional, responsive, and made sure every detail was handled smoothly. From start to finish, the entire experience was seamless and stress-free, which is exactly what you hope for when buying a car, especially under unexpected circumstances. It is rare to find a dealership that truly puts people first, but Four Seasons Motor Group absolutely does. Simon and Oleg went above and beyond to make sure we felt taken care of, and we are incredibly grateful for how they helped us get into the right car at the right time. If you are looking for a trustworthy dealership with exceptional service and genuinely good people, I would recommend Four Seasons Motor Group without hesitation. We are beyond happy, thankful, and appreciative.

Ed is the man .. He takes good care of my Mercedes . . He has been working with Mercedes for a…read morelongtime now , Old Mercedes-Benz & New Mercedes-Benz . If you're having trouble with your Mercedes just give Ed a call @ +1 (781) 595-0005

I just purchased another new car today! New year, new car! Once again Brian and Al made it so easy…read more Got a great price on a beautiful 2023 Nissan Rogue with only 10,000 miles on it! I especially love the panoramic sun roof! I'll be picking it up on Monday! Always a great experience there! Thank you Brian and Al!

Usually buying a car is a stressful, scary experience but at Ajs auto sales it was easy and…read moreexciting. Brian answered all my questions, helped me with insurance and answered any call. Definitely the best place around!

The people here are sleazy and money grubbing. I was sold a run down Ford focus for $2000 over blue…read morebook value. the first day i had the car, the radiator burst in my driveway. they 'fixed' it and i took the car back, only to run into many more issues with it in the short time i had it. these people do not care about customer service, or putting customers into safe vehicles, they only care about making money off of bad auction purchases. DO NOT BUY HERE! You will be scammed, they sell way overpriced JUNK.

Deceitful! Nick is the definition of a slimy, lying used car salesman. Over and over he would tell…read moreus the car would "100%" be ready on a given date, that date would come and go without a word from him, and then we'd reach out to him just to hear it would actually "100%" be on a later date. This went on for SEVEN WEEKS. We assumed he would at least tell us if the car wouldn't be ready - not all delays are within a dealership's control - but we consistently received radio silence. When we did get the car, the e-brake was completely non-functional (fixing it was a condition of purchase) and the car violently shook at speed. He said the dealership would reimburse us for rentals, but a month after we finally received the car, we still hadn't receive any word from him. After we wrote a letter, he sent us a check for less than a third of what we fronted (and we picked the cheapest rental option each time). When we asked about the discrepancy, he said that the dealership had fixed a dent, so he was not bound by his promise to reimburse us, even though the dent and the rentals were never presented as alternatives to each other. I cannot stress enough what a terrible dealership this is.

I had been looking for a car for a month and finally found the right car. Dealing with Kevin was so…read moreeasy. He was so helpful I couldn't believe it. He had all the paperwork ready to go for my loan and fixed everything that needed attention. It was clean and ready to go when he said it would be. It was simple and quick. I can't say enough good things about this place! I realy trust them and that's important in a used car dealer!

I was super stressed trying to fix my car out of pocket. Another shop quoted me over $5,100 and I…read moreleft feeling defeated and overwhelmed. Then I found Salem Auto Body and Corinn completely changed the experience for me. She's not only incredibly kind and helpful but she's a business owner you can truly trust. She walked me through everything, gave me a quote that was nearly half the price of the other shop, and even found a used red door that matched my car perfectly, saving me another $200. I never felt like she was trying to upsell or take advantage. I honestly felt like she had my best interest in mind the entire time. The work done is incredible my car looks amazing, they detailed the inside, and I felt so taken care of. I loved the staff so much I kind of wish I could just hang out there! Thank you, Corinn and team I'll be recommending you to everyone I know.

On our way into Salem, a heavy rain storm rolled through and our low sitting sedan drove through a…read moreflooded street causing our engine's splash shield to loosen and drag on the pavement. No questions asked, Salem Auto Body got us into the shop as soon as we called, fixed the splash shield within 20 minutes at no cost to us. Friendly staff kept us company while the car was being fixed, and gave us some good restaurant recommendations since we are from out of town. 10/10 experience, thank you!!

100% DO NOT RECOMMEND. BUYER BEWARE. I recently purchased a…read morevehicle from this dealership for my daughter. My hope was to buy a reliable, safe, used vehicle for her. The vehicle they sold me broke down within 2 hours of leaving the dealership. After the vehicle had to be towed to the Kia dealership (more driving could have caused ENGINE FAILURE) I found out the vehicle has a Theta II engine - KNOWN (through multiple class action lawsuits) to have long-standing engine issues stemming from poor manufacturing and can be prone to breaking down, car fires and more. At best, CarFive is incompetent for not knowing this information; at worst, they are negligent and will buy any vehicle they can to sell to the unsuspecting buyer. They never mentioned any issues with this vehicle to me. I was told it was a great vehicle and had no issues or no recalls. Come to find out there were multiple recalls, none of which had been handled prior to putting it up for resale. Upon learning all this, I requested a refund of my money. They would hear none of it. They do not stand behind the products they are peddling.

I don't even know where to begin with how bad my experience was…read more I did everything right as a customer. Paid full price, followed every instruction, confirmed details multiple times, and still somehow ended up getting completely screwed over. The level of disorganization, dishonesty, and lack of accountability here is unbelievable. They scheduled me for an appointment (which I later found out was apparently through some third party they don't even properly coordinate with). Based on THEIR confirmation, I took a full day off work and drove from TWO STATES AWAY. Let that sink in. Time, money, energy--completely wasted. Before making the trip, I confirmed multiple times that everything--including the windshield--would be ready and taken care of. I was reassured again and again. Then I show up... and suddenly there is no windshield. No solution. No preparation. Just excuses. And it gets worse. Instead of owning the mistake, they brushed it off as a "training moment." For who exactly? Because it sure cost me. Then they tell me I have to come back ANOTHER day and now PAY for something I was explicitly told would be covered. Their excuse? The service manager "wasn't there when the salesperson said it." So apparently their internal miscommunication just becomes the customer's financial burden. They say "sorry" over and over, but it's completely empty. No one takes responsibility. No one fixes the issue. No one makes it right. It's just a loop of apologies while they quietly shift the consequences onto you. This place runs on bait-and-switch tactics--get the deal done, get the car out the door, and then suddenly none of the promises matter anymore. If something goes wrong, it's your problem, not theirs. Now I'm left with a brand new car that has unresolved issues, wasted time, extra expenses, and zero trust in the people who sold it to me. I would NEVER, ever, ever go through this dealership again. If you value your time, your money, and basic honesty--stay far away. Watch out.

My car was not the best shape popped up and was taken care of and was able to turn my junk box into…read morea mid class suv that comfortably fits the family

Typical "used car sales" experience…read more I inquired about a car and asked a very specific and important question. They email me twice, once saying they'll reach out, and then a follow up which seemed copy and pasted, no answer to my question and the statement even says "I reached out and called and left a message"... when they did not call, and there is no message. Least effort possible as usual

Naumkeag is sadly gone. We need to go to Billerica for used auto parts. I will miss them!read more

another great junk yard, they don't have a huge selection but they are honorable and respectful…read more called here looking for some generic roof racks he said well come on down see if you can find what your looking for there are several cars with roof racks he said probably 50 bucks. I come back with thule roof racks the guy whos also the owner id assume says oh i didn't know i had thules, i would have asked for at least 75. i was oh great here we go..... he says well i told you 50 so they are yours if you want them. I was so impressed with the lack if greed and pleased i call here as one of the first choices of junk yards. Good guy honest and honorable... what an american way of doing business and its much appreciated.