The team at vianor is upfront And honest with their quotes. They have a knowledgeable staff and…read morePatty is especially helpful. My only complaint is they tale quite some time when actually working on your vehicle, so if you are in a rush I'd be prepared to wait. They do offer a loaner car though, so you won't be stuck in the shop while work is being done. Overall, quality and friendly service

I called for a quote and was spoke to like I'm stupid. When comparing prices, I had three questions…read moreI was asking and he answered one of them. Maybe they are the most affordable but I will never know. I said "thank you" and he hung up. Customer service is just as important as the product you sell and the quality of your work.

I cannot say enough good things about VIP Tires in Barre, VT. I drive all the way from Thetford…read morebecause this location is, hands down, the absolute best around--and completely worth the trip. Nick is a superb manager who clearly treats his staff with respect and care, and that culture shows in every interaction with customers. You can feel the thoughtfulness, professionalism, and integrity the moment you walk in. Addie was incredibly attentive and supportive when I had questions and asked about additional work on my car. Her attention to detail and clear communication made me feel genuinely cared for, not rushed or upsold. Aiden did an amazing job--fast, efficient, and thorough--and went the extra mile by offering helpful advice on maintaining my windshield wiper blades. That kind of guidance may seem small, but it speaks volumes about the pride and care he brings to his work. I've already told family and friends, and I truly wouldn't trust my car with anyone else. VIP Tires in Barre has earned my complete loyalty. Thank you all for consistently outstanding service!

I can't say enough good things about VIP. I desperately needed new tires last week and they worked…read morerelentlessly to solve my issue at a good price. I would not have gotten home without them. I've had my state inspection and oil changes done here, as well, and have only good things to say about their workmanship. They gained a loyal customer!

I was in a pinch with a flat tire, my AAA driver was running late, and I was sick as a dawg!…read more My car didn't drop at the shop until 5:45. found out because of where the screw was in my flat tire, it count be fixed, and due to town fair not carrying winter tires in stock this time of year, Cory did everything he could to find me a quality set of 4 all seasons, at an affordable price. All the guys at Town Fair Tire in Berlin, Vt are great at what they do, and stayed until the job was done, no matter that it was after closing hours. I returned a week later for my alignment, and was treated just as good by the other guys on staff. These men are kind professionals that gained my trust, and I wont be going anywhere else for my tires and alignments. I love how the customer is able to watch as their vehicle is being worked on, and when it is done via the monitors in the waiting room. Thank you all so much!

Mannn I dunno I would of done without Craig and Town fair they saved my butt last weekend stayed…read morelate to help get my family and I back on the road on our road trip. Couldn't of been more helpful. Also gote a reasonable new set tires thanks again Craig!

I brought my car in for winter tires and specifically requested studded winter tires when I booked…read morethe appointment. I'm new to the area and openly told them I'm unfamiliar with winter tires and was relying on their expertise to guide me. I later learned that not all winter tires come with studs pre-installed -- they must be added separately, even if the tire is designed for studs. That would've been fine, had this been clearly explained. Instead, no one asked me to confirm whether I wanted studs installed, even though I had requested "winter tires with studs" in my original phone conversation. The tires they ordered were indeed studdable tires, which means I would never have declined studs on a tire specifically made for studs -- especially after asking for them. When I picked up my car, I noticed the studs weren't installed. I called to clarify and was met with rude and dismissive responses. I was told that I had declined studs, which is simply untrue and was never discussed at any point during the appointment. They refused to acknowledge any miscommunication on their end. I drove back so they could add the studs. While there, I was spoken to disrespectfully, my old tires were called "crap," and when I returned to pick up my car, I was told that although they normally don't charge for studs, they were charging me the full amount because installing them was an "inconvenience" to them. Update: I reached out to Monro about the issue and received no additional help. Overall, a really disappointing experience. The one-star reviews are legit--save yourself the headache and go literally anywhere else for tire service.

This business has the worst customer service of any area shop. I have never been sworn and yelled…read moreat for asking where I should park. Jason and Zac are incompetent and should be fired. The tire prices here are at least $100 more than other area shops. They charge my children $160 to put the winter tires on that I purchased from tire warehouse. They over schedule and have no problem leaving customers sitting, waiting, for 3 hours. I recommended heading over to VIP tire. Its clean, the service manager is pleasant and smiles. (No swears or threats.) Compare that to the filthy cramped space of tire warehouse. 5 dirty chairs, 2 old magazines from 2010. Gross!

Very friendly and helpful staff! The mechanics know their stuff. I needed a place to get my car…read morefixed right away and have a limited schedule, they took me right in and answered all my questions. They also saved me a lot of money by letting me know that things I thought I needed, I actually didn't need. They also searched different parts stores to get me the best parts for the least amount of money. Highly recommend!!

Great service. Been going there for years. I went to another tire place before and KW is better,…read morequicker and has better prices. Definitely recommend. Top tier customer service.

We began the process of getting new tires for our motor home. I spoke with Bruce and he was amazing…read morein his effort to help us. He guided me in my effort to get a tire adjustment on our previous tires because they had weather checking and normally that company will offer some assistance. For a couple of reasons the company wouldn't help. Bruce made an effort via a different path but came up with the same results. We did discuss what tires would work for us and he immediately located 6 of them for us. We scheduled about 3 weeks out. The weather on that day was calling for snow and our trip was 50 miles. I asked if the weather was bad enough, could we cancel and reschedule. They were very agreeable to that. We made it and after an hour and 45 minutes we were on our way. Because they do some business very close to us they agreed to come by our house and retorque the lugs. Tough finding anyone who would do that. I whole heartedly recommend Pete's Tire Barns (from the Montpelier store at least). They were great and I will not hesitate to do business with them again. You shouldn't either.

i have never in my life encountered a friendlier group of mechanics. my sister's corolla broke…read moredown and she took it to goss. they told her it would cost up to $1,000 to fix (which might not be worth it). they then let her park it there for a few weeks while she figured out what to do with it, AND in the meantime one of the employees said that she might be willing to buy it off of her since she can get it fixed on the cheap. in addition, my sister was only charged $20 for the diagnosis. are you kidding me? AMAZING! i felt like buying everyone there lunch when i drove away today.

I am here for vacation and my brakes started squealing driving through all these mountain roads. I…read morecontacted several local businesses as well as businesses and a dealership in Burlington, nobody had any availability. One of the local garages I spoke with suggested I try CARS, although he was sure they too would be fully booked. I drove there just in case and they were extremely friendly and helpful. They were indeed booked, but took my number and promised to squeeze me in as soon as possible. To my surprise, it was only an hour wait before they called me. They serviced my car as quickly as they could and for a reasonable price. I am very appreciative for their help and I would definitely recommend them.

They are great mechanics but also incredibly nice, kind... the best! Sam is especially wonderful!…read more Totally trustworthy and straightforward!

Jeff and Ben Stebbins took great care of my vehicle, they changed the timing belt, valve cover…read moregaskets, plugs, wires, really got things in top shape, very professionally done job and were totally reasonable on the price. From past experience I know if there is any issue they'll make it right. Very good on the communication and easy to work with. Thank you, thank you, thank you. Look forward to getting more work done in the future.

I would give Auto Craftsmen 100 stars if I could. I've been bringing my car to them for at least…read more6yrs, and compared to the previous 14yrs experience with other mechanics, Auto Craftsmen can't be beat. Their customer service and mechanics are knowledgeable and friendly, the information provided is easy to understand and the transparency of the work they have done is a breath of fresh air. Recently I had a small mountain of work done under the hood. While everything was taken apart, Auto Craftsmen mechanics discovered other problems which could have left me stranded on the side of the road if not taken care of. Instead of taking advantage of an opportunity to charge me for another visit, they let me know of the issues, and the repairs got done. What could have been close to a $1000 visit after the fact, was instead barely over $100 extra on my original estimate. I greatly appreciate all the work Auto Craftsmen does, the extra effort they go to keep my vehicle in good shape and how honorable they are.

I bought 4 used tires from them, I was low on funds and had a bubble in my tire. The tires they…read moresold me had a hole in one of the sidewalls where it shouldn't be repaired. Got it patched anyways and it's still holding up. I would say have them mounted at their shop in case they've got defects and have to replace them. Good place for used tires at a reasonable cost

Got 8 tires from Budzen for great price, great service. We're all driving on used tires! these…read moreworked perfectly. Will always go back. paid a third of what they would cost new and have plenty of tread left!